Paytm — Wrong product received and company is not taking it back

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	paytm.com

Hi Team,

Basically I ordered a "NIVIA RAY POLO TEE " and the seller name that was going to deliver the order to me is "D & O VENTURES PVT LTD" from jalandhar and the seller has simply given a piece of cloth that i totally torned and used and cannot be used for cleaning the house, I have raised this issues multiple times with PAYTM but they don't bother to take care of this, I received this product of '27-APR-2017' and since that day paytm customer care is just making a fool of me by saying we tried to contact you and all, the courier partner says we tried to pick up the product but couldnt reach you while on the same address they just took one more returned product from me this sounds fooling but its true.

After so many complaints and all finally they sent me a courier partner to take it back but the ground staff says clear "NO" to take it back because it was some piece of cloth and not T-Shirt, I said the same words to paytm but now they dont even have time to look at the issue they just closed the issue and told me that "you were returning the piece of cloth which is totally used and damaged" .

I hope you people look at it carefully and provide me with clear support

PFA the attached images of the product I received and what I actually got.

Thanks,
Prakash