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PepsiCo India Complaints & Reviews

3.1
Updated: Sep 23, 2026
Complaints 959
Resolved
576
Unresolved
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PepsiCo India reviews & complaints page 18

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M
Monu Bhatia
May 28, 2020
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Address: Bhogpur ,jalandhar,punjab.14420q

My pepsico fridge not working from last 5 days.i many time call on toll free bt still busy.plzz check it early.tks
PepsiCo India customer support has been notified about the posted complaint.
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    R
    rptspt
    from Bhiwadi, Rajasthan
    May 13, 2020
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    Address: VPO = Maseet, Tehsil- Tijara, Dist- Alwar, Rajasthan, Pin code- 301707

    Good morning
    I want only one refrigerator for my shop to cooling pepsi.
    Already i give a blank check to distributor but not response.
    Please provide as soon as possible
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      C
      Chaudhary Kuldeepsingh
      May 9, 2020
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      Address: Bharatpur (rajasthan)

      Sir/mam,
      I can't reach costumer care no
      He say its number is invalid...
      Actually sir I want mountain dew distributership
      So what can I do for it .
      My e-mail address -- [protected]@gmail.com
      Contact no --- [protected]
      May 09, 2020
      Updated by Chaudhary Kuldeepsingh
      I want dealership of mountain dew
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        D
        Daljeet Singh Virdi
        May 2, 2020
        Resolved
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        Resolved

        Address: Gurugram

        We bought the tropicana slice and when we poured the juice into the glass, we found some black unknown thing in the juice. We are really scared and thankful to god to save us. Attaching the pictures of the bottle and the issue. I have lost trust on all packed juices and eatables now.
        A strong action needs to be takes on pepsi co for such a careless attitude on quality.
        Aug 8, 2021
        Complaint marked as Resolved 
        PepsiCo India customer support has been notified about the posted complaint.
        Verified Support
        May 04, 2020
        PepsiCo India Customer Care's response
        Hi Daljeet Singh Virdi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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          N
          Naifish dauva
          Apr 28, 2020
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          I purchased 20 packet of lays (10 orange and 10 green). The price of orange lays was 18₹ with manufacturing date of 12th march whereas 10 green packet price was 10₹ and the manufacturing date was 17th march. So y the price of same product varies? Whereas 10₹ product is giving more gram lays
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            P
            Pramod1711
            Apr 28, 2020
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            Address: Jahangirabad Buland shahr

            Dear sir

            I am a small shop keeper in jahangirabad city district - bulandshahr. Todayi bought one pack of 2ltr bottle (9 bottle) from your dealer. They are selling it @ 680/-
            But the rate is -650/- i ask to your dealer why are charging extra amount then he say company increase rate.

            Kindly tell me that company increasing rate in lock down?

            Mob-[protected]
            PepsiCo India customer support has been notified about the posted complaint.
            Verified Support
            Apr 29, 2020
            PepsiCo India Customer Care's response
            Hi Pramod1711, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
            May 01, 2020
            Updated by Pramod1711
            Dear Sir

            when your team will connect with me?
            May 19, 2020
            Updated by Pramod1711
            Dear Sir

            20th day gone but here is no solution of my compliant.
            Please do the needful ..
            No one is connected with person yet
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              A
              Anujravi
              Apr 4, 2020
              Resolved
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              Resolved

              Address: Anujay Pratap Singh, Level-1, Unit 142, Sector 48, Building, Sohna Road JMD Megapolis

              This is a complain about "kurkure herapheri hungama" product. (During corona pandemic
              Lockdown)
              I purchased it recently 3 to 4 times. Every time, i found the the date of manufacture was erased. After much searching, it was found that the product was expired. Please stop selling these bunch of kurkure which is very harmful for public.

              Retailing point:
              Landmark: just next to oyo 48412 (Hotel sangam) sai road, baddi, himachal pradesh
              Pin code: 173205
              May 15, 2020
              Complaint marked as Resolved 
              PepsiCo India customer support has been notified about the posted complaint.
              Verified Support
              Apr 06, 2020
              PepsiCo India Customer Care's response
              Hi Anujravi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
              Apr 06, 2020
              Updated by Anujravi
              Kindly provide correct mail id
              It is showing incorrect,
              (consumer.[protected]@pepsico.com)
              Verified Support
              Apr 14, 2020
              PepsiCo India Customer Care's response
              Hi Anujravi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                V
                Viswanathan13
                from Powai, Maharashtra
                Mar 27, 2020
                Resolved
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                Resolved

                Address: 3/312, Subramanian Nagar 7th Street moovarasampet Madipakkam Chennai, Chennai, Tamil Nadu, 600091

                Hello, i am viswanathan from chennai, i just found a black colored stone inside a kurkure pack that i bought yesterday and it was not safe to consume it. This is is not fair from the manufacturer and this is really unacceptable from a big brand like you, and i request you to take some strong action and please send a team for quality check on it.
                Batch no. Hb260220

                Thanking you,
                Apr 30, 2020
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                Mar 30, 2020
                PepsiCo India Customer Care's response
                Hi Viswanathan13, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                  L
                  lambarohit64
                  Mar 24, 2020
                  Resolved
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                  Resolved

                  Address: D mart Yari Road, 400061

                  I bought 5 tropicana juices the paper seal of 3 packed which i used are broken... Rest 2 are with me. Actual price is 110 they are selling it @58
                  So the inner paper seal is broken and food is not safe.
                  Please take a action and send a team for quality check
                  That’s why they are selling it cheap now i want you to do a quality test of i need to file a complaint against that.. Please make sure they are not playing with people life.
                  Apr 28, 2020
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 26, 2020
                  PepsiCo India Customer Care's response
                  Hi lambarohit64, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                  Verified Support
                  Mar 27, 2020
                  PepsiCo India Customer Care's response
                  Hi lambarohit64, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                    K
                    Kaushik Dev
                    Mar 8, 2020
                    Resolved
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                    Resolved

                    Address: C/o- Akhil Uttama Bhaban:Giribala School Main Road(govt.),Near- Nabagram Yuba Sangha Club , Kolkata-700152, Kolkata, West Bengal, 700152

                    Hello pepsico,

                    I am the owner of trinath bhander a sole trader near garia station, kolkata area. Despite of trading with your company for last 10 years for chips and other wafers but still not received any rack for chips, whereas i store chips from small to large size priced rs 50. My recent distributor name is jmr associated, address:-basdroni, 100, basdroni park, fla;24 pargonas (South), contact number: +91 [protected]. The salesman name is srikanta. The distributor just denied the fact and they didn't wanted to do anything about the chips rack.

                    So it will be my humble request please accept my proposal and please grant me a large size chips rack for storing the chips and enhance the visibility then i will be highly obeliged. Thanking you

                    Yours sincerely
                    Mr. Dipak dev
                    +91 [protected]
                    M/s trinath bhander
                    Nabagram, garia station
                    Landmark - nabagram yuba sangha club
                    P. O - panchpota, ps.- sonarpur,
                    Kolkata - 700152
                    24 pargonas south
                    West bengal,
                    Apr 9, 2020
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 09, 2020
                    PepsiCo India Customer Care's response
                    Hi Kaushik Dev, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                    I have gotten a huge chunk of kurkure extruded product it's not the kurkure itself but it's byproduct I guess and the product is rancid and doesn't taste good .it's batch no is N1 140220 and mfd is 14 Feb 20
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                      S
                      Suresh894
                      Feb 19, 2020
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                      Address: New Delhi, Delhi, 110005

                      Hi pepsico

                      I suresh gupta running confectionery shop in delhi from last 25 years also old pepsi product trader, using pepsico refrigerator from last 15 years but from last 2 years refrigerator not working properly, again and again i registered the complaint regarding my issue, service man reached within 4-7 days & carry out some service but colling not reached upto the mark. From last 1 year i already registered around 12 complaints. Due to delay & obsolete refrigerator my sales influence.
                      As we know summer is on the way, cold drink beverages demand further increased day by day so it's kind request please exchange old with new double door fridge as early as possible

                      Thanks & regard
                      Suresh gupta
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 20, 2020
                      PepsiCo India Customer Care's response
                      Hi Suresh894, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                      Feb 21, 2020
                      Updated by Suresh894
                      I try to send the required contact details on mention mail ID but mentioned mail:- [protected]@Pepsico.com.. is not reached & error occur. So its kind request to please send me Alternative Email/Contact Details
                      Feb 21, 2020
                      Updated by Suresh894
                      For Your Reference also attached Mail Screenshot

                      I try to send the required contact details on mention mail ID but mentioned mail:- [protected]@Pepsico.com.. is not reached & error occur. So its kind request to please send me Alternative Email/Contact Details
                      My shop no fridge and I want pespei fridge
                      Batch number 5281a14a20 slice contained other factors in it's juice ...in the bottle there is a unknown peace of weast raw partical is there in the juice slice if you neglect we post in Facebook
                      Nagudaada Çhändù's reply, Mar 2, 2020
                      9008613023 my contact number
                      My wife going purchase lays local shop but I m check we found expiry she in pregnant please take seriously this complaint my address A17Z DDA flats JAHANGIR Puri Delhi 33
                      Phone no[protected]
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                        S
                        Swaraj Barua
                        Feb 12, 2020
                        Resolved
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                        Resolved

                        Address: Gate no.2 North Bengal Medical College ,PO Sushrutanagar Distt Darjeeling, West Bengal 734101, Darjeeling, West Bengal, 734101

                        This is to inform you that i t k barua, ex defence personal, one of the old retailer of your esteemed company running business under the name cremary, gate no.2 north bengal medical college, po sushrutanagar distt darjeeling, west bengal 734101. My association with pepsi is for last 25 years and i started my business with support from pepsi service manager mr. Ashok mari

                        But sorry to state that people have changed & despite several reminders and running pillar to post, i 75 year old man was not provided fridge by pepsi distributor for last 8 months.

                        With no fridge there was no way to stock pepsi products directly loosing business and even after several requests.

                        Atlast i was given a fridge which is not in service condition (Not working).

                        I will request pepsi service manager to look into the complaints and save me from further harassment and loss in business.

                        Many thanks
                        T k barua
                        Mar 14, 2020
                        Complaint marked as Resolved 
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 12, 2020
                        PepsiCo India Customer Care's response
                        Hi Swaraj Barua, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                        Verified Support
                        Feb 12, 2020
                        PepsiCo India Customer Care's response
                        Hi Swaraj Barua, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                        I want to get Pepsi visit cooler for my shop .I am in chengalpattu. How I get?
                        Who is the distributor for chengalpattu.
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                          A
                          Aishwarya Lodh
                          Feb 8, 2020
                          Resolved
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                          Resolved

                          Address: Advisor Chowmuhani, West Tripura, Tripura, 799001

                          I bought a pack o[censored]ncle chips spicy treat. Upon returning home i opened it and saw it was bland (Not usual). So i tried one, then i realized there was not a tinch of spice present in the pack as well as the chips. There was only one seasoning and that's salt, no other type of spice.
                          And this pack if chips belonged from a new batch from my locality shop.
                          Mar 22, 2020
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 10, 2020
                          PepsiCo India Customer Care's response
                          Hi Aishwarya Lodh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Verified Support
                          Feb 20, 2020
                          PepsiCo India Customer Care's response
                          Hi Aishwarya Lodh, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                          I have something urgent information regarding water plus and I need to talk to the owner of water plus. It is a humble request kindly contact me as soon as possible. I tried to contact but I didn't receive any response. Contact me on. [protected].
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                            S
                            Jan 31, 2020
                            Resolved
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                            Resolved

                            Address: 796/1 Block A Lake Town Near Gopal ji Mandir, Kolkata, West Bengal, 700089

                            This is to inform you that i vishwanath shaw one of the old retailer of your esteemed company running business under the name gopal stores of 796/1 lake town block a kolkata-700089, i have not been received the incentive amount nearly amount 24500/- since january 2019. As per the distributior and company sales person there is no such satisfactory response received yet. You are requested to kindly look into the matter and provide me best possible resolution at earliest.
                            Regards vishwanath shaw., mail id - [protected]@gmail.com, mobile number [protected]
                            Mar 5, 2020
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 03, 2020
                            PepsiCo India Customer Care's response
                            Hi Vishwanath Shaw, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                            I was eating magic masala lays in which I found green coloured chips . It is such a shame that I find rotten chips in a brand of PepsiCo.
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                              P
                              Pash0202
                              Jan 5, 2020
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              I bought chips and while eating i realized some things else got in my mouth. While checking i realised something mixed with chips. Since then i started feeling pukish and disgusting. I have kept the left over along with the bill.
                              It is very shocking and i feel i have been feeding my family with such toxicated and n tbup to the mark products. I want to go to the proper channel and get the food product tested.
                              If it is not eatable then i want this brand to be banned.
                              We can't let the companies loot us on cost of our health
                              Feb 6, 2020
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 06, 2020
                              PepsiCo India Customer Care's response
                              Hi Pash0202, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                                S
                                Shambit Seth
                                from Bhubaneshwar, Odisha
                                Dec 11, 2019
                                Resolved
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                                Resolved

                                Address: Sector-6, Sundargarh, Odisha, 769002

                                Today, I bought 3 packets o[censored]ncle chips of 20rs each having thought of the good taste of potato chips but rather I got rotten potato chips inside the packets.How could you pack these rotten chips inside the packests just tobmake money out of it? I'm really disappointed with this quality of food.This may happen with anyone so I request you to look after this.
                                Jan 18, 2020
                                Complaint marked as Resolved 
                                PepsiCo India customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 12, 2019
                                PepsiCo India Customer Care's response
                                Hi Shambit Seth, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                Verified Support
                                Dec 17, 2019
                                PepsiCo India Customer Care's response
                                Hi Shambit Seth, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                Mujhe Quaker oats change karke deo jaldi wapis karke deo
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                                  G
                                  gaurav shangari
                                  from Mumbai, Maharashtra
                                  Dec 6, 2019
                                  Resolved
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                                  Resolved

                                  Address: C-79 west patel nagar, new delhi, New Delhi, Delhi, 110008

                                  Dear sir
                                  This is to inform you, i am the owner of sai guru restaurant located in patel nagar, new delhi. I am running this restaurant from 10 years and i am using only pepsi brand since from so long, we already raised ticket in oct 6 regarding same reason but no action can be taken by any one now we again found one more bottle under new stock with same problem. You have to visit our resturant then we provide you more detail about this. We bought some stock of pepsi from local supplier of pepsi. When we served some bottle to our restaurant customer. They found more than one bottle have some kind of dirt inside. Then we checked all bottle than we also found one sealed bottle and that bottle have dirt inside. That customer shouting on us very badly. So please look into this matter very seriously and take some action other wise i appeal this matter to consumer court. This is second time we got same problem. Please visit out resturant other i have to quit your brand.

                                  Name sai guru dhaba patel nagar
                                  Prop sanjeev kumar
                                  Adrs c-79 west patel nagar ground floor
                                  Mobile no. [protected]
                                  +1 videos
                                  Jan 9, 2020
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 09, 2019
                                  PepsiCo India Customer Care's response
                                  HI Gaurav shangari, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                                  Please sir jaipur se bs TRADERS ke ce jitendar sing ko chang karo ji ye drivero lo paresan karta h bol ta h ki tumare ko ghar bhej duga
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                                    J
                                    Jituthakur12
                                    from Mumbai, Maharashtra
                                    Nov 29, 2019
                                    Resolved
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                                    Resolved

                                    Address: Near Bishal industry, canal avenue wd no.16 bargarh, ODISHA, Bargarh, Kosala, 768028

                                    I brought a packet of kurkure of rs20 in the market. Because of the offer given by kurkure that if rs20 cashback in paytm but when i tried to redeemed it. It was not completed and mentioned that the code was already used. Which i didnot use. So kindly check the fault and try to give me the cashback amount in my paytm account. And also u can check my paytm account that i have not redeemed that code.
                                    Jan 12, 2020
                                    Complaint marked as Resolved 
                                    PepsiCo India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 02, 2019
                                    PepsiCo India Customer Care's response
                                    Hi Jituthakur12, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                    Verified Support
                                    Dec 11, 2019
                                    PepsiCo India Customer Care's response
                                    Hi Jituthakur12, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                    I brought a 10rs kurkure packet because of the offer given by the kurkure and I redeemed it and i got the message that 10rs are added to my paytm account but when I open Paytm I didn't get any money of kurkure cash back.So kindly check the fault and try to give me the cashback amount in my paytm account.
                                    Hello there,
                                    Today I purchased a packet of kurkure masala munch. I saw the offer that is paytm cash back. But when I entered code they saying EITHER OFFER INACTIVE OR EXPIRED. This is second time. Day before yesterday was also same situation that I had now.
                                    I want penalty from kurkure (PepsiCo)
                                    Date of incident 16/1/2020
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                                      P
                                      Prithviraj Paul
                                      from Baghdogra, West Bengal
                                      Nov 21, 2019
                                      Resolved
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                                      Resolved

                                      Address: Near Shaktigarh Math, Jadavpur, Kolkata-32., Kolkata, West Bengal

                                      I was sold a expired pepsi beverage but after returning the product the shopkeeper didn't accept it.
                                      On asking him to complain to his Dealer, he says he can't and I should do whatever I can.
                                      Further being a local shp he didn't even give me a bill for the above product.
                                      But I do have a photo copy of the above Product.
                                      And the day I bought this product was 21/11/2019.
                                      Jan 4, 2020
                                      Complaint marked as Resolved 
                                      PepsiCo India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 25, 2019
                                      PepsiCo India Customer Care's response
                                      Hi Prithviraj Paul, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                      Verified Support
                                      Dec 04, 2019
                                      PepsiCo India Customer Care's response
                                      Hi Prithviraj Paul, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                      I bought 20 rupees uncle chips packet, got bad qaulity chips which couldnt be eating.
                                      It look unhealthy and unhygienic production for the good, it is not acceptable manufacturing such items, what if the person in taking the product gets disease.
                                      Batch no.- DF27101905
                                      MFD.- 27 OCT 19 01:46
                                      I bought a packet of Kurkure and got two pieces of stone in it. I have those pieces with me itself. Thank god i didn't eat it otherwise it would have created a lot of problem for me. I emailed them but i didn't get a proper response from their side.
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                                        M
                                        Mannmohit Singh
                                        from New Delhi, Delhi
                                        Nov 20, 2019
                                        Resolved
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                                        Address: WZ 17 A Mukhram Park,Ext, TIlak Nagar, New Delhi, Delhi, 110018

                                        While eating lays, I was about to swallow a big stone. this is really unacceptable from a big brand like you. Do you seriously check your product. The stone was really big and if some kid would have eaten that, imagine what would have happened. Worst experience ever. Now I realized this after eating half of the packet and now it's really disgusting.
                                        Escalate this matter.
                                        Batch No- N3270919
                                        Barcode[protected]
                                        My Name - Manmohit Singh
                                        Contact - 91-[protected]
                                        Dec 22, 2019
                                        Complaint marked as Resolved 
                                        PepsiCo India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 21, 2019
                                        PepsiCo India Customer Care's response
                                        Hi Mannmohit Singh, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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