| Address: Vikasnagar, moraya coloney, Kiwale, Dehuroad |
+Dear sir,
Storm water drain line in front of my house has been blocked since 4 days. I lodged a complaint to your local office as per which they have visited the site and pointed out that while laying the bitumin on the road, chamber covers are also provided with tar, and covers cannot be opened for removing blockage.
Due to blockage of drain the water is entering in the houses and stagnating in house premises. It is feared that it is unhygienic and may invite dengue, malaria etc.
In view of the above, it requested to take a quick step to do the needful and oblige.
with regards,
S N Chothe,
PCMC customer support has been notified about the posted complaint.
It's 2020 and we are moving towards digital india dream. I can imagine what digital india dream will become where will be generated digitally (assuming some average rate whose calculation will not be known to any employee of the govt. department). When CONSUMER COMPLAINTS, these ### will say that we will adjust it in next bill or consumer will be given an option to pay using EMI facility. They can't fix their own ### because they even don't know where the problem is. If questioned more, they will redirect you to some other guy who will also be some another foolish guy who is just in the department for the salary and knows ### nothing about what and how an issue needs to be fixed.
Why should consumer bare all the expenses, pay inflated bill, asked to visit office when YOUR system is faulty. Why can't you have greivance addressal system which is 100% online and shows complete status of the ticket with proper reasoning ? Are your employees so incompetent that they cannot understand the complaint raised and ask the consumer every time to visit the office ?
Fix the ### first, catch hold of the responsible person or the contractor who managed to sell you some ###TY software application and then ask for taxes from consumers you ###.