Paytm — Wallet fraud by paytm

Address:	Gautam Buddh Nagar, Uttar Pradesh, 600089
Website:	www.paytm.com

I have lost an amount of rs.6405.96 from my paytm wallet and as per the confirmation from paytm cyber team the transaction was done by a fruadster on ebay on 07/03/2016 13:46:55. I didn't receive any sms confirmation from paytm when the transaction happened and hence it is clearly understood that somebody from paytm assisted in emptying my wallet. This is gross negligence and improper security measure on their part. It has been more than three months and they have not yet refunded the money. (Ticket numbers[protected] and 95840). Every time they ask me to get is resolved by contacting ebay directly whereas it is very clear that its not ebay companies fault but paytm is solely to be blamed for the fraudulent transaction. I have lodged a police complaint against paytm already. Please assist and advise. -