Paytm — Wrong promises on bus booking services

Address:	Chennai, Tamil Nadu, 600001
Website:	paytm.com

Last sunday (8 may 2016), i booked a ticket in deccan travels through paytm for my travel from chennai to bangalore. Order no is [protected]

The bus was not came to the selected boarding point for 1hr. And i called to the bus operator numbers and the paytm helpline number but no body responded properly.

So i took another bus for my travel.

On the same day, i sent a mail to paytm customer care for refund and raised a complaint request whose id is 01964919.
The response was not appropriate. So every day i raised a compliant request, whose id are[protected] 1964528. Still i didn’t get proper response and they are not doing anything for refund and not providing proper response.

Please do the needful in order to get back my money.

Thanks.