[Resolved]  Paytmmall — item not delivered through last delivery date passed

Address:	731104
Website:	www.paytmmall.com

I had ordered 01 no "girls vest pleated dress two pieces set clothes children set" on 26th june 2018, in paytmmall, and order no is-[protected] amounting rs.784/-. Estimated delivery was 11th july'18. 27th june order shipped but no tracking details shared. On 7th july i raised query for tracking of item to paytmmall helpline. They informed that gati courier was handling item with tracking no[protected]. When i checked courier tracking that showed item is in bolpur, west bengal, commented "undelivered due to concerned customerperson not available" dated 11th july. It is also showing that assured delivery is 12th july. But courier neither tried to contact on 11th july nor 12 july or thereafter. I have tried to contact gati but failed. Then i mailed paytmmall about this matter to solve or refund 4 times (12/07, 16/07, 17/07, 19/07) they didn't respond not a single times, even their customer service not taking call. So i request to arrange for refund please. Refund amount is 784/- + 40/- (Shipping) -392/- (Cashback) =432/-