PepsiCo India Complaints & Reviews

I am the owner of a retail shop and a consumer of your product since the past 10 years.

The shop is registered by the name of "Bhat Telecommunication", Khanyar, Jammu and Kashmir.

The problem is that the distributor of our area has failed to provide me with the cooler till the present time.
My shop is located at the best possible location of our area and right over the main road and opposite to girls higher secondary school.
The same distributor on the other side has provided with the cooler(fridge) to other shopkeepers only by taking a certain amount of money from them.
Even their shops are not at such a good location as that of mine.

Kindly look into the matter

Mr aijaz
[protected]
Bhat Telecommunication
Khanyar, Srinagar
Jammu and Kashmir

Respected sir, I have opened a sweet and eatery shop in Palwal, Haryana. I have contacted several distributors for fridge required for my shop. But none has given me a proper reply. I am opening a shop on good scale and i will be requiring a big stock of Pepsi beverages and fridge will also be required for the same. Therefore, I request you to please consider my complaint and send your executive to see our shop and send a fridge asap.

Thanks

Respected Sir,
I want to draw Ur kind attention that In our Society 1 shopkeeper is Charging 5 Rupees extra for 1.25 litre of Pepsi but the Print Rate on Bottle is ₹60.But He is Charging 65 instead of 60.So it's Humble request from my side that Please take action Regarding this Issue.It will be Ur most Kindness.

Thanks & Regards
NIKHLESH RANA.
Address:- Dr. Chaudhary Lane, Near Shamshan Gaht.Kailash Vidya Dham Ashram, Chinore Bantalab Jammu.
Shop Name:- Ankush Provisional Store.
Shop Holder:- Gyan Chand.

I bought the package in May and recently opened it.I found unusual fungal stuff inside the package.The package was manufactured in April, 2019.When i poured the juice, out if the carton, unusual black content was present inside it after which i poured the whole deink out of the box.After which there was black sticky content inside the pack.I have attached photos along.

I am v. Rajendran and i am doing cooldrinks sales business. I invest around 25 to 30 k rupees per month for this business. I am in this business for 25 years. Cooling power is totally lose. Please arrange a technician or replace this fridge with a good one. I requested many times for the service, but the technician visited and not fixed the problem. This happened one and half month ago and still we didnt get this problem solved.

Dear sir/madam
I m ramandeep singh from jammu, i have a canteen in army and i need some product from pepsi like cold drinks, juice etc. I had contact with mr... Mob.[protected]pepsi distributor jai bravges chowadi near grand plaza resort on 27-5-19 he ensure me will deliver product on next day, but still i have not recievd any product and also not responding my call, please look into my issue asap...

Regards
Ramandeep singh
Ph.[protected]

Dear sir/mam,

I have a slice of 200 and 300 grams of blades in the bottle and i have not even opened the bottle,
I have been compliant since 1 week but i can not find any answer from pepsi company.
The one whom i had sold this bottle, is threatening me with police and media.
I am a shopkeeper and i do not have to go through the cops with the police and the media. If anything happens to me, then pepsi will be responsible for it.
Please see attach files.

Regards
Ajay gupta
C-80, old tez market, aali vihar, new delhi-110076
[protected], [protected]

Sir,
Myself devendra kumar live in village chakeri district sawai madhopur rajasthan i sold a miranda bottle 750ml when i use this product, taste of this is not good and i realising this is expired product. When i complaint to shop owner and request to change
Shop owner is refused to change this product,
So i complained that kindly dismissed the dealership of miranda pepsico of this area due to selling of expire product and play with the health of public

I have a sweet shope at ranivada rajsthan having picode 343030. I have an issue with replacement of expired lot of mountain dew soft drink.
The distributor of ranivada was changed and new distributor is rejecting to replace the expired lot of mountain dew i want to replace the expired lot with new one also it is not possible to make a call on tallfree no. Please help me to do this in a better way.

I am the owner of the jail cafe situationed at gomti nagar lucknow. I am the regular customer of your company . My complain is for the DISTRIBUTOR of your beverages in gomtinagar lucknow is that I have been complaining about the replacement of my pepsi refrigerator from past 6 months bt your DISTRIBUTOR is not replacing my refrigerator nor reverting about the situation neither it can be exchange or not.

I purchased 20rs uncle chips (Green) from a store in laxminagar, delhi.

I opened my packet and found chips are of no taste. No salt no masala. Only plain potato chips. This happened twice.

This is my favourite flavour since childhood but if company is degrading its quality and flavours, as consumers i wont buy from next time and would surely inform my friends and family.

Thanks
Pranjal tibrewal
[protected]@gmail.com

This is not a product quality complain... But a complain regarding lack of availability of the product. Cheetos masala balls are really had to find in india especially in jaipur (Rajasthan). Also no one was aware if the company was going to stop producing that product. So as a request i want you to please check the availability of this delicious snack.

Thank you.

Dear sir,
I am extremely very disappointed about distribution/distributor of beverages!!
As an international product, i don't want to come bad name because of few nonsense people. I respect company.
My shop located at mysore, dattagalli, karnataka 'sri krishna stationery'.
Please find the below problems i am facing!!
Firstly, not getting in time;
Secondly, i am not been replaced with expired drink/bottle /tetra pack!!?
I was working with md, at mumbai office, please give priority to take action asap, i am very seriously looking for resolving my problem., it's been happening quiet some time!!
Tropicana – please your service becoming worst, please send your executive.
Kindly acknowledged receipt.
Regards
[protected]

Dear sir/mam,
I am owning a shop in ali miyan colony, dist raebareli. I want to inform you that i have ordered a 2 and 1 l dew pack few days back which they supply us in 4-5 days. Now, i have ordered tropicana juice apple flavour tetra pack on 4th of this month but the order is still pending. As far as the behaviour of your staff is concerned, mr. Sadiq has come to my shop for taking orders and supplies. But his behaviour is pathetic. I have called him nearly 3-4 times a day for many days, but he is not picking the call nor replying back. Instead the driver izhar receiving the call and ordering him to do the supply.
These peoples have supplied me expired sting and pepsi few months back when their agency was going to be closed. Now, no taking back.
Not a single person have come here to take orders in the past 20 days. They often complain that you have to call us by 10am else you will not receive the products on that day.

Dear sir/mam, please have a look at this situation.

Sir please refer my complaint no [protected] and assets no dl1200749
Last two days your daily comes but he is denied for make serviceable due to his instructions received from mr sharma your head manager. Please take necessary action on priority otherwise i will faced to pepasi and your head area manager mr sharma in court. I was purchased your items and your your head area manager refused to make serviceable my pepasi freeze. Please take necessary action on priority and intimate to me also

Sir please refer my complaint no dl1200749. Last two days your machine daily comes but he is denied for make serviceable due to his instructions received from mr sharma your head manager. Please take necessary action on priority otherwise i will faced to pepasi and your head area manager mr sharma in court. I was purchased your items and your your head area manager refused to make serviceable my pepasi freeze. Please take necessary action on priority and intimate to me also

We are having a supermarket in nagapattinam, tamilnadu and we have been dealing pepsico products for the past one year. There were no proper franchisee/ distributor for nagapatinam town region and the order was taken by pepsi co sales rep itself and the supply was provided by them. The stock supplied was 30 to 45 days old since the shelf life is three months only the product got expired. During the near expiry we informed the sales rep regarding the same. But he told that they would replace the same by peak season of april. More over there was no cooler supplied by pepsi co and hence we were using others cooler to serve the product. So we was wait with nearly a period of three months. The we communicate with the sales officer nagapattinam and he informed us that pepsico dont have any expiry return policy. It was horrible to came to know that there is no expiry return policy with multinational company. Even a local suppliers have a return policy and the pepsi co persons are literally bluffing to sell his product with us. We expect a near remedy for the compliant please.

I’m very disappointed with your product “slice” which i purchased from a shop near katra railway station, jammu & kashmir on 10 feb 2019. I bought two bottles of 350 ml slice costing rs. 20 each and the packaging date of both bottles was 03 jan 2019, 14:25 having batch no. B: 5337g03a19. When we sipped first bottle, we felt some kind of different taste not similar to that taste of slice. We thought it was our misconception but when we shook the second bottle we saw some foreign particles and dead insects like objects floating in bottle. The image of that bottle is attached here as proof.

It makes a big question mark on quality of your product and gives the cheated feeling to me as consumer. I believe that it happened with full batch of this product and who will be responsible for any risk caused to consumers.

Looking for positive response from you in this regard otherwise i have to go to consumer court with evidence to resolve the same.

We had a refrigerator provided by pepsi co. It was taken back by the company by assuring that new machine will be provided soon. We have not received it yet. All the required documents and cheques were submitted. We have been asked to submit the documents twice in 4 years and still we are waiting for the refrigerator. Cheques had been already cleared and cashed in favour of pepsi distributor, but still nothing. Our business has suffered a lot because of above. No one is co operating. Complaint already filed with the customer helpline, all details have been provided along with the cheque numbers, dealer details, etc but not resolved yet.

Store name : cream n cones (Dhingra provison store)
Name: chandra prakash dhingra
Contact : [protected]

Dealer name : varun beverages
Agent : ravi

We had a visi cooler provided by pepsi co. It was taken back by the company by assuring that new machine will be provided soon. We have not received it yet. And they are not supplying goods to us. Our business has suffered a lot because of above. No one is co operating. Complaint already filed with the customer helpline, but not resolved after 3 months.