[Resolved] Payzapp HDFC Bank — didn't get cash back of 1000 rupees on purchase of smart phone from flipkart through payzapp

GIRISH KAPADNIS

Address:

Mumbai City, Maharashtra, 400021

I have purchased smartphone of 10000 rupees from flipkart through payzapp on 3rd april 2019.
As per 10% cash back offer i was expected to get 1000 rupees cash back after 3months of offer period, now it is almost 9 months but i didn't get cash back. I have called payzapp and hdfc bank customer care so many times i also mailed them but of no use. According to them i must contact bank or smart buy customer care. They also given me smart buy no which is not working. And bank is still looking in to the issue.

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Aug 6, 2021

Complaint marked as Resolved

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

-Anay
HDFC Bank Customer Assistance

GIRISH KAPADNIS's [Complaint's author] reply, Feb 28, 2020

Registered contact details and transaction details sent to u on 27 Feb 2020 on the above link. Pls do the needful.