[Resolved] Payzapp — amount not credited to beneficiary account | |||||
Hi i transferred amount to dbs account 5000rs in that i entered ifsc code is wrong but amount deducted in payzapp but in dbs bank not credited Trasaction no:[protected]vy44ug7, Bank transaction id[protected] Bank account number[protected] Bank ifsc code-dbssoin0811 Please check revert back my money to wallet or bank asap I call'd so many customer care very time getting busy mail also not responding Name : kothuru rajesh Mobile: [protected] Email: [protected]@gmail.com Was this information helpful? | |||||
Sep 18, 2017 Complaint marked as Resolved Done | |||||
 2 Comments | |||||
Comments
Hi,
There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.
-Bejoy
HDFC Bank Customer Assistance
There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.
-Bejoy
HDFC Bank Customer Assistance
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I tried to load money in to PAYZAPP from my HDFC bank credit card, transaction initiated from HDFC credit card (got a message : amount spent on your HDFC card). But not loaded in to my PAYZAPP wallet. Today I did twice 12/09/2017, at 11:33 AM and 12:19 PM.
I dint get any refund status from HDFC credit card.