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PepsiCo India Complaints & Reviews

pepsicoindia.co.in
2.9
Updated: Apr 29, 2026
Complaints 958
Resolved
521
Unresolved
437
Good! PepsiCo India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that PepsiCo India step up their efforts to fully resolve all complaints 👍
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PepsiCo India reviews & complaints page 17

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S
Shiva PV
Sep 11, 2020
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Address: Nagarajapuram bus stop sundapalaym main road Raj bakery 1

The fridge of your company was running fine but light not working and regular service not done please send your technician or any person to check
PepsiCo India customer support has been notified about the posted complaint.
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    Rajavel PalaniKumar
    Sep 8, 2020
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    Address: Shrivilliputhur main road satchiapuram sivakasi

    The fridge of your company was running fine but yesterday there was smoke from behind due to wire sort I guess please send your technician or any person to check n make it work
    The serial number of the fridge is [protected]
    PepsiCo India customer support has been notified about the posted complaint.
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      A
      Akash Deep Varshney
      Sep 7, 2020
      Resolved
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      Resolved

      Address: Ganesh Colony Chowk Sita Road Chandausi district Sambhal pin code 244412

      Address ganesh colony chowk sita road chandausi district sambhal pin no.244412
      Sir, aaj subah say hamara freeze nahin chal raha hai kripya sahi karane ki kasht karen
      Mobile no. [protected]
      Sep 7, 2020
      Complaint marked as Resolved 
      Mobile number 7088777149
      PepsiCo India customer support has been notified about the posted complaint.
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        N
        Nikhil verma @123
        Sep 6, 2020
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        Yesterday i brought the ₹20/- chips packet, it has a lot of salt in it and most of the chips were burnt.
        Batch number is: BV 120820

        Nikhil Verma
        [protected]
        Prayagraj Uttar Pradesh, 211008
        PepsiCo India customer support has been notified about the posted complaint.
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          B
          Biozyme_ Jashan Matharu
          Aug 14, 2020
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          Worst quality of lay's american style cream and onion. Potatoes are not peeled so well.
          Outer layer of potato is as well in unpeeled potato taste is some what not well as earlier.

          You should take care of it.
          PepsiCo India customer support has been notified about the posted complaint.
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            R
            Rage gaming #Nihal
            Aug 13, 2020
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            Address: near chitra churaha sipri bazar jhansi 284003

            Your slice are expire in 6year 6 month ago and sell this drink in market at new star bakery plz action
            PepsiCo India customer support has been notified about the posted complaint.
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              N
              nm@@
              Aug 4, 2020
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              Address: HOUSE NO. 2001 KOTLA MUBARAK PUR NEW DELHI 110003
              Website: pepsi

              Our pepsi refrigerator is pending for repairing since january and technician did closed the complaint without reaching at the location. And they said we did not purchased products of pepsi while that we bought it till december and since january refrigerator is not working. Our dealer selling products at the rate higher than the market rate and he is also not giving us various schemes launched by company. He also did not give us rupees 5000 coupons on products we bought. Due to covid there is no people in the city that is why no income and sale. We can buy products on minimum rates and also refrigerator is not working please repair it immediately. It's a month of august 8 months has been passed and friz is not repairing. Please do the needfull. My mobile no. Is [protected]
              Aug 10, 2021
              Complaint marked as Resolved 
              PepsiCo India customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2020
              PepsiCo India Customer Care's response               Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                D
                Deepanshu Ahlawat
                Jul 24, 2020
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                I am from rohtak and my fridge has cooling problem please send a technician
                And solve my problem asap
                Asset no : 28478
                My contact no: [protected]
                PepsiCo India customer support has been notified about the posted complaint.
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                  R
                  Rakesh Sharma1
                  Jul 19, 2020
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                  Address: J3/145 DDA flats kalkaji New Delhi

                  I am retailer in south delhi. Your executive is giving me expired lays and not replacing even after so many calls and reminders. Secondly for last 4-5 months since i started from 1st march, he is not billing in my shop name. Giving me invoices of some other shops - why? Giving un reasonable answers.
                  Coming for taking orders, but not resolving my problems.
                  PepsiCo India customer support has been notified about the posted complaint.
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                    A
                    Ashutosh Pulate
                    Jul 18, 2020
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                    Address: Durgapur, Tal - Rahata, Dist - Ahmadnagar, State - Maharashtra

                    During this lockdown I am at my hometown, a small Village. Durgapur, Tal - Rahata, Dist - Ahmadnagar, State - Maharashtra

                    It happened twice, 2 months back and again today 18th july. I bought slice 250 ml, its texture got changed, big bubbles, bad smell, worst experience.
                    Still it has time to expire, the bottle I had was packed on 16th march 2020.
                    This is
                    Thanks
                    Ashutosh Pulate | +[protected]
                    PepsiCo India customer support has been notified about the posted complaint.
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                      V
                      vikas19604564
                      Jul 15, 2020
                      Resolved
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                      Resolved

                      From last 15 days like in july 2020 i brought 4-5 packs of tropicana 100% juice from one of the store in arihant garden society near yatharth hospital in greater noida but i found inner seals were broken but the cap was properly sealed, it can make me sick, please launch an enquiry
                      Batch no n7467d20e20, 7467d03f20
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 16, 2020
                      PepsiCo India Customer Care's response                       Hi Vikas19604564, Please note that we have recently changed the closure of Tropicana Tetra packs to a new one which does not have the ring pull as earlier. The cutter inside the closure breaks the seal of the pack when the cap is unscrewed. The info is printed on the pack as NEW ONE-TWIST CAP.
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                        M
                        murarisharma456
                        from Gurgaon, Haryana
                        Jul 12, 2020
                        Resolved
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                        Resolved

                        Address: Nadim , Saiyan Agra

                        Hi,

                        I am shivam from agra. I have purchased one bottle of "slice" 250 ml cold drink (Pepsi co.) from nearest shop.
                        I found durt particles and polyethylene in bottle.
                        I have not opened this bottle and kept with me as evidence for further procedure. Please help me on this issue for legal action against contaminated production of cold drinks.

                        Thanks,
                        Shivam
                        [protected]
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 13, 2020
                        PepsiCo India Customer Care's response                         Hi Shivam, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                          P
                          Pa wan Kumar Chhipa
                          Jul 1, 2020
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                          Resolved

                          Address: Pawan chhipa villege-post-hastera ,vaya-govindgarh,teh-chomu ,distict-jaipur(rajasthan)PIN-303712

                          Dear sir/mem
                          I am a small retailer of a village near jaipur district i bought some pepsico products like mountain dew on[protected] from dealer. He provide me old expiry dated products. When i asked for change he abused me nd dont pick my call. He can't stop to purches pepsico products without a bill by other retailers.
                          Plz take action about him
                          Thanks and regards
                          Pawan chhipa
                          Cont.[protected]
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 02, 2020
                          PepsiCo India Customer Care's response                           Hi Pawan, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                            J
                            Josephiline D'souza
                            Jun 30, 2020
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                            Resolved

                            Hi,
                            Product: tropicana juice box...
                            This is happening for the 5th or 6th time, that whenever we r opening the (Outised) green cap it is sealed, however, when we check inside, either the inside (Silver) seal is broken or not there at all... Pls look into the matter... Looks like someone is fiddling and adultrating the boxes...
                            We r observing this grin the last couple of months, previously the boxes used to have the silver seal as well as the green sealed cap
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 30, 2020
                            PepsiCo India Customer Care's response                             Hi Josephiline D'souza, Please note that we have recently changed the closure of Tropicana Tetra packs to a new one which does not have the ring pull as earlier. The cutter inside the closure breaks the seal of the pack when the cap is unscrewed. The info is printed on the pack as NEW ONE-TWIST CAP.

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                              K
                              Kanaiya Live
                              Jun 29, 2020
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                              Resolved

                              Address: Sutrapada Gujarat

                              Sir my hotal refriger shaye milega please
                              Help
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 30, 2020
                              PepsiCo India Customer Care's response                               Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                              Verified Support
                              Jul 17, 2020
                              PepsiCo India Customer Care's response                               Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                M
                                Michealsubashini
                                from Bengaluru, Karnataka
                                Jun 26, 2020
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                                Today i buy a slice mango juice. When i open the juice so much of bubbles coming from the juice. Half bottle of the juice spil down. Why the juice contain so much of gas and the taste also not good. I take a one sip of juice and i am vomitting. The juice is not expired then why thr problem in this juice
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  स
                                  सोनू सिंह शेखावत
                                  Jun 23, 2020
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                                  Address: Rajasthan, jhunjhunu, mukundgarh, churi chatarpura, karni kripa hotel and restaurant

                                  Freeze not Cold
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    O
                                    Osscar US
                                    Jun 23, 2020
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                                    I have bought 4 bottles of tropicana slice and i just found a big thing in the one bottle. And my brother drink that little and he is not well from yesterday. Please look after this and take a action otherwise i have to take the action in consumer court. And i have been using the tropicana product since very long. My contact number-[protected]
                                    PepsiCo India customer support has been notified about the posted complaint.
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                                      M
                                      Mughda
                                      from Mumbai, Maharashtra
                                      Jun 6, 2020
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                                      Hi, i purchased a 20 liters bottle of aquafina from mukesh store located in dda market of sector d, pocket 3, vasant kunj, new delhi - 110070.

                                      The mrp printed on bottle is rs. 80 and the bottle was sold to me for rs. 120. On enquiring he told me that this is wat the price is 40 rs. Is delivery charge.

                                      This is farely strange. I can not buy a bottle at 50% higher rate than mrp.

                                      This is the 4th consecutive delivery he did in last one week at this price.

                                      I want co. To take action against him and will definitely file a complaint against the co. And the store guy to legal meteorology department.
                                      PepsiCo India customer support has been notified about the posted complaint.
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                                        M
                                        Monu Bhatia
                                        May 28, 2020
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                                        Address: Bhogpur ,jalandhar,punjab.14420q

                                        My pepsico fridge not working from last 5 days.i many time call on toll free bt still busy.plzz check it early.tks
                                        PepsiCo India customer support has been notified about the posted complaint.
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