Payzapp — Money not refunded after 12 days

Address:	Thane, Maharashtra, 421004
Website:	Payzapp

Dear Sir,

I have added some of the amount to my payzapp account which was successful but when i was doing a payment through this app it got declined by payzapp and amount deducted from my account. Now when i spoke with payzapp people they told money will credited to my account in 12 days but still money has not credited to my account. I am trying to reach them with in many ways not able to speak with them. Request you to kindly do the needful as it has been more than 12 daya now want the refund with interest as they have kept the fund with them for 12 days..