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PepsiCo India Complaints & Reviews

2.9
Updated: Jan 13, 2026
Complaints 957
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519
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PepsiCo India reviews & complaints page 18

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A
Aishwarya Lodh
Feb 8, 2020
Resolved
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Address: Advisor Chowmuhani, West Tripura, Tripura, 799001

I bought a pack o[censored]ncle chips spicy treat. Upon returning home i opened it and saw it was bland (Not usual). So i tried one, then i realized there was not a tinch of spice present in the pack as well as the chips. There was only one seasoning and that's salt, no other type of spice.
And this pack if chips belonged from a new batch from my locality shop.
Mar 22, 2020
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2020
PepsiCo India Customer Care's response
Hi Aishwarya Lodh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Verified Support
Feb 20, 2020
PepsiCo India Customer Care's response
Hi Aishwarya Lodh, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
I have something urgent information regarding water plus and I need to talk to the owner of water plus. It is a humble request kindly contact me as soon as possible. I tried to contact but I didn't receive any response. Contact me on. [protected].
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    S
    Jan 31, 2020
    Resolved
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    Resolved

    Address: 796/1 Block A Lake Town Near Gopal ji Mandir, Kolkata, West Bengal, 700089

    This is to inform you that i vishwanath shaw one of the old retailer of your esteemed company running business under the name gopal stores of 796/1 lake town block a kolkata-700089, i have not been received the incentive amount nearly amount 24500/- since january 2019. As per the distributior and company sales person there is no such satisfactory response received yet. You are requested to kindly look into the matter and provide me best possible resolution at earliest.
    Regards vishwanath shaw., mail id - [protected]@gmail.com, mobile number [protected]
    Mar 5, 2020
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2020
    PepsiCo India Customer Care's response
    Hi Vishwanath Shaw, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
    I was eating magic masala lays in which I found green coloured chips . It is such a shame that I find rotten chips in a brand of PepsiCo.
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      A
      Alsa Sunny
      Jan 8, 2020
      Oct 13, 2023
      This thread was updated on Oct 13, 2023
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      slice juice

      Address: No 41 highway park po kuttanellur, Thrissur, Kerala, 680014

      I purchased a 1.2 litre tropicana slice bottle and i got a small spider from it. I drank it.. Felt something odd in my mouth.. Took it out.. And it was a spider. I felt so awkward that i immediately disposed it of without taking a photo. This is surely a violation against health and safety. There should be immediate action against this and do let me know what action you took.

      Alsa...
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      Pash0202
      Jan 5, 2020
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      I bought chips and while eating i realized some things else got in my mouth. While checking i realised something mixed with chips. Since then i started feeling pukish and disgusting. I have kept the left over along with the bill.
      It is very shocking and i feel i have been feeding my family with such toxicated and n tbup to the mark products. I want to go to the proper channel and get the food product tested.
      If it is not eatable then i want this brand to be banned.
      We can't let the companies loot us on cost of our health
      Feb 6, 2020
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      Verified Support
      Jan 06, 2020
      PepsiCo India Customer Care's response
      Hi Pash0202, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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        Shambit Seth
        from Bhubaneshwar, Odisha
        Dec 11, 2019
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        Address: Sector-6, Sundargarh, Odisha, 769002

        Today, I bought 3 packets o[censored]ncle chips of 20rs each having thought of the good taste of potato chips but rather I got rotten potato chips inside the packets.How could you pack these rotten chips inside the packests just tobmake money out of it? I'm really disappointed with this quality of food.This may happen with anyone so I request you to look after this.
        Jan 18, 2020
        Complaint marked as Resolved 
        PepsiCo India customer support has been notified about the posted complaint.
        Verified Support
        Dec 12, 2019
        PepsiCo India Customer Care's response
        Hi Shambit Seth, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
        Verified Support
        Dec 17, 2019
        PepsiCo India Customer Care's response
        Hi Shambit Seth, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
        Mujhe Quaker oats change karke deo jaldi wapis karke deo
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          G
          gaurav shangari
          from Mumbai, Maharashtra
          Dec 6, 2019
          Resolved
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          Address: C-79 west patel nagar, new delhi, New Delhi, Delhi, 110008

          Dear sir
          This is to inform you, i am the owner of sai guru restaurant located in patel nagar, new delhi. I am running this restaurant from 10 years and i am using only pepsi brand since from so long, we already raised ticket in oct 6 regarding same reason but no action can be taken by any one now we again found one more bottle under new stock with same problem. You have to visit our resturant then we provide you more detail about this. We bought some stock of pepsi from local supplier of pepsi. When we served some bottle to our restaurant customer. They found more than one bottle have some kind of dirt inside. Then we checked all bottle than we also found one sealed bottle and that bottle have dirt inside. That customer shouting on us very badly. So please look into this matter very seriously and take some action other wise i appeal this matter to consumer court. This is second time we got same problem. Please visit out resturant other i have to quit your brand.

          Name sai guru dhaba patel nagar
          Prop sanjeev kumar
          Adrs c-79 west patel nagar ground floor
          Mobile no. [protected]
          +1 videos
          Jan 9, 2020
          Complaint marked as Resolved 
          PepsiCo India customer support has been notified about the posted complaint.
          Verified Support
          Dec 09, 2019
          PepsiCo India Customer Care's response
          HI Gaurav shangari, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
          Please sir jaipur se bs TRADERS ke ce jitendar sing ko chang karo ji ye drivero lo paresan karta h bol ta h ki tumare ko ghar bhej duga
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            J
            Jituthakur12
            from Mumbai, Maharashtra
            Nov 29, 2019
            Resolved
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            Address: Near Bishal industry, canal avenue wd no.16 bargarh, ODISHA, Bargarh, Kosala, 768028

            I brought a packet of kurkure of rs20 in the market. Because of the offer given by kurkure that if rs20 cashback in paytm but when i tried to redeemed it. It was not completed and mentioned that the code was already used. Which i didnot use. So kindly check the fault and try to give me the cashback amount in my paytm account. And also u can check my paytm account that i have not redeemed that code.
            Jan 12, 2020
            Complaint marked as Resolved 
            PepsiCo India customer support has been notified about the posted complaint.
            Verified Support
            Dec 02, 2019
            PepsiCo India Customer Care's response
            Hi Jituthakur12, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
            Verified Support
            Dec 11, 2019
            PepsiCo India Customer Care's response
            Hi Jituthakur12, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
            I brought a 10rs kurkure packet because of the offer given by the kurkure and I redeemed it and i got the message that 10rs are added to my paytm account but when I open Paytm I didn't get any money of kurkure cash back.So kindly check the fault and try to give me the cashback amount in my paytm account.
            Hello there,
            Today I purchased a packet of kurkure masala munch. I saw the offer that is paytm cash back. But when I entered code they saying EITHER OFFER INACTIVE OR EXPIRED. This is second time. Day before yesterday was also same situation that I had now.
            I want penalty from kurkure (PepsiCo)
            Date of incident 16/1/2020
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              P
              Prithviraj Paul
              from Baghdogra, West Bengal
              Nov 21, 2019
              Resolved
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              Address: Near Shaktigarh Math, Jadavpur, Kolkata-32., Kolkata, West Bengal

              I was sold a expired pepsi beverage but after returning the product the shopkeeper didn't accept it.
              On asking him to complain to his Dealer, he says he can't and I should do whatever I can.
              Further being a local shp he didn't even give me a bill for the above product.
              But I do have a photo copy of the above Product.
              And the day I bought this product was 21/11/2019.
              Jan 4, 2020
              Complaint marked as Resolved 
              PepsiCo India customer support has been notified about the posted complaint.
              Verified Support
              Nov 25, 2019
              PepsiCo India Customer Care's response
              Hi Prithviraj Paul, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
              Verified Support
              Dec 04, 2019
              PepsiCo India Customer Care's response
              Hi Prithviraj Paul, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
              I bought 20 rupees uncle chips packet, got bad qaulity chips which couldnt be eating.
              It look unhealthy and unhygienic production for the good, it is not acceptable manufacturing such items, what if the person in taking the product gets disease.
              Batch no.- DF27101905
              MFD.- 27 OCT 19 01:46
              I bought a packet of Kurkure and got two pieces of stone in it. I have those pieces with me itself. Thank god i didn't eat it otherwise it would have created a lot of problem for me. I emailed them but i didn't get a proper response from their side.
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                M
                Mannmohit Singh
                from New Delhi, Delhi
                Nov 20, 2019
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                Address: WZ 17 A Mukhram Park,Ext, TIlak Nagar, New Delhi, Delhi, 110018

                While eating lays, I was about to swallow a big stone. this is really unacceptable from a big brand like you. Do you seriously check your product. The stone was really big and if some kid would have eaten that, imagine what would have happened. Worst experience ever. Now I realized this after eating half of the packet and now it's really disgusting.
                Escalate this matter.
                Batch No- N3270919
                Barcode[protected]
                My Name - Manmohit Singh
                Contact - 91-[protected]
                Dec 22, 2019
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                Nov 21, 2019
                PepsiCo India Customer Care's response
                Hi Mannmohit Singh, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                  S
                  srishylesh r
                  from Kallakkurichchi, Tamil Nadu
                  Nov 18, 2019
                  Resolved
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                  Address: Sri Ranga Cost Price Shop,, Basment Laxmi Prabha Enclave, Chennai Trunk Road', Thiruvanaikoil,, 620005

                  I own a super market named SRI RANGA COST PRICE SHOP in trichy, tamilnadu. As you are aware of the fact that Pepsi is one of the leading brand people come asking for in a super market. But lately because of the political climate and the people sentiments of tamilnadu people has made the the leading cola brands like coke a cola and yourself to shed up to 80% of the market in our state. After that it was a huge task to reinstate the brand and develop the same.

                  I wonder if it is the inefficiency of the distributors you appoint or the inefficiency of the pepsi co itself the distributors are been changed once in three months (most of time no distributors), i have no issues on that unless i get the stock regularly. Its common in business that some of the products will not sell as expected and that has to be returned to the supplier (General Rule). But in trichy we are not getting stock regularly and when we track the distributor and place an order the product we get will be the product that expires the same month and eventually the product will expire in a week or two.

                  The return policy of Pepsico will be like that of a choor bazar - pirated VCD vendor - goods once sold cannot be taken back. The distributor who signs the dealership thinks that he is a separate company that does not deal with the pepsi co and has his own stock return policy ie never take return and he approves that pepsico never take return. If that is so please give it in writing or reply in this same mail that pepsi co does not have a return policy or will never take return.

                  Yesterday i receive stocks that expire on 02/10/2019. How do you expect us to sell all the products in 20 days. The sales officer behaves like a local tobacco vendor who sells beedi and provides a bill like one with no GST, the will be like a quotation. I use to wonder why pepsi co had a down fall since 2015 and i thought it was unfair that the TN politics has taken toll on cola companies. Now i feel it is well deserved defeat for pepsi co.

                  I have a return product worth Rs. 712 which is lying with me for over 6 months and have been calling ever changing distributors for the return of the products, tell me a solution for this
                  Jan 5, 2020
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 19, 2019
                  PepsiCo India Customer Care's response
                  Hi Srishylesh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                  Verified Support
                  Dec 04, 2019
                  PepsiCo India Customer Care's response
                  Hi Srishylesh, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                  Same situation i have. I purchased stock in huge quantity before lockdown imposed in April 2021. But when unlocking started in June 2021 almost stock is expired. I called at customer care they said we don't have return policy please contact your local distributor. Local distributor was denying from starting. Please solve my problem.
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                    P
                    Pardeep Vasudev
                    from Mumbai, Maharashtra
                    Nov 17, 2019
                    Resolved
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                    Resolved

                    Address: #306/1 chunna batthi shyam colony near bhadrkali mandir, Kurukshetra, Haryana, 136118

                    Dear Team,

                    My employee id G16667. I recived 1st part of my pf balance but 2nd part not received.i talk to your for 10c claim form

                    what is you process of 2nd widthrwal of pf and what is TAT of this process

                    so i requested to you please short out my query ASAP.

                    regard'
                    Pardeep kumar
                    Prmanent add. #306/1 chuuna batthi shyam colony nera bhadrkali mandir kurukshetra
                    Pincode:136118
                    Haryana
                    Mob.[protected]
                    Dec 19, 2019
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 18, 2019
                    PepsiCo India Customer Care's response
                    Hi Pardeep Vasudev, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                    Hi bought 6 packet of rs 20 each karkure packet. when i entered the coupon code on paytm app, it shows that code is invalid and code is of only 14 digit.
                    if you will not resolve such issues then i'll return my rest of 5 Packets.
                    Don't give any false offers which you can't fullfill.

                    thanks
                    praful
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                      R
                      Ramchandra .D .Gaundalkar
                      from Bengaluru, Karnataka
                      Nov 15, 2019
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                      Address: hno 1919 bhoj galli shahapur , belgaum , karnataka, Belgaum, Karnataka, 590003

                      Respected sir,
                      Myself ramchandra. D. Gaundalkar. This complaint is regarding the stock that your distributor (Tejasvi enterprises, old good shed road, belgaum, karnataka) is still not fulfilling. We have already given order of 2 crates of lehar soda, 10 days before. And i had called your sales representative from belgaum (Mr basavaraj) so many times they are just giving excuses. This is the second time we are sending you the complaint. This thing has happened 2 - 3 times, and the distance from our house and the distributor is less then 1 km. And the duty of distributor is to deliver the stock, from so many days we are bringing the crates from the distributor by our vehicle. Please do the needful asap or convey this order to another distributor.

                      Your sales representative,
                      Mr basavaraj, his contact number [protected]
                      Tejasvi enterprises, old good shed road, belgaum, karnataka

                      Myself,
                      Ramchandra gaundalkar
                      [protected]@gmail.com
                      [protected], [protected]
                      Residential ph:[protected]
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 18, 2019
                      PepsiCo India Customer Care's response
                      Hi Ramchandra gaundalkar, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                      Nov 18, 2019
                      Updated by Ramchandra .D .Gaundalkar
                      even after so many reminder, still today we have not received our soda order, please so the needful asap.
                      I have purchased Tropicana mix fruit juice from Vishal mega Mart rampur, uttar pardesh.on opening fruit juice found cantameinated with fungal growth.
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                        J
                        Jiju Pullan
                        from Jevargi, Karnataka
                        Nov 14, 2019
                        Resolved
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                        Resolved

                        bitter taste of tropicana 100 orange flavor

                        Address: Dakshina Kannada, Karnataka, 575003

                        I have recently bought a tropicana 100 orange - 1 litre from the more store near my home. The taste of the product was so bitter just as if rotten orange is used for production. Kindly take back the pack.

                        I am a regular consumer of tropicana since an year. I have never experienced such a bad taste ever before. The product is still there with me. I request for a replacement for the same....
                        +1 videos
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                        N
                        Nehakelvin
                        from Delhi, Delhi
                        Nov 11, 2019
                        Resolved
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                        Resolved

                        Address: Pioneer Square, Sec 62 Gurgaon

                        This has reference to the ongoing paytm promo code scheme on kurkure
                        Packets.

                        On 8th of november, i had bought a packet of kurkure and the upon redeeming the paytm code mentioned inside the packet "dmwhk3jv94aec" was showing as an invalid code.

                        This is a serious breach of trust from pepsico/paytm and consumers. I would definitely not be buying any pepsico product anymore.

                        Disappointed.

                        Neha parashar
                        [protected]@gmail.com
                        [protected]
                        Dec 12, 2019
                        Complaint marked as Resolved 
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 11, 2019
                        PepsiCo India Customer Care's response
                        Hi Nehakelvin, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                          R
                          Ramchandra Gaundalkar
                          from Bengaluru, Karnataka
                          Nov 9, 2019
                          Resolved
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                          Resolved

                          Address: hno1919 , bhoj galli shahapur , belgaum, Belgaum, Karnataka, 590003

                          Respected Sir,
                          Myself Ramchandra . D .Gaundalkar . This complaint is in regards with the stock that the distributor ( tejasvi enterprises, old good shed road, belgaum, karnataka ) is not fulfilling . hence we have already given order of two crates of lehar soda, 2 days before . and i had called them many times they are just giving excuses . This thing has happened 2 - 3 times, and the distance from our house and the distributor is less then 1 km . The duty of distributor is to deliver the stock, from so many days we are bringing the crates from the distributor by our vehicle . please do the needful asap or convey this order to another distributor . my contact number is [protected].

                          CC to venkat rajan
                          Sales Manager at Pepsico
                          Bengaluru Area, India
                          Dec 14, 2019
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 11, 2019
                          PepsiCo India Customer Care's response
                          Hi Ramchandra Gaundalkar, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                            S
                            siddarth kotapati
                            from Delhi, Delhi
                            Nov 4, 2019
                            Resolved
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                            Resolved

                            Address: INDIAN INSTITUTE OF TECHNOLOGY DHANBAD, Dhanbad, Jharkhand, 826004

                            Someone seems to have found a way to tamper with pepsi without breaking the seal provided. Taste of the product felt suspicious on many occasions. The seal of bottle cap opens along with the cap without any effort making it vulnerable to adulteration i request you to check the product being sold in/near our region.

                            Hope that the size of the complaint does not matter
                            Dec 18, 2019
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 05, 2019
                            PepsiCo India Customer Care's response
                            Hi Siddarth kotapati, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                            Verified Support
                            Nov 15, 2019
                            PepsiCo India Customer Care's response
                            Hi Siddarth kotapati, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                            Pepsi cold not working
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                              Shankey_30
                              from New Delhi, Delhi
                              Nov 1, 2019
                              Resolved
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                              Resolved

                              mirinda 2.25 litre expiry date

                              Address: J-4/65A DDA FLATS KALKAJI. NEW DELHI- 110019, 110019

                              Dear team,

                              I would like to complaint regarding expiry date 25th march, 2019 time: 15:21 and received mirinda 2.25 litre on 27th october from general store.
                              As i am working in healthcare industry (Hospital) when i used the product and taste is very much different i found that date is expired when i looked at mfg. Date and the bottle we can use 3months from mfd. Date and its almost 4months expiry and when i complained...
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                              Shêh Ñâz
                              from Mumbai, Maharashtra
                              Oct 25, 2019
                              Resolved
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                              Resolved

                              As a loyal consumer i would like to inform you that the quality o[censored]ncle chips is very poor as they are not capable of eating.
                              I was assured the goods would be fresh but they were spoiled. I am enclosing a photo as well as the delivery receipt.
                              I would like you to look into this matter, and either refund my purchase, or send out another supply.
                              This will also spoil the goodwill of your company...
                              Dec 7, 2019
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 30, 2019
                              PepsiCo India Customer Care's response
                              Hi Sheh Naz, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                              Verified Support
                              Nov 06, 2019
                              PepsiCo India Customer Care's response
                              Hi Sheh Naz, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                Shanky Sahu
                                from Basti, Uttar Pradesh
                                Oct 24, 2019
                                Resolved
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                                Resolved

                                Address: 234 inside laxmi gate Kali mandir road, Jhansi, Uttar Pradesh, 284002

                                Dear Sir /Mam,
                                We are facing a regular promblem in your pepsi fridge, and now it's not working since last 2 months we are continuously contacting with your service man and awareing him with our problems but he is not giving any positive reaction. We are having a huge stoge o[censored]r pepsi product which will soon get expire if fridge not get reapred,
                                Sir with due respect please take some urgent call on this or take your products ( fridge + cold drinks) back so we can contact with oher brand.

                                Thank you
                                Dec 7, 2019
                                Complaint marked as Resolved 
                                PepsiCo India customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 25, 2019
                                PepsiCo India Customer Care's response
                                Hi Shanky Sahu, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                Verified Support
                                Nov 06, 2019
                                PepsiCo India Customer Care's response
                                Hi Shanky Sahu, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                Sir I bought a lays American style cream & onion flavour potato chips of ₹ 5 I found a brownish hard substance in it I was just about to eat it but I saw it . I am very disappointed with your service and pls look after this serious issue.
                                At the past of the time more chips will present in the package . But now a days the air in the pack is more and lays are less so i want to request you to increase the quantity lays
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                                  shalabh.kumar
                                  from Panaji, Goa
                                  Oct 17, 2019
                                  May 10, 2023
                                  This thread was updated on May 10, 2023
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                                  Resolved

                                  tropicana juice - inside seal broken

                                  Address: North Goa, Goa, 403002

                                  I bought a tropicana 1ltr 100% juice in panjim goa, and the seal inside the pack is broken. The cap is sealed properly. After returning the juice back to the store i saw 2 more tropicana packs to have the same issue. I was forced to buy it because the store wouldn't take it back anymore and claimed that this is how all the juices are.

                                  I find it hard to believe that. What do you have to say about this?...
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                                  24 other people found this review helpful
                                  24 found this helpful
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