Paytm — unauthorized transaction

Address:

Garden view bldg, Flat no. 201, chappel rd, bandra west, mumbai 50, Mumbai City, Maharashtra, 400050

I got the below text message from
PAYTM
WE WILL HOLD YOUR PAYTM AMOUNT AFTER SOMETIME
COMPLETE YOUR PAYTM KYC PAYTM OFFICE PH [protected] called on this number went as no answer. Few hrs later I got a call from same person asking i had called for incomplete Paytm KYC and need to download quick support app. After which he can guide me on completing my KYC. After downloading the app call got disconnected. As soon as i could realize later when i picked up my phone got several OTP's in my phone and that person withdrew 7000 from my Debit card txfd to paytm wallet and from wallet to his paytm account. Paytm customer care is very rude said have lodged complaint and no guarantee of the dispute reversal and till date no concrete response as according to them person has used money hence cannot get reversed. i urge to please follow up and try to investigate on this fraud and help me in getting my money back.
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