PayUPaisa — Purchased an item from ebay using PaisaPay ID [protected]

Mukul9210

from Noida, Uttar Pradesh

Address:	Chandigarh, Punjab, 160101
Website:	ebay

I have purchased an item from ebay on[protected] after few days i got notification the seller has not shipped the item by the shipping deadline of[protected] PaisaPay has initiated a cancellation for this transaction and The refund will be processed within 3 days from the date of initiation that is[protected].
After all of this on[protected] i have got email Your Refund request is on hold.You may be contacted by PaisaPay customer support Could you tell me what is the fun behind it why are you not giving my money back that means a consumer can not trust paisapay to shop anything today is[protected] can you tell me how much patience i have to show i have called to customer support many times what scenario i have to follow just let me know how long i have to wait or i have to file a case in consumer court.

Was this information helpful?

No (0)

Yes (0)

PayUPaisa customer support has been notified about the posted complaint.

Related PayUPaisa reviews

View all 87 PayUPaisa Reviews

Comments

eBay.in Customer Care

from Delhi, Delhi

Dear mukul9210,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Mukul9210's [Complaint's author] reply, May 2, 2017

I have called your ebay customer support many times but you guys are not taking it seriously. Paisapayid-45118905281 today is 02-05-2017 still i did not receive my amount i am begging for refund from 21st april very disappointed by your process.

PayUMoney Customer Care

from Gurgaon, Haryana

Hi Mukul,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

Mukul9210

from Noida, Uttar Pradesh

I have called your ebay customer support many times but you guys are not taking it seriously. Paisapayid-[protected] today is[protected] still i did not receive my amount i am begging for refund from 21st april very disappointed by your process.

PayUMoney Customer Care's response, Sep 6, 2017

Hi Mukul,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

saishan1

from Coimbatore, Tamil Nadu

Sir

I applied for bihar state police application. At the time of application the exam fees paid through payupaisa. My payment successful. But client receipt not coming. How can i get the refund my money.

GIVE THE CUSTOMER CARE NUMBER.

PayUMoney Customer Care's response, Sep 6, 2017

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

StylishStar Sümáñ

from Kolkata, West Bengal

I payment my college fees ...and i dont get any payment sleep..

PayUMoney Customer Care's response, Sep 28, 2017

sunil dombe

from Pune, Maharashtra

Yesterday i have make payment to vision study.in from my sbi account but they says payment not recived. so pls check my translation id is[protected]

PayUMoney Customer Care's response, Oct 26, 2017

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team