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PepsiCo India Complaints & Reviews

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Updated: Sep 23, 2026
Complaints 959
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PepsiCo India reviews & complaints page 3

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I
isohel
from Solapur South, Maharashtra
Nov 12, 2023
Nov 15, 2023
This thread was updated on Nov 15, 2023
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Address: Mandrup, south solapur, Solapur, Maharashtra, India

Dear sir/madam,
We are retail saler of Pepsi products. We are sailing pepsi glass bottles from long time but now we stopped sailing glass products. But wholesaler is not taking resuable glass bottles back.
I have maid complaint regarding same few months back but still issue is not resolved.
Please take this complent seriously and do the needful.
Sep 24, 2026
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2023
PepsiCo India Customer Care's response
Hi @isohel, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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    H
    Hardik mer 16
    Oct 7, 2023
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    Hii,
    I drunk sting the day before yesterday
    ( only one bottle worth ₹20.)
    And now i got cold and cough because of
    your product
    Now i will never recommend to anybody to
    drink this poising drink. I got 2 days off
    from office because of you.&
    Suggestion cum warning A: Don't play
    with people's health
    Jay Hind 🙏🏼
    PepsiCo India customer support has been notified about the posted complaint.
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      H
      Harshit9917
      from Bareilly, Uttar Pradesh
      Sep 30, 2023
      Resolved
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      Resolved

      I found a dead spider in the packet of lays chips
      Sep 24, 2026
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2023
      PepsiCo India Customer Care's response
      Hi @Harshit9917, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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        S
        Söhag
        Sep 17, 2023
        Resolved
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        I just bought a kurkure pack of 5 rs.in which I should get 18gm.but it is having less quantity in weight.
        I have the pack intact.after touching the pack I understood that it has very less quantity.i[censored] have anything to say then mail me at "[protected]@gmail.com"
        Fooling customers is not cool
        Planning to go to court
        Sep 24, 2026
        Complaint marked as Resolved 
        PepsiCo India customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2023
        PepsiCo India Customer Care's response
        Hi @Söhag, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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          N
          Sep 15, 2023
          Resolved
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          Resolved

          I bought 5 Rs. Lays West Indies Hot n Sweet chilli and found small amount of chips and only air inside. Kindly resolve the issue.
          Sep 24, 2026
          Complaint marked as Resolved 
          PepsiCo India customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2023
          PepsiCo India Customer Care's response
          Hi, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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            K
            Karthikkummara
            Aug 21, 2023
            Resolved
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            I bought a Lays American style cream & onion flavour.And I found that the packet is empty but it is filled with air and unopened. Still even now I didn't opened it.They cheated me. Please give compensation for that. I hope and I request you to solve this issue as soon as possible.
            Sep 24, 2026
            Complaint marked as Resolved 
            PepsiCo India customer support has been notified about the posted complaint.
            Verified Support
            Aug 28, 2023
            PepsiCo India Customer Care's response
            Hi Karthikkummara, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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              Karthikkummara
              Aug 21, 2023
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              Website: WWW.pepsicoindia.co.in

              I bought a Lays American style cream & onion flavour.And I found that the packet is empty but it is filled with air and unopened. Still even now I didn't opened it. I hope and I request you to solve this issue as soon as possible.
              Sep 24, 2026
              Complaint marked as Resolved 
              PepsiCo India customer support has been notified about the posted complaint.
              Verified Support
              Aug 28, 2023
              PepsiCo India Customer Care's response
              Hi Karthikkummara, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                V
                Vaibrko
                from Una, Gujarat
                Aug 13, 2023
                Resolved
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                On 13th August we order a cold drink on doon eating point Rajput sabha while drinking we found rust and no fizz in the drink while complaining the waiter said we cant say anything it comes from the company Batch no is BHP946B06623
                Sep 24, 2026
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                Aug 14, 2023
                PepsiCo India Customer Care's response
                Hi @Vaibrko, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                  B
                  Bhuwan1978
                  from Jaipur, Rajasthan
                  Jul 8, 2023
                  Resolved
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                  Address: Shop 3 Balaji Market Mahapura, Mahapura bus stand. Jaipur. Rajasthan

                  We are a retailer from Mahapura Jaipur we have been associated with Pepsi for last 3 years with 100%exclusivity to the brand. We recently had a issue of expiry stock which we reported to our local TSM Mr Shiv Kumar, surprisingly he refused to exchange the same giving us excuse that the goods were not purchased under his tenure (he has recently been transferred to our area) we are feeling quite cheated and helpless for no fault of our. Please help us.
                  Sep 24, 2026
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 10, 2023
                  PepsiCo India Customer Care's response
                  Hi @Bhuwan1978, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                    Resolved
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                    Resolved

                    I am writing to express my disappointment and frustration regarding a recent purchase of Tropicana juice from your company. Unfortunately, the Tropicana Tetra Pack I received was missing its cap, which has left me dissatisfied with the product.
                    On july 4th 2023, purchased a Tropicana Tetra Pack from a local grocery store. Upon opening the package, I discovered that the cap, which is essential for maintaining the freshness and preventing spillage, was completely absent. This has caused inconvenience and raised concerns about the quality control processes in place at PepsiCo.

                    I have been a loyal customer of PepsiCo and its affiliated brands for several years, and I have always had a positive experience with your products. However, this recent incident has left me disappointed and questioning the reliability of your products.

                    I believe that quality control is a crucial aspect of any reputable company, and I expected better from PepsiCo. The missing cap has compromised the integrity of the product and raises questions about the safety and hygiene of the contents. It is essential that such issues are addressed promptly to maintain customer satisfaction and trust in your brand.
                    I hope that PepsiCo takes this matter seriously and ensures that such incidents are not repeated. I look forward to a swift resolution and the restoration of my faith in your brand.

                    Thank you for your attention to this matter.
                    Sep 24, 2026
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 07, 2023
                    PepsiCo India Customer Care's response
                    Hi @[protected]@gmail.com, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                      S
                      sudhir chaurasia
                      from Delhi, Delhi
                      Jun 11, 2023
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                      Address: RAJU TEA AND PAAN GROUND G-95, MANISH GLOBAL MALL DWARKA SECTOR 22, NEW DELHI 110075

                      Hello sir myself Sudhir Chaurasia i am a storekeeper an i sell your pepsico product l a lots but i have facing issue since 2 months my refrigerator is not working and i complaint every week in every sections of yours technical and executive but they not giving me positive response they change my refrigerator 4 times but every time they give me faulty refrigerator because of that i have to bear execess loss in my bussiness if you are not capable to resolve my problem than tell me i n future i prefer to not sale your pepsico product. so kindly solve my problem otherwise contact me and tell me .
                      thanks

                      NEEDFULL STORE KEEPER OF PEPSICO
                      RAJU TEA AND PAAN
                      +[protected]
                      Sep 24, 2026
                      Complaint marked as Resolved 
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 13, 2023
                      PepsiCo India Customer Care's response
                      Hi @sudhir chaurasia, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
                      Verified Support
                      Jun 13, 2023
                      PepsiCo India Customer Care's response
                      Hi @sudhir chaurasia, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                        R
                        Rohan satihal
                        Jun 8, 2023
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                        Address: India

                        Please just put some chips in the packet it is totally filled with air quality.
                        Try to understand 50rs chips packet contains only 20 rs amount that much.
                        Before while behind some years those were the days the lays quality and quantity was perfect just try to improve the quantity as well.
                        How to buy the chips packet knowing there will be no quantity of chips in it.
                        Your brand might be replaced by another brand if chances taken.
                        Sep 24, 2026
                        Complaint marked as Resolved 
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 09, 2023
                        PepsiCo India Customer Care's response
                        Hi Rohan satihal, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                          K
                          Kumarrohan67
                          from Saharsa, Bihar
                          Jun 7, 2023
                          Resolved
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                          Resolved

                          Cooling charge of atleast 5 rupees above the MRP on cold drinks is charged in all the shops in my area .
                          Sep 24, 2026
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 12, 2023
                          PepsiCo India Customer Care's response
                          Hi @Kumarrohan67, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                            Tanmay428
                            from Mumbai, Maharashtra
                            Jun 3, 2023
                            Resolved
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                            Resolved

                            Address: Vlvg hostel, cama lane ghatkopar west, mumbai

                            While drinking slice i got a something in my mouth, it tasted very, i don't know what it is, but its definitely shouldn't be in that bottle, n for that i should be compensated
                            Sep 24, 2026
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 06, 2023
                            PepsiCo India Customer Care's response
                            Hi @Tanmay428, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                              Tej22
                              May 28, 2023
                              Resolved
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                              Resolved

                              I had bought a small slice bottle on May 22. When I took the first sip, I felt something in my mouth. When I checked I found paper like substance (not sure what exactly was that). Please have a look. Hopefully the Company will look into this.
                              Sep 24, 2026
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 06, 2023
                              PepsiCo India Customer Care's response
                              Hi @Tej22, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                                J
                                Jerrie_aj
                                May 24, 2023
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                                Address: Gurgaon Sector 62, Gurgaon, Delhi
                                Website: www.pepsicoindia.co.in

                                I bought 2 lays packets and other snacks from a shop near my office. One of the packets was empty and only had air and few broken pieces of chips inside. I'm completely disappointed that a packaging that said "20% More chips" had no chips at all. I would request pepsico to resolve this colossal issue that a lot of customers are facing. I bought 10rs worth of air.
                                Sep 24, 2026
                                Complaint marked as Resolved 
                                PepsiCo India customer support has been notified about the posted complaint.
                                Verified Support
                                May 29, 2023
                                PepsiCo India Customer Care's response
                                Hi @Jerrie_aj, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                                  Shivam@12344321
                                  from Delhi, Delhi
                                  May 23, 2023
                                  Resolved
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                                  Resolved

                                  Address: House no. 96 Block T, Mangol Puri New Delhi 110083

                                  Pepsi retailer fridge:
                                  Fridge is not cooling

                                  Mobile no. [protected]
                                  Sep 24, 2026
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 29, 2023
                                  PepsiCo India Customer Care's response
                                  Hi @[protected]@12344321, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                                    Nikita260791
                                    from Bengaluru, Karnataka
                                    May 20, 2023
                                    Resolved
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                                    Resolved

                                    I have been eating Kurkure since my childhood, but it has been over a year that Kurkure does not taste the same.
                                    I do not think I would be buying Kurkure again. Hope the company would fix the issue or Pepsico is taking some revenge from Kurkure.
                                    Please look into the issue
                                    Sep 24, 2026
                                    Complaint marked as Resolved 
                                    PepsiCo India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 14, 2023
                                    PepsiCo India Customer Care's response
                                    Hi @Nikita260791, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                                      Tanishq21
                                      May 10, 2023
                                      Resolved
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                                      Resolved

                                      It's not a complain about the product quality or anything just the availability of this product is the issue as I am in Delhi and in this capital region I still am not able to get a single packet of it
                                      Sep 24, 2026
                                      Complaint marked as Resolved 
                                      PepsiCo India customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 15, 2023
                                      PepsiCo India Customer Care's response
                                      Hi @Tanishq21, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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                                        crispy corner
                                        from Kulgam, Jammu and Kashmir
                                        May 2, 2023
                                        Resolved
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                                        Resolved

                                        Address: crispy corner mirbazar kulgam road

                                        Sales manager kulgam is distributing refrigerators among friends and those who are running small retail shops in villages.we are running a fastfood restaurant along with pepsi drinks on a 24 hour buzy road, we have been neglected for refrigerator last as well as this year too.we are asking them since 1 and 1/2 years, now we stopped to sell your product too.
                                        If we didn't get any response with 2-3 days, then we will contact any other company for their products.thankyou
                                        Sep 24, 2026
                                        Complaint marked as Resolved 
                                        PepsiCo India customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 04, 2023
                                        PepsiCo India Customer Care's response
                                        Hi @crispy corner, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
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