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PepsiCo India Complaints & Reviews

3.1
Updated: Sep 23, 2026
Complaints 959
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576
Unresolved
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PepsiCo India reviews & complaints page 30

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S
saikumar.renduchintala
from Hyderabad, Telangana
May 29, 2017
Resolved
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Address: Hyderabad, Andhra Pradesh
Website: www.bikanervala.com

As the cost of one water bottle is rs.20 where as the aquafina is manufacturing the product with higher cost (Rs.50). As the government approved that the bottles of water should be only rs.20. The below pictures are the evidence of selling water bottle at higher cost. The bill and the water bottle with batch number and cost printed. As i questioned the hotel management they made me compromise regarding this issue as the product has the same cost (Rs.50) so i couldn't question back. That was the reason i made a complaint
Jun 29, 2017
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
PepsiCo India Customer Care's response
Hi Saikumar Renduchintala, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Hii sir i am from four seasons ice cream palour meerut uttar Pradesh [protected] app ka distributor hai vo hamse wrong billing karta hai rate kuch r hota hai bill par leta kuch r hai sir hum us se khte hai to vo khta hai ki company Software ki problem hai sir please help me mera pass bill bi hai me app ko send kar rha hu company ko gali deta ha
Bought a packet o[censored]ncle Chips (30g, cost 10/-) but the packet only weighed 0.4 grams, and it may barely have 3-4 chips inside. The packet is still sealed,
Photo is attached below.
Refer my earlier complaint of not supply of freedge or booking amount of Rs.12500.in this reference pls note that I have got my amt .of rs.12500 back.thanks
But I have not got compensation for my money block for two months. Please arrange to give interest for this amount.i shall be more grateful
Company freese was given it was damge it of times is contated dealers is not rosponting plz change freeze phone [protected]
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    S
    sumer choudhary
    from Pune, Maharashtra
    May 24, 2017
    Resolved
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    Address: Pune, Maharashtra, 411014
    Website: consumer complaits

    Cooler not working i have a medical shop named as ram medico addres -shop no-8, prasun corner, ganpati chowk, viman nagar, pune -411014 maharashtra mob no-[protected]
    cooler gives bad smell like burning somethings inside
    and also cooler is not working well so plesae see to it soon as my cooler is not working im am not able to sell products customer are asking chiiled pepsies
    Jun 25, 2017
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    Verified Support
    May 25, 2017
    PepsiCo India Customer Care's response
    Hi Sumer choudhary, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
    Hello Team,

    This is to ingorm you that Sonce last 1 year i am vry upset with the fridge you guys providing as its consuming heavy light bill and no cooling..
    This time fridge is completely shut
    Kindly look in to ths
    Suraj chinese corner
    [protected]
    Matunga sindhi camp near sion hospital
    T71 r 60
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      A
      Alok Au
      from Varanasi, Uttar Pradesh
      May 24, 2017
      Resolved
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      Address: 212307

      सर, मैं 10 सालो से पेप्सी का माल बेच रहा हूँ, हर सिजन में लाख 2 लाख का माल ले लेता हूँ, हर बार हमारा माल विक्रेता मेरे रसीद और बजली के बील ले जाता है पर आज तक मुझे फ्रीज नहीं प्राप्त हुआ और न ही कोई अधिकारी मेरे पास आया।
      सर मैं कई साल से परेशान हूं पर मेरा माल विक्रेता सुनता ही नहीं यहां बहुत भष्टाचार है। हर बार माल लेने पर जो हमें कम्पनी की तरफ से इस्टरा पेप्सी मिलती है वो सब रख लेते हैं। यहां बहुत भष्टाचार है हम परेशान हैं।
      हमारा इलाका बबुरा लकटहाँ हैं जो करछना विधानसभा में हैं।
      नाम कृष्णाकांत यादव
      मोबाइल [protected]
      करछना, इलाहाबाद, उत्तर प्रदेश
      Jun 24, 2017
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      May 24, 2017
      Updated by Alok Au
      सर मेरी शिकायत पर कब तक कार्रवाई होगी। सर हम अपने माल विक्रेता के भष्टाचार से बहुत परेशान हैं।
      कृष्णाकांत यादव
      मोबाइल [protected]
      पिन कोड 212307
      Verified Support
      May 24, 2017
      PepsiCo India Customer Care's response
      Hi Alok, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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        S
        sasha1498
        from Mumbai, Maharashtra
        May 19, 2017
        Resolved
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        Address: Mumbai City, Maharashtra, 400080
        Website: Subway and pepsico india

        I purchased a mountain dew can from subway outlet in phoenix market city kurla and they charged 100₹ for the can whereas the same can is available at 25₹ they charged 4 times and even the can had fake mrp below ₹100 i request you to take some action against both the companies subway and pepsi. I would like you to get to the bottom of it.The pictures are attached below.
        Jul 2, 2017
        Complaint marked as Resolved 
        PepsiCo India customer support has been notified about the posted complaint.
        Verified Support
        May 22, 2017
        PepsiCo India Customer Care's response
        Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
        Verified Support
        May 31, 2017
        PepsiCo India Customer Care's response
        Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
        Hello Team,

        This is to ingorm you that Sonce last 1 year i am vry upset with the fridge you guys providing as its consuming heavy light bill and no cooling..
        This time fridge is completely shut
        Kindly look in to ths
        Suraj chinese corner
        [protected]
        Matunga sindhi camp near sion hospital
        T71 r 60
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          V
          vignesh kamaraj
          from Palackattumala, Kerala
          May 18, 2017
          Resolved
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          Resolved

          Address: 629702
          Website: www.pepsicoindia.co.in/Contacts.aspx

          Hi sir,

          I am running shop for past 3 years from the begining we are selling pepsico products, we had a smooth dealing with your company till last nov 2016, for the past 7 months the regional manager and distributer are making trobule with us. The reason they say is that we are keeping and selling milk packets along with pepsico products in the refrigirator (Cooler).

          I made transaction over 6 lakhs per year with pepsico, as of now i made 18 lakhs transaction from the begining till now they never gave any offers to us. Here one more thing i wanted to share is they are not giving proper bills they just giving us a hand written bill only, when i try to ask them they are using cuss words on us and now they are refusing to give product to us, regional manager name is shankar (Kanyakumari) p

          Details
          Kamaraj s p,
          No: 142
          Suba tea stall and hotel,
          Vattakottai junction,
          Variyoor post,
          Kanyakumari district,
          Pin 629702.

          Please consider my mail as a serious complain because not only my shop but all shops are facing same problem in vattakottai.

          Thank you,
          Jun 20, 2017
          Complaint marked as Resolved 
          PepsiCo India customer support has been notified about the posted complaint.
          May 18, 2017
          Updated by vignesh kamaraj
          Hi sir,

          I am running shop for past 3 years from the begining we are selling Pepsico products, we had a smooth dealing with your company till last Nov 2016, For the past 7 months the regional manager and Distributer are making trobule with us. The reason they say is that we are keeping and selling milk packets along with Pepsico products in the refrigirator (cooler).

          I made transaction over 6 lakhs per year with Pepsico, as of now I made 18 lakhs transaction from the begining till now they never gave any offers to us. Here one more thing I wanted to share is they are not giving proper bills they just giving us a hand written bill only, when I try to ask them they are using cuss words on us and now they are refusing to give product to us, Regional manager name is Shankar (kanyakumari)p

          Details
          Kamaraj S P,
          No: 142
          Suba Tea Stall and Hotel,
          Vattakottai Junction,
          Variyoor Post,
          Kanyakumari District,
          Pin 629702.
          Mobile Number : [protected] - Kamaraj S P
          : [protected] - Vignesh Kamaraj

          Please consider my mail as a serious complain because not only my shop but all shops are facing same problem in vattakottai.

          Thank you,
          Verified Support
          May 19, 2017
          PepsiCo India Customer Care's response
          Hi Vignesh kamaraj, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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            D
            discoverpk
            from Bardoli, Gujarat
            May 16, 2017
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            Address: 450001

            I have given Rs.12500 as booking amount to local distributor Khandwa mp with officer incharge deepak vishvakarma on March end. As booking amount for coldrink freegerr.
            But until today I have not got freedge or refund of amt 1200.
            Even I have not got satisfactory reply from responsible.

            Please look in to the matter.otherwise I have to take legal advice
            Neeraj jain [protected]
            PepsiCo India customer support has been notified about the posted complaint.
            May 16, 2017
            Updated by discoverpk
            No solution yet
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              U
              utpal_123
              from Kolkata, West Bengal
              May 9, 2017
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              Address: Jorhat, Assam

              To,

              The director

              Pepsico, india ltd.

              With due respect i beg to state that i have my own sweets corner named "biki sweets", nh-37, assam, jorhat. It is a renown business complex of jorhat which was established in 2003. We have a long term business relationship with your glorious company. Biki sweets proud to be deal with your world famous company. The distributor of your company gave us a cooler for display your company products. But the cooler get with trouble frequently. Though the officials came and repair the cooler the problem is not being solved.

              I have already put a complain on this matter before one week. But your company is not taking any steps regarding this matter.

              Your company is a big multinational company of world. It is our pleasure to be a part of your company and make a long term relationship with you. So i request you to take the matter seriously and take steps as soon as possible to run our business smoothly and also hold the business relationship.

              Utpal bhattacharyya

              [protected]
              PepsiCo India customer support has been notified about the posted complaint.
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                S
                Shyamrekha
                from Muzaffarpur, Bihar
                May 6, 2017
                Resolved
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                Resolved

                Address: Churu, Rajasthan, 331403

                Hello sir/madam

                I am shyam sunder bhati live in sardarshahar. My mobile no is [protected] i have a complaint for your distributor sh. Ajay kumar (Mobile no. [protected] from sardarshshar (Churu) raj.
                I have my own restaurant in sardarshshar in bikaner highway. I get a fridge from your distributer by name of shyam hotel. My pepsi fridge compressor fault. I inform to pepsi distributer mr. Ajay. He comes in my hotel and say that fridge compressor fault so i change your fridge. He took my pepsi fridge to dated 10.04.2017 and went from his office. After two days i call him he say new fridge not come from company. Mr. Ajay didnot get me fridge on last dated 06.05.2017 my sale is also quite dull. Pls get me fridge other wise i go to complaint in court
                Jun 11, 2017
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                May 09, 2017
                PepsiCo India Customer Care's response
                Hi Shyamrekha, thank you for sharing your details with us. However, our team has been repeatedly trying to get in touch with you. Your phone seems to be switched off. Could you please provide us with an alternate number to reach you at? Thank you for your patience.
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                  A
                  amit_modgil79
                  from Amritsar, Punjab
                  May 5, 2017
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                  Address: Amritsar, Punjab, 146105

                  I have bought Mountain Dew 600 Ml Pack from Amritsar Reliance Store Chheharta Branch. quality of product is not ok, bottle is sealed and insect are there. Reliance store not taking the responsibilty of this negligence. How could Pepsi and Reliance are playing with people health. Please look into this matter and help to stop these type of negligence. this is not in favour of nation
                  Bottle snap attached here in for ref.
                  Jun 8, 2017
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Verified Support
                  May 08, 2017
                  PepsiCo India Customer Care's response
                  Hi Amit Modgil, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                  Sir
                  My Name is metta anandarao i am one of the favorable retailer in PEPSI Drinks last 10 years
                  I am draw the cheque in fevour of your company last 3 years back for frize but not received till to day
                  when i met the dealer to ask to frize " He talk very roodly and misbehavior not responsible as dealer "
                  so please respond my message and solved my problem.
                  My Address is
                  METTA ANANDARAO
                  PEDDALAXMIPURAM (VILL)
                  CHAPARA (POST)
                  MELIYAPUTTI (MANDAL)
                  SRIKAKULAM (DIST)]
                  ANDHRAPRADESH (SATE) -532216
                  Contact Phone no:- [protected]
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                    R
                    Ranjit2017
                    from Patuli, West Bengal
                    Apr 30, 2017
                    Resolved
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                    Address: Nadia, West Bengal, 741506

                    This is to inform that today we found fake 7UP (PepsiCO) in our marketplace. The taste is totally different and the get up and the label are also differ from the original one. So we collected some of the samples and kept in our custody and decided to inform you so that you can that further steps. Now we expected an urgent steps from your end as it might be harmful to the health of our family and society peoples.

                    Also for your information, we are getting pressure from various source to suppress the issue. Please do the needful as soon as possible.
                    Jun 12, 2017
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
                    Verified Support
                    May 02, 2017
                    PepsiCo India Customer Care's response
                    Hi Ranjit, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                    Verified Support
                    May 10, 2017
                    PepsiCo India Customer Care's response
                    Hi Ranjit, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                      S
                      sachin pandit G
                      from Delhi, Delhi
                      Apr 26, 2017
                      Resolved
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                      Resolved

                      IAM a retailer in Delhi and my adress - PAWAN General Store A-28 Street no.-3 Jagatpuri Extension, Shahdara Delhi-110093.
                      Pepsi distributer of my area is very bad they are not give me pepsi products and pepsi display referigator and ask me extra money for it.
                      So iam very disturb.
                      Please take some quick action and help me.
                      Thanking you
                      Sachin Sharma
                      [protected]
                      Pawan General Store
                      A-28 Street no.-3
                      Jagatpuri Extension
                      Shahdara
                      Delhi-110093
                      May 27, 2017
                      Complaint marked as Resolved 
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 26, 2017
                      PepsiCo India Customer Care's response
                      Hi Sachin pandit G, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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                        S
                        SouRabh KatOch
                        from Delhi, Delhi
                        Apr 23, 2017
                        Resolved
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                        Address: 143001

                        Hi my name is Sourabh. I am from Amritsar Punjab. My father is running a shop in Amritsar. We had one old pepsi display fridge. And the condition of that fridge is disaster. When we apply for the pepsico fridge they give us an old fridge with the comitment that they dont have it right now as when they got new fridge they will change that. But from last 2 years no1 is taking action about that.
                        As there distributors came took there orders we told them to change this again they told next time and leave but there is no one who is looking for this issue. Alot of times we told to the area supervisors but no is there to change this am putting one picture of the fridge. Either change it or you can take your fridge back.
                        Jun 10, 2017
                        Complaint marked as Resolved 
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 24, 2017
                        PepsiCo India Customer Care's response
                        Hi Sourabh Katoch, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                        Verified Support
                        May 10, 2017
                        PepsiCo India Customer Care's response
                        Hi Sourabh Katoch, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                          K
                          kriti.gupta93
                          from Delhi, Delhi
                          Apr 21, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Chaurasiya pan corner below sector 18, metro station, Noida sells pepsi and many other cold drinks on a price higher than its MRP. I suppose this is illegal to do and company should tale strick action against such number of stores doing wrong practices. By not taking any strict action against them, this kind of practice is promoted and vendors will never stop exploting customers for no reason. Starting with one vendor can leave a great impact on this exploitation.
                          Kindly tale some action against this vendor who also quotes that "when company do not have any problem with us selling at any price then what can you do, we will sell at our price only and will increase according to our wish"
                          Thank you
                          PepsiCo India customer support has been notified about the posted complaint.
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                            Bhatt ji restaurant
                            from Aligarh, Uttar Pradesh
                            Apr 21, 2017
                            Resolved
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                            Resolved

                            Address: Nainital, Uttarakhand, 263139

                            Hi!!!

                            I'm rakesh bhatt. From bhatt ji's restaurant haldwani. I am requesting you please take it back my small fridge... I dont need your faithful service. I did very big mistake choose your company.. I am so sorry. But now i wana go some other brand.

                            Last 5 days back i have given order for soft drink. But nobody can response me.
                            Pathetic

                            I dont know how pepsi company have survive this typs of service.

                            And i am giving complaint around 4-5 tyms. But nobody have taking seriously.

                            Thanking you for your pathetic service

                            Regards
                            Rakesh bhatt
                            [protected]
                            May 25, 2017
                            Complaint marked as Resolved 
                            PepsiCo India customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 24, 2017
                            PepsiCo India Customer Care's response
                            Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                            Dealer dhanaram sharma have a shop in ramsar village.villagers complaint that he selling mountain dew product Moe than mrp.
                            I found fungus in a mountain dev bottle 200 ml on[protected] in pune maharastra I take a bottle from a small shop when I am drinking it found that the fungus is floating in the bottle. I return the bottle to shopkeeper.
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                              V
                              Vikaschowdhary
                              from Tral, Jammu and Kashmir
                              Apr 21, 2017
                              Resolved
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                              Resolved

                              Address: Jammu, Jammu and Kashmir, 180010
                              Website: [email protected]

                              On 18th april. Myself and one of my team mate stopped roadside and bought slice 2 bottles.
                              While opening the bottle. We found a 2 inch insect inside in both the bottles.
                              We stopped shopkeeper and told him not to open these 2 bottles.
                              We are carring 2 bottles and trying to find
                              Where is the problem and at which level.
                              We became vizilent and found this mistake. Otherwise we would have been hospitalized by that time.
                              Slice bottle no. [protected]
                              May 24, 2017
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 21, 2017
                              PepsiCo India Customer Care's response
                              Hi Vikaschowdhary, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                              May 20, 2017
                              Updated by Vikaschowdhary
                              Vikas chowdhary
                              [protected]
                              kunjwani byepass
                              Jammu Tawi 180001
                              India
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                                B
                                Bhatt ji restaurant
                                from Aligarh, Uttar Pradesh
                                Apr 19, 2017
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                                Address: Nainital, Uttarakhand, 263139

                                I need a big refrigerator. My complaint is short for you. But its not for me. Bcos in my restaurant Drinks part is totally down. Sale is almost 1/2. And my other competitors are also goes down to me. You are not understand my problems. Please you send someone from your company and he will be check in food and beverage ratio in my restaurant.

                                Pls do needful.
                                I'm am eagerly waiting for your response.

                                Thanx & regard's
                                Rakesh Bhatt
                                [protected]
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  M
                                  Manjunath PM
                                  from Bengaluru, Karnataka
                                  Apr 19, 2017
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                                  Address: Bangalore, Karnataka, 560007
                                  Website: www.pepsico.in

                                  Dear sir... It's manjunath from bangalore.. I purchased a 7up 330ml glass bottle from our army campus canteen.. While drinking i suddenly felt some strange in my mouth... Astonished seeing a big fly and i have sent the images also with my complaint... How strange to belieive on a branded drink with such a big health hazard in which a insect is found... I have sent an image of insect found inside bottle and one more image of 7up bottle with lot number with manufacturing date... Please take my matter seriously and take action on it... Thank you...
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    A
                                    Aaradhya Chauhan
                                    from Hyderabad, Telangana
                                    Apr 17, 2017
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                                    Address: 500081

                                    Sir,
                                    this is to make sure ground level vendor challenges, that too which we facing towards the pepsico distributor.
                                    we have opted for pepsico products above every other brand in hyderabad market.
                                    ours is a key account business which deals with entrepreneurs, startups, marketing nd business development people, we provide co working spaces and is a cultural, cummunity place.
                                    we recieved a small old pepsi refrigerator which was not in a state to [protected]@ any visible place, as the conditions of refrigerator is something like,
                                    1)noise pollution
                                    2)cooling
                                    3) power consumption
                                    4)over heating
                                    5)leakages
                                    i was looking forward to get a new refrigerator for the season from our distributors to give a little boost in product sales by increasing visibility and providing chilled beverages all the time to our guests.
                                    thankyou
                                    aaradhya chauhan
                                    PepsiCo India customer support has been notified about the posted complaint.
                                    My self Pawan Kumar shop name Pawan sweet shop pali I used pepsi cooler
                                    But cooler not cool item three days
                                    Please register my complaint please quick action
                                    My contact number [protected]
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                                      B
                                      Bhatt ji restaurant
                                      from Aligarh, Uttar Pradesh
                                      Apr 14, 2017
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                                      Address: Nainital, Uttarakhand, 263139

                                      Hi...

                                      I have already complaint about change to fridge... but nobody follow up my complaint. What can i say. Its too bad.

                                      I am not aware like that. I thought pespi company is good for customers. When i was buy small fridge that time distributor had promise me just u manage some time. But it's not good for customer's.

                                      But now I'm sending a massage for my all friends who have restaurant. And who is making plan flanning for restaurant...

                                      Thanxxx & bye.
                                      PepsiCo India customer support has been notified about the posted complaint.
                                      Dear sir/ mam

                                      My refrigerator no. HR 47460
                                      Serial number is [protected] and complete no. WOOU[protected]
                                      Setusfaction code is 1324414 complete Date is 11/4/2017

                                      Technician is not visit and when I call he used abuse language please sot out this complete
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                                        T
                                        Thambi nd
                                        from Pattukkottai, Tamil Nadu
                                        Apr 14, 2017
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                                        Address: 638052

                                        Dear sir /madam
                                        We are from tamilnadu erode district, we selling your PepsiCo products in our
                                        beakry at highways some your distributor given old refrigerator, now he wants that refrigerator
                                        Then how I sell your products,
                                        Kindly treat this matter very very urgent as early as possible,
                                        My mobile :[protected]
                                        Thanking you

                                        N.Deivasigamani.

                                        NR BEAKS
                                        PepsiCo India customer support has been notified about the posted complaint.
                                        Apr 14, 2017
                                        Updated by Thambi nd
                                        Dear sir /madam
                                        We are from tamilnadu erode district, we selling your PepsiCo products in our
                                        beakry at highways some your distributor given old freezer, now he wants that freezer
                                        Then how I sell your products,
                                        Kindly treat this matter very very urgent as early as possible,
                                        My mobile :[protected]
                                        Thanking you

                                        N.Deivasigamani.

                                        NR BEAKS
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