Payzapp — payzapp failed transaction.

Address:Mysore, Karnataka, 570019

Hello,

I did a transaction from payzapp on 10/09/2017, in which i tried to move money from payzapp account to my bank account, while doing so i entered wrong ifsc code, hence the transaction got failed, but the money was deducted from my account, which has not been refunded yet. On multiple queries, customer care support is not providing any satisfactory answers. It should have been refunded within 5 working days, please check.
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Amount debited from my credit card(Kotak credit card) hile adding the money.. however not reflecting in Payzapp wallet.. Payzapp registered with [protected] number. Kindly help me refund the amount. transaction done on 14th Sep-2017 for 10000(5k each time)
Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance
Mrinmoy Das 9991's reply, Nov 8, 2017
Why your customer care no. Does not work. I have tried many times and it shows you people are very busy attending other customers.

I have complain and send email to support@payzapp.in.

When I will get reply and my refund. My ticket no. Is 113-791
I got the refund yesterday, thanks for the support.
I done transaction 5000 rs 3 days back but still not refunded to my card nor payzapp please refund it asap by taking it high priority

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