Paytm — Waiting for Refund of Rs. 200 in paytm wallet

Address:

Ahmedabad, Gujarat

These are the relevant details regarding the issue: It is regarding refund of purplle.com order no [protected]. Paytm account: [protected]@rediffmail.com Refund amount : Rs. 200 Bank Transaction ID: 8C44EBDE9597FF71 Refund ID: 74506123 Complaint registered with paytm with Ticket #[protected] The refund has already been processed by purplle.com since 10 days, but till date paytm has not transferred Rs. 200 in my wallet despite of generating 8-10 tickets regarding the same issue at [protected]@paytm.com. They just send the same copy paste message that "there was technical problem, which has been now resolved..." Pls help what should be done as I have the refund details regarding the same. Kindly do the needful at the earliest