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[Resolved]  PayUMoney — irctc refunded the money to payumoney but the money is not reflected in my bank account.

Address:New Delhi, Delhi
Website:irctc and PayUMoney Gateway

I booked a ticket from irctc application using my SBI debit card using PayUMoney pament gateway of Rs 2210 on 18th April, 2018 and cancelled it on 19th April, 2018 and after that IRCTC refunded the money back to the PayUMoney on 23rd April, 2018 but the money is not reflected in my bank account even on 2nd May, 2018.
Transaction ID: [protected]
Refund ID: [protected]
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Jun 5, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
May 02, 2018
Updated by medha dwivedi the irctc username is: astha92
Email id: [protected]@gmail.com
Mobile no. [protected]
May 02, 2018
Updated by medha dwivedi Refund was of Rs 1830
May 02, 2018
Updated by medha dwivedi Here I am attaching the message I got when Rs 2210 is debited from my account on 18 April, 2018.
First 6 digit of my card is = 459115 and last four digits are = 4365
Card is SBI VISA Card
I am a student I need the money very much. Please look into the issue

Verified Support
May 04, 2018
PayUMoney Customer Care's response Hi,

Your TXN id [protected] has been refunded via ARN 74332748114811399210112 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards.

Regards,
Team PayU
Complaint comments 
2 Comments

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Comments

Sir, my payment 84000 profit guru company, my payment send payu money site, but profit guru company is fraud my knowledge, plzz refund my all payment, plz check my id and refund my payment, sir this matter is 6 month ago, and my avidence screen shot is attached your website, and call recorder is available all calls in my phone and mobile number

Reply
PayUMoney Customer Care's response, May 4, 2018
Verified Support
Hi,

Please note that your transactions with us are successful. The amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.

Regards,
Team PayU
sattu155's reply, May 5, 2018
Sir, I know my cash successful dilivered, but the company are fraud to take my cash amount, bacause help me, and refund my cash
Sir, my problem Today not solved, I am go to court and case your payu money company
Reply

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