Paytm — Transaction pending - long time

Address:Bhagalpur, Bihar, 812002
Website:www.paytm.com

On the date of 14th dec. 2016, I added Rs 5000 to my Paytm wallet from my Bank account and the then tried to transfer this RS 5000 to different bank account. Since then the transaction is pending and no further notification is given about the status.
And rs 5000 is not been credited to the bank account.

paytm_wallet

Transferred to Bank Account
Paytm Cash Txn ID [protected]
[protected]:37:11 PM
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Transferred to Bank Account
Paytm Cash Txn ID [protected]
[protected]:05: PM

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