| Address: | Noida, Uttar Pradesh | | Website: | paytm.com |
Hi,
I have been cheated by Paytm wherein I had booked a flight ticket on Paytm for travelling from Bengaluru to Mumbai scheduled on 23rd October 2021 with the booking done on 23rd September 2021 by paying Rs. 5130/- After booking the ticket I was informed by the Airline that the flight timings have been revised and since I was not comfortable to travel on the revised timings I spoke with the Airline (Vistara) customer care person and got my tickets cancelled and I was informed that full refund will be made by the Airline which also confirmed by the the Paytm customer care. I was informed by the Airline customer care to coordinate with the travel agent for getting an update on my refund and I had accordingly spoken with Paytm customer care twice/thrice and was allotted complaint/ticket no [protected]. However till date I have not received the refund of the booking amount (less Paytm convenience charges) eventhough I was informed by the Paytm customer care person that money will be refunded within 30 days from the day I had intimated the cancellation to them immediately after I spoke with the Airline customer care person. Was this information helpful? | 
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