PepsiCo India Complaints & Reviews

I own a super market named SRI RANGA COST PRICE SHOP in trichy, tamilnadu. As you are aware of the fact that Pepsi is one of the leading brand people come asking for in a super market. But lately because of the political climate and the people sentiments of tamilnadu people has made the the leading cola brands like coke a cola and yourself to shed up to 80% of the market in our state. After that it was a huge task to reinstate the brand and develop the same.

I wonder if it is the inefficiency of the distributors you appoint or the inefficiency of the pepsi co itself the distributors are been changed once in three months (most of time no distributors), i have no issues on that unless i get the stock regularly. Its common in business that some of the products will not sell as expected and that has to be returned to the supplier (General Rule). But in trichy we are not getting stock regularly and when we track the distributor and place an order the product we get will be the product that expires the same month and eventually the product will expire in a week or two.

The return policy of Pepsico will be like that of a choor bazar - pirated VCD vendor - goods once sold cannot be taken back. The distributor who signs the dealership thinks that he is a separate company that does not deal with the pepsi co and has his own stock return policy ie never take return and he approves that pepsico never take return. If that is so please give it in writing or reply in this same mail that pepsi co does not have a return policy or will never take return.

Yesterday i receive stocks that expire on 02/10/2019. How do you expect us to sell all the products in 20 days. The sales officer behaves like a local tobacco vendor who sells beedi and provides a bill like one with no GST, the will be like a quotation. I use to wonder why pepsi co had a down fall since 2015 and i thought it was unfair that the TN politics has taken toll on cola companies. Now i feel it is well deserved defeat for pepsi co.

I have a return product worth Rs. 712 which is lying with me for over 6 months and have been calling ever changing distributors for the return of the products, tell me a solution for this

Dear Team,

My employee id G16667. I recived 1st part of my pf balance but 2nd part not received.i talk to your for 10c claim form

what is you process of 2nd widthrwal of pf and what is TAT of this process

so i requested to you please short out my query ASAP.

regard'
Pardeep kumar
Prmanent add. #306/1 chuuna batthi shyam colony nera bhadrkali mandir kurukshetra
Pincode:136118
Haryana
Mob.[protected]

Respected sir,
Myself ramchandra. D. Gaundalkar. This complaint is regarding the stock that your distributor (Tejasvi enterprises, old good shed road, belgaum, karnataka) is still not fulfilling. We have already given order of 2 crates of lehar soda, 10 days before. And i had called your sales representative from belgaum (Mr basavaraj) so many times they are just giving excuses. This is the second time we are sending you the complaint. This thing has happened 2 - 3 times, and the distance from our house and the distributor is less then 1 km. And the duty of distributor is to deliver the stock, from so many days we are bringing the crates from the distributor by our vehicle. Please do the needful asap or convey this order to another distributor.

Your sales representative,
Mr basavaraj, his contact number [protected]
Tejasvi enterprises, old good shed road, belgaum, karnataka

Myself,
Ramchandra gaundalkar
[protected]@gmail.com
[protected], [protected]
Residential ph:[protected]

I have recently bought a tropicana 100 orange - 1 litre from the more store near my home. The taste of the product was so bitter just as if rotten orange is used for production. Kindly take back the pack.

I am a regular consumer of tropicana since an year. I have never experienced such a bad taste ever before. The product is still there with me. I request for a replacement for the same.

This has reference to the ongoing paytm promo code scheme on kurkure
Packets.

On 8th of november, i had bought a packet of kurkure and the upon redeeming the paytm code mentioned inside the packet "dmwhk3jv94aec" was showing as an invalid code.

This is a serious breach of trust from pepsico/paytm and consumers. I would definitely not be buying any pepsico product anymore.

Disappointed.

Neha parashar
[protected]@gmail.com
[protected]

Respected Sir,
Myself Ramchandra . D .Gaundalkar . This complaint is in regards with the stock that the distributor ( tejasvi enterprises, old good shed road, belgaum, karnataka ) is not fulfilling . hence we have already given order of two crates of lehar soda, 2 days before . and i had called them many times they are just giving excuses . This thing has happened 2 - 3 times, and the distance from our house and the distributor is less then 1 km . The duty of distributor is to deliver the stock, from so many days we are bringing the crates from the distributor by our vehicle . please do the needful asap or convey this order to another distributor . my contact number is [protected].

CC to venkat rajan
Sales Manager at Pepsico
Bengaluru Area, India

Someone seems to have found a way to tamper with pepsi without breaking the seal provided. Taste of the product felt suspicious on many occasions. The seal of bottle cap opens along with the cap without any effort making it vulnerable to adulteration i request you to check the product being sold in/near our region.

Hope that the size of the complaint does not matter

As a loyal consumer i would like to inform you that the quality o[censored]ncle chips is very poor as they are not capable of eating.
I was assured the goods would be fresh but they were spoiled. I am enclosing a photo as well as the delivery receipt.
I would like you to look into this matter, and either refund my purchase, or send out another supply.
This will also spoil the goodwill of your company...

Dear Sir /Mam,
We are facing a regular promblem in your pepsi fridge, and now it's not working since last 2 months we are continuously contacting with your service man and awareing him with our problems but he is not giving any positive reaction. We are having a huge stoge o[censored]r pepsi product which will soon get expire if fridge not get reapred,
Sir with due respect please take some urgent call on this or take your products ( fridge + cold drinks) back so we can contact with oher brand.

Thank you

My name is harish chandra, location chand cinema ludhiana. My mobile no. Is [protected].
We are purchasing the pepsi product since 1996. Now again second time complaint in your product in glass slice 200 ml bottle, looking bottle under just like a fly. So pls suggest me how can do sale your product. Thanks

Regards
Harish chandra
Chand cinema
Ludhiana

Pfa

This is to bring in your kind attention that i purchased a packet o[censored]ncle chips today. (20 rs. Packet, green one)
Pictures are attached herewith.
I could not even help myself from sending it across to you so that necessary action be taken asap. And sharing it with other regulatory bodies.
What i found was literally shocking. I could not believe my eyes at. First found the taste of the chips quite odd and i had the feeling of chewing something rubbery/chewing gum.
After 3-4 chips, what i found was that a green substance was there on 1 chip. Its looking kind of rubber. I can not find the word what is it in actual.
It's too hard to imagine for me its a pepsico brand. I think the first-ever thing like this happened in life. Matter of shame. Such quality standards. I do not even know how dangerous could it have been to eat that particular piece. I still have that complete packet with me for you to get it checked out in case you need the same.
Sorry to say but its a disgrace. This is not done. I am still struggling to find an apt word for the case. Should i use rotten, infected, substandard, expired, bad? What should i use, its the worst case!
I am also attaching the relevant details in the images below.

Please do the needful asap and keep me posted.

Hi team,

This complaint is in regards with the stock which the distributor is not fullfilling.
Hence we have already given order 10 days earlier to our seasonal business and they are not even responding to our calls. Hence request you to please do the needful asap.

I have tried myltiple times to contact on the mentioned toll free number but bad luck.

Regards,
Dinesh kumar
[protected]

Hai this is shivanshu sahu from kanpur uttar pradesh store name chnchal store distributor jo invoice hme jo invoice create karta hai usme stock pe jo bhi scheme milta hai usk amount kyo bill pe charge kiya jata hai aur jab sale executive se pucho to wo kahta hai ki amount isme club hokar ata hai waghera waghera maine currently stock mangwaya hai jisme maine 2 tray pepsi ka order diya tha jisme unhone ek tray pe 2 bottle bisleri water ki bottle scheme me bolo thi jiski pic mai attached kar rha hu but us bill me scheme ka bhi ammount add hai plz chaeak

Dear sir
This is to inform you, i am the owner of sai guru restaurant located in patel nagar, new delhi. I am running this restaurant from 10 years and i am using only pepsi brand since from so long, we bought some stock of pepsi from local supplier of pepsi. When we served some bottle to our restaurant customer. They found more than one bottle have some kind of dirt inside. Then we checked all bottle than we also found one sealed bottle and that bottle have dirt inside. That customer shouting on us very badly. And all bill of that customer also bear by me. This is second time that we found some dirt in pepsi bottle. I informed all situation to the local supplier he said please make complaint to pepsi company. So please look into this matter very seriously and take some action other wise i appeal this matter to consumer court and please
You compensate the loss that i bear under this matter.

Name sai guru dhaba patel nagar
Prop sanjeev kumar
Adrs c-79 west patel nagar ground floor
Mobile no. [protected]

Dear sir
This is to inform you, i am the owner of sai guru restaurant located in patel nagar, new delhi. I am running this restaurant from 10 years and i am using only pepsi brand since from so long, we bought some stock of pepsi from local supplier of pepsi. When we served some bottle to our restaurant customer. They found more than one bottle have some kind of dirt inside. Then we checked all bottle than we also found one sealed bottle and that bottle have dirt inside. That customer shouting on us very badly. And all bill of that customer also bear by me. This is second time that we found some dirt in pepsi bottle. I informed all situation to the local supplier he said please make complaint to pepsi company. So please look into this matter very seriously and take some action other wise i appeal this matter to consumer court and please
You compensate the loss that i bear under this matter.

Name sai guru dhaba patel nagar
Prop sanjeev kumar
Adrs c-79 west patel nagar ground floor
Mobile no. [protected]

Hello team,
Today i've got a packet o[censored]ncle chips & i m very dissapointed to get that there were many chips which was not good most of all was like that & secondly the chips in the packet were so less.. Most of the times it happens.. R we paying only for the air in the packets? So,
I request the entire team to look out this matter & take action..
Thankyou

Pepsi k sale men humare shop visit k liye aye unhe meri mom ko bola agr ap humse pepsi kharidoge to apko dec mei fridge de denge jo fridge apka use repair kar denge jo bhi issue hoga jab bhi saman chahiye hoto call kr dena us din k bad ph kiya fridge repair k liye 1 week se jayda ho gya ph krte kal aaunga aj off par hu meeting me hu ph nhi pic krte uske daily ph kr rhe jo payment liya usse kam samn de kar gye ph pic nhi ph pic k bol rhe hai agreement hota hai ye bate pehle kyu nhi btai agreement hota hai pehle btana chahiya tha pehle jhooth bol kr saman bech diya koi rsponce nhi customer care se koi responce nhi aa rha ye unke cont no hai-[protected]/[protected] mr sharma

Dear sir
Sadly this is to inform you, i am an owner of sarnath cafe restaurant located in sarnath varanasi (Tourist place). I am running this restaurant since from 20 years and i am using only pepsi bran since from so long, and your company has provided pepsi refrigerator. It is not working since from 6 months after service hardly it works for 10 days in a month again same issue comes. The pepsi dealers do not care and neglects after being complained so many times. Neither the sales man he never come to see since from 20 yrs.
This refrigirator has become old and rusted, so kindly provide new refrigirator, i am using only pepsi bran. So kindly pay attention for same. As i am in tourist place and selling your bran. Kindly pay attention anc provide us a new refrigerator asap.
Otherwise i have to keep another bran.

Thanks!! Yours faithfully
Sukhdev singh saini
Owner of sarnath cafe
Please find attatchment three pics 1. Refrigerator2. Model no 3. Sarnath cafe restaurant

Shopkeeper in my area is collecting extra 5/- than mrp for slice drink. I am a regular customer but this was surprising that he is looting people with extra 5/- on every produxt which is kept in freezer. All the company when showing add say that customer should not pay more than mrp although they are kept in freezers as cooling charges are included in the mrp. Infact most of the shops do take extra in my area, just imagine this level of fraud and we residential people are suffering from this.
Please do visit as a normal customer and dine or warn them ahead that is my utter request. Its complete fraud, really it has become hell to buy cold drinks. Really ashamed and hoping to take action as soon as possible.
Shop name - tirupati mini mini market, rasta peth, pune.
Address - 351, rasta peth, opp to sunder lodge, near kem hospital, rasta peth.

The shop keeper in anna nagar chennai, main area only,. They are collecting more than mrp price. He collected 17 rupees for 15.. And he was saying that company itself raised money and something else when i asked for the why price hike. This is not fair that in main area only collecting more than mrp. Please look in to it orelse your company name will get damaged for these kind of things.