Pepperfry — Https://www.pepperfry.com/pluchi-ducky-love-baby-blanket-in-indigo-soft-grey-melange-colour-1494576.html?type=clip&pos=58:1

Address:	110092
Website:	www.pepperfry.com/pluchi-ducky-love-baby-blanket-in-indigo-soft-grey-melange-colour-1494576.html?typ

Till date i have been a major shopper on multiple retail websites and barring one odd example i didn't face an issue of having to return a product in case i didn't like the product!

Item bought was : pluchi ducky love baby blanket in indigo & soft grey melange colour

Order no. #[protected]

Please be warned while buying the product the terms says easy 7 days returns but actually they do not accept the return unless the product is damaged / eaten by termites /defective etc

They do not have a no questions asked 7 days return policy like amazon, snapdeal, flipkart etc wherein if you realize the product does not match your expectation or you don't like the product after physically opening it then you cannot return the product! They will just not accept it!

Customer care is pathetic - you will have to wait for like 5-6 mins and then later the customer support executive will challenge you - did you read this and that etc etc? Didn't read it? Well too bad, kind off attitude!! They would treat you right at the beginning as if you are some novice to technology or how things operate and it's "your idioticity" to have not gone through the layers of t&c's for a product like a baby blanket!! They expect you to have read the fine print in some part of their website. Purely crooks at work!

All sites have a 7 days easy returns policy? I have every right to return a product if i don't like it and have not even undone the packaging beyond the plastic envolope! But pepperfry doesn't think so! I suggest you are better off buying the same product (If available) from other sites than from pepperfry!

In all trickery in business, topped with arrogance of so called customer care personnel would not help them last in the business too long! Never again will i have anything to do with them and hence send out a warning mailer at my office and friend circle as well. It's not only about money but about the audacity of a company to fool it's customer's on the pretext of the terms & conditions which can be construed to their own whims and fancies.

Another stunning revelation should be the number off complaints by umpteen no. Of customers across consumer forums who have met similar fate.in all pepperfry if it matters to you... Please re-look in the direction you are headed cause you are not dealing with fools!