Paytm — Transaction failed but money deducted on 1st june

Address:	New Delhi, Delhi, 110075
Website:	PAYTM.COM

Hi team,

This is to apprise you that i have done transaction of 2098 rs on bigbasket through paytm which has failed and i have been continuously contacting paytm through mail and customer care but they are not giving me any response. I checked with bigbasket.com they said the transaction was failure and they didn't receive any amount from paytm. I checked with my bank hdfc and the transaction is showing as successful it seems paytm is not willing to give my money back.

Please help

Regards
Amarpal singh arora
[protected]@yahoo.com
[protected]