Paytm — U don't like the product?? then sorry !! Return is impossible

Address:	Bangalore, Karnataka, 560045
Website:	paytm.com

I ordered a product: Order No is[protected] when I got it I realized that product quality is not as good as I expected..and hence I asked for return. and here the pathetic service of Paytm starts.. First they told me to send some picture of the product, I don't know which e-commerce company have ever done that since they have my money and if I am providing used product then they can refuse me refund. I send 5 pictures with my iphone 6, but still they told me that picture quality is not good so they need better picture and also more number of snaps..wooooo..I don't have words for this. Again I send them 7 more pictures and then what i got in response was unbelievable.. "Unfortunately, we don't have a courier pick-up service available at your address and would appreciate if you can courier the product back to the merchant to the address mentioned on the package" and let me tell you there are around 1000's of pickup everyday at my given address since it's an address of IT Park.