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PepsiCo India Complaints & Reviews

2.9
Updated: Jun 4, 2025
Complaints 956
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518
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PepsiCo India reviews & complaints page 17

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J
Josephiline D'souza
Jun 30, 2020
Resolved
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Hi,
Product: tropicana juice box...
This is happening for the 5th or 6th time, that whenever we r opening the (Outised) green cap it is sealed, however, when we check inside, either the inside (Silver) seal is broken or not there at all... Pls look into the matter... Looks like someone is fiddling and adultrating the boxes...
We r observing this grin the last couple of months, previously the boxes used to have the silver seal as well as the green sealed cap
+1 photos
Aug 12, 2021
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2020
PepsiCo India Customer Care's response
Hi Josephiline D'souza, Please note that we have recently changed the closure of Tropicana Tetra packs to a new one which does not have the ring pull as earlier. The cutter inside the closure breaks the seal of the pack when the cap is unscrewed. The info is printed on the pack as NEW ONE-TWIST CAP.

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    K
    Kanaiya Live
    Jun 29, 2020
    Resolved
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    Resolved

    Address: Sutrapada Gujarat

    Sir my hotal refriger shaye milega please
    Help
    Aug 5, 2021
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    Verified Support
    Jun 30, 2020
    PepsiCo India Customer Care's response
    Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
    Verified Support
    Jul 17, 2020
    PepsiCo India Customer Care's response
    Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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      M
      Michealsubashini
      from Bengaluru, Karnataka
      Jun 26, 2020
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      Today i buy a slice mango juice. When i open the juice so much of bubbles coming from the juice. Half bottle of the juice spil down. Why the juice contain so much of gas and the taste also not good. I take a one sip of juice and i am vomitting. The juice is not expired then why thr problem in this juice
      PepsiCo India customer support has been notified about the posted complaint.
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        सोनू सिंह शेखावत
        Jun 23, 2020
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        Address: Rajasthan, jhunjhunu, mukundgarh, churi chatarpura, karni kripa hotel and restaurant

        Freeze not Cold
        +1 photos
        PepsiCo India customer support has been notified about the posted complaint.
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          O
          Osscar US
          Jun 23, 2020
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          I have bought 4 bottles of tropicana slice and i just found a big thing in the one bottle. And my brother drink that little and he is not well from yesterday. Please look after this and take a action otherwise i have to take the action in consumer court. And i have been using the tropicana product since very long. My contact number-[protected]
          +1 photos
          PepsiCo India customer support has been notified about the posted complaint.
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            M
            Mughda
            from Mumbai, Maharashtra
            Jun 6, 2020
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            Hi, i purchased a 20 liters bottle of aquafina from mukesh store located in dda market of sector d, pocket 3, vasant kunj, new delhi - 110070.

            The mrp printed on bottle is rs. 80 and the bottle was sold to me for rs. 120. On enquiring he told me that this is wat the price is 40 rs. Is delivery charge.

            This is farely strange. I can not buy a bottle at 50% higher rate than mrp.

            This is the 4th consecutive delivery he did in last one week at this price.

            I want co. To take action against him and will definitely file a complaint against the co. And the store guy to legal meteorology department.
            PepsiCo India customer support has been notified about the posted complaint.
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              M
              Monu Bhatia
              May 28, 2020
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              Address: Bhogpur ,jalandhar,punjab.14420q

              My pepsico fridge not working from last 5 days.i many time call on toll free bt still busy.plzz check it early.tks
              PepsiCo India customer support has been notified about the posted complaint.
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                R
                rptspt
                from Bhiwadi, Rajasthan
                May 13, 2020
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                Address: VPO = Maseet, Tehsil- Tijara, Dist- Alwar, Rajasthan, Pin code- 301707

                Good morning
                I want only one refrigerator for my shop to cooling pepsi.
                Already i give a blank check to distributor but not response.
                Please provide as soon as possible
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                  C
                  Chaudhary Kuldeepsingh
                  May 9, 2020
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                  Address: Bharatpur (rajasthan)

                  Sir/mam,
                  I can't reach costumer care no
                  He say its number is invalid...
                  Actually sir I want mountain dew distributership
                  So what can I do for it .
                  My e-mail address -- [protected]@gmail.com
                  Contact no --- [protected]
                  May 09, 2020
                  Updated by Chaudhary Kuldeepsingh
                  I want dealership of mountain dew
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                    D
                    Daljeet Singh Virdi
                    May 2, 2020
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                    Address: Gurugram

                    We bought the tropicana slice and when we poured the juice into the glass, we found some black unknown thing in the juice. We are really scared and thankful to god to save us. Attaching the pictures of the bottle and the issue. I have lost trust on all packed juices and eatables now.
                    A strong action needs to be takes on pepsi co for such a careless attitude on quality.
                    +4 photos
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
                    Verified Support
                    May 04, 2020
                    PepsiCo India Customer Care's response
                    Hi Daljeet Singh Virdi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                      Naifish dauva
                      Apr 28, 2020
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                      I purchased 20 packet of lays (10 orange and 10 green). The price of orange lays was 18₹ with manufacturing date of 12th march whereas 10 green packet price was 10₹ and the manufacturing date was 17th march. So y the price of same product varies? Whereas 10₹ product is giving more gram lays
                      +1 photos
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                        P
                        Pramod1711
                        Apr 28, 2020
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                        Address: Jahangirabad Buland shahr

                        Dear sir

                        I am a small shop keeper in jahangirabad city district - bulandshahr. Todayi bought one pack of 2ltr bottle (9 bottle) from your dealer. They are selling it @ 680/-
                        But the rate is -650/- i ask to your dealer why are charging extra amount then he say company increase rate.

                        Kindly tell me that company increasing rate in lock down?

                        Mob-[protected]
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 29, 2020
                        PepsiCo India Customer Care's response
                        Hi Pramod1711, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                        May 01, 2020
                        Updated by Pramod1711
                        Dear Sir

                        when your team will connect with me?
                        May 19, 2020
                        Updated by Pramod1711
                        Dear Sir

                        20th day gone but here is no solution of my compliant.
                        Please do the needful ..
                        No one is connected with person yet
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                          A
                          Anujravi
                          Apr 4, 2020
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                          Resolved

                          Address: Anujay Pratap Singh, Level-1, Unit 142, Sector 48, Building, Sohna Road JMD Megapolis

                          This is a complain about "kurkure herapheri hungama" product. (During corona pandemic
                          Lockdown)
                          I purchased it recently 3 to 4 times. Every time, i found the the date of manufacture was erased. After much searching, it was found that the product was expired. Please stop selling these bunch of kurkure which is very harmful for public.

                          Retailing point:
                          Landmark: just next to oyo 48412 (Hotel sangam) sai road, baddi, himachal pradesh
                          Pin code: 173205
                          +3 photos
                          May 15, 2020
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2020
                          PepsiCo India Customer Care's response
                          Hi Anujravi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Apr 06, 2020
                          Updated by Anujravi
                          Kindly provide correct mail id
                          It is showing incorrect,
                          (consumer.[protected]@pepsico.com)
                          Verified Support
                          Apr 14, 2020
                          PepsiCo India Customer Care's response
                          Hi Anujravi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                            V
                            Viswanathan13
                            from Powai, Maharashtra
                            Mar 27, 2020
                            Resolved
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                            Resolved

                            Address: 3/312, Subramanian Nagar 7th Street moovarasampet Madipakkam Chennai, Chennai, Tamil Nadu, 600091

                            Hello, i am viswanathan from chennai, i just found a black colored stone inside a kurkure pack that i bought yesterday and it was not safe to consume it. This is is not fair from the manufacturer and this is really unacceptable from a big brand like you, and i request you to take some strong action and please send a team for quality check on it.
                            Batch no. Hb260220

                            Thanking you,
                            Apr 30, 2020
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 30, 2020
                            PepsiCo India Customer Care's response
                            Hi Viswanathan13, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                              L
                              lambarohit64
                              Mar 24, 2020
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                              Resolved

                              Address: D mart Yari Road, 400061

                              I bought 5 tropicana juices the paper seal of 3 packed which i used are broken... Rest 2 are with me. Actual price is 110 they are selling it @58
                              So the inner paper seal is broken and food is not safe.
                              Please take a action and send a team for quality check
                              That’s why they are selling it cheap now i want you to do a quality test of i need to file a complaint against that.. Please make sure they are not playing with people life.
                              Apr 28, 2020
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 26, 2020
                              PepsiCo India Customer Care's response
                              Hi lambarohit64, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                              Verified Support
                              Mar 27, 2020
                              PepsiCo India Customer Care's response
                              Hi lambarohit64, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                K
                                Kaushik Dev
                                Mar 8, 2020
                                Resolved
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                                Resolved

                                Address: C/o- Akhil Uttama Bhaban:Giribala School Main Road(govt.),Near- Nabagram Yuba Sangha Club , Kolkata-700152, Kolkata, West Bengal, 700152

                                Hello pepsico,

                                I am the owner of trinath bhander a sole trader near garia station, kolkata area. Despite of trading with your company for last 10 years for chips and other wafers but still not received any rack for chips, whereas i store chips from small to large size priced rs 50. My recent distributor name is jmr associated, address:-basdroni, 100, basdroni park, fla;24 pargonas (South), contact number: +91 [protected]. The salesman name is srikanta. The distributor just denied the fact and they didn't wanted to do anything about the chips rack.

                                So it will be my humble request please accept my proposal and please grant me a large size chips rack for storing the chips and enhance the visibility then i will be highly obeliged. Thanking you

                                Yours sincerely
                                Mr. Dipak dev
                                +91 [protected]
                                M/s trinath bhander
                                Nabagram, garia station
                                Landmark - nabagram yuba sangha club
                                P. O - panchpota, ps.- sonarpur,
                                Kolkata - 700152
                                24 pargonas south
                                West bengal,
                                Apr 9, 2020
                                Complaint marked as Resolved 
                                PepsiCo India customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 09, 2020
                                PepsiCo India Customer Care's response
                                Hi Kaushik Dev, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                                I have gotten a huge chunk of kurkure extruded product it's not the kurkure itself but it's byproduct I guess and the product is rancid and doesn't taste good .it's batch no is N1 140220 and mfd is 14 Feb 20

                                complaint against not receiving a chips rack. - Comment #3670489 - Image #0
                                complaint against not receiving a chips rack. - Comment #3670489 - Image #1
                                complaint against not receiving a chips rack. - Comment #3670489 - Image #2
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                                  S
                                  Suresh894
                                  Feb 19, 2020
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                                  Address: New Delhi, Delhi, 110005

                                  Hi pepsico

                                  I suresh gupta running confectionery shop in delhi from last 25 years also old pepsi product trader, using pepsico refrigerator from last 15 years but from last 2 years refrigerator not working properly, again and again i registered the complaint regarding my issue, service man reached within 4-7 days & carry out some service but colling not reached upto the mark. From last 1 year i already registered around 12 complaints. Due to delay & obsolete refrigerator my sales influence.
                                  As we know summer is on the way, cold drink beverages demand further increased day by day so it's kind request please exchange old with new double door fridge as early as possible

                                  Thanks & regard
                                  Suresh gupta
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 20, 2020
                                  PepsiCo India Customer Care's response
                                  Hi Suresh894, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                  Feb 21, 2020
                                  Updated by Suresh894
                                  I try to send the required contact details on mention mail ID but mentioned mail:- [protected]@Pepsico.com.. is not reached & error occur. So its kind request to please send me Alternative Email/Contact Details
                                  Feb 21, 2020
                                  Updated by Suresh894
                                  For Your Reference also attached Mail Screenshot

                                  I try to send the required contact details on mention mail ID but mentioned mail:- [protected]@Pepsico.com.. is not reached & error occur. So its kind request to please send me Alternative Email/Contact Details
                                  My shop no fridge and I want pespei fridge
                                  Batch number 5281a14a20 slice contained other factors in it's juice ...in the bottle there is a unknown peace of weast raw partical is there in the juice slice if you neglect we post in Facebook
                                  Nagudaada Çhändù's reply, Mar 2, 2020
                                  9008613023 my contact number
                                  My wife going purchase lays local shop but I m check we found expiry she in pregnant please take seriously this complaint my address A17Z DDA flats JAHANGIR Puri Delhi 33
                                  Phone no[protected]
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                                    V
                                    Viswajeeth
                                    Feb 14, 2020
                                    Resolved
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                                    Resolved

                                    regarding: fraud scam

                                    Address: Gurgaon, Gurgaon, Haryana

                                    Last october i have faced a fraud of employment in pepsico india herewith attached the details of the fraud hope you will find the criminal and make a law suit against him herewith attached the documents. I have suffered and paid nearly 8350 rs hope nobody others will not suffer and stuck in this spam again and again. They have used senior hr name as suchitra. After calling the phone number it is saying it is temporarily out of service and...
                                    +7 photos
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                                    S
                                    Swaraj Barua
                                    Feb 12, 2020
                                    Resolved
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                                    Resolved

                                    Address: Gate no.2 North Bengal Medical College ,PO Sushrutanagar Distt Darjeeling, West Bengal 734101, Darjeeling, West Bengal, 734101

                                    This is to inform you that i t k barua, ex defence personal, one of the old retailer of your esteemed company running business under the name cremary, gate no.2 north bengal medical college, po sushrutanagar distt darjeeling, west bengal 734101. My association with pepsi is for last 25 years and i started my business with support from pepsi service manager mr. Ashok mari

                                    But sorry to state that people have changed & despite several reminders and running pillar to post, i 75 year old man was not provided fridge by pepsi distributor for last 8 months.

                                    With no fridge there was no way to stock pepsi products directly loosing business and even after several requests.

                                    Atlast i was given a fridge which is not in service condition (Not working).

                                    I will request pepsi service manager to look into the complaints and save me from further harassment and loss in business.

                                    Many thanks
                                    T k barua
                                    Mar 14, 2020
                                    Complaint marked as Resolved 
                                    PepsiCo India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2020
                                    PepsiCo India Customer Care's response
                                    Hi Swaraj Barua, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                                    Verified Support
                                    Feb 12, 2020
                                    PepsiCo India Customer Care's response
                                    Hi Swaraj Barua, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                    I want to get Pepsi visit cooler for my shop .I am in chengalpattu. How I get?
                                    Who is the distributor for chengalpattu.
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                                      Aishwarya Lodh
                                      Feb 8, 2020
                                      Resolved
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                                      Resolved

                                      Address: Advisor Chowmuhani, West Tripura, Tripura, 799001

                                      I bought a pack o[censored]ncle chips spicy treat. Upon returning home i opened it and saw it was bland (Not usual). So i tried one, then i realized there was not a tinch of spice present in the pack as well as the chips. There was only one seasoning and that's salt, no other type of spice.
                                      And this pack if chips belonged from a new batch from my locality shop.
                                      +1 photos
                                      Mar 22, 2020
                                      Complaint marked as Resolved 
                                      PepsiCo India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 10, 2020
                                      PepsiCo India Customer Care's response
                                      Hi Aishwarya Lodh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                      Verified Support
                                      Feb 20, 2020
                                      PepsiCo India Customer Care's response
                                      Hi Aishwarya Lodh, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                      I have something urgent information regarding water plus and I need to talk to the owner of water plus. It is a humble request kindly contact me as soon as possible. I tried to contact but I didn't receive any response. Contact me on. [protected].
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