Paytm — Wrong size recive

Website:

www.paytm.com

Order xxxl bean bag but i receive xxl bean bag call to customer care tell me my problem they said me your problem solved in 48 hr but 5 to 10 day going but not my problem solved i sent mail with photo of bean bag and bill invoice copy but not replay me my order no is [protected] plese solve my problem date of order is15 september 2015 patym is very bad company patym costemer care no is [protected]