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PepsiCo India Complaints & Reviews

2.9
Updated: Jan 13, 2026
Complaints 957
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PepsiCo India reviews & complaints page 8

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R
Rishika Ramachandran A
Dec 12, 2021
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I brought Lays west indies packet from supermarket, Kerala, Kannurpin code : 670106. Today i Am very much disappointment with Lays quality and quantity. I had saw the production quality testing in discovery multinational channel about the reject the raw once or green potato slice or removing burned or golden brown from packing.
Lays had always known for its qualities and product taste. I have been consuming it from my childhood.

But packet which I bought was very disappointing for me I came across slices which were burnt and roasted brown. I'm attaching the photos of the burnt ones in this mail.

Would request you to please maintain your quality it doesn’t suit and international brand manufacturing such eateries.

This surely is going to my dustbin and will think once again before spending money on lays.
PepsiCo India customer support has been notified about the posted complaint.
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    Priya Patil Barhate
    Dec 1, 2021
    Resolved
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    Resolved

    Respected Sir / madam,
    I am a hotel owner n 4 years old customer of pepsico..my fridge had a major issue of compressor voice...it generate compresstion voice continuously for 2 to 3 minutes loudly n gets vibrated...lastly i kept it off...n after calling to my area salesman more than 10 times from last 1 month...no action taken by them...so plz can anyone do initiative in this regard...
    Hotel uv lite
    National Highway no 06
    Near godavri medical college
    Jalgaon khurd...425309
    Contact [protected]
    Jan 10, 2022
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    Verified Support
    Dec 02, 2021
    PepsiCo India Customer Care's response
    Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
    Verified Support
    Dec 09, 2021
    PepsiCo India Customer Care's response
    Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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      A
      ak.asif
      from Kanpur, Uttar Pradesh
      Nov 27, 2021
      Resolved
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      Resolved

      Address: 36 b Netaji nagar pac road kanpur

      From last 3 year pepsi executive just fooling me about giving vici cooler.. So i borrowed a vici cooler from one of my friend shop which was closed earlier.. And gave documents for transfer of vici cooler by my name to one of pepsi executive... That vici cooler start troubling on daily basic.. So i asked executive .. Wheather it is possible to get it exchanged.. Executive said yes.. But i believe executive was still fooling me.. Cuz I can see that new vici cooler are getting installed next to my shop.. But I didn't get any.. I m selling pepsi brand from last 6 years by cooling it in my home fridge. My fridge doest have enough capacity.. As the old useless vici cooler utilizing space in my shop, so I start utilizing it by storing biscuit in it..because of the carelessness of executive the old vici cooler get converted into almirah for biscuits..How would I grow if executive will do these kind of things. Waiting for some positive response.

      Unsatisted retailer
      Jan 11, 2022
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      Verified Support
      Dec 02, 2021
      PepsiCo India Customer Care's response
      Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
      Verified Support
      Dec 09, 2021
      PepsiCo India Customer Care's response
      Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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        J
        Jitender Singh Panwar
        from Muzaffarnagar, Uttar Pradesh
        Nov 25, 2021
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        Dear sir,
        Hope you are doing good.
        Sir I am having a confectionery shop and continuously buying your lays chips from your authorized distributor (Vardhman Traders, Opposite Jain Mandir, Muneem Colony, Muzaffarnagar, U.P.).
        Sir I have been continuously requesting to your sales manager Mr. Shalin Bhatnagar whose mobile numbers are [protected] and [protected]. It has been past near about 10 months but he is just making excuses and not replacing my some expiry chips.
        So it is humble request to you please arrange someone to replace these expiry chips. I shall be highly obliged to you.
        Waiting for your positive response.

        Thanks & Regards
        Jitender Singh
        M/s Shri Balaji Confectionery
        Shop-113, Kookra Road, Near Balaji Mandir,
        New Mandi, Muzaffarnagar, U.P.
        Mobile-[protected]
        PepsiCo India customer support has been notified about the posted complaint.
        Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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          S
          swapagrawal
          Nov 10, 2021
          Resolved
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          Resolved

          Address: Bhagat singh road Nanded

          Respected Sir/Ma'am
          Its to bring to your kind notice that the refrigerator provided to us has stopped working and its more than 10 days our issue is not resolved and all our purchases are stored as a stock and we are also facing potential loss of our customers and our diwali season also got affected due to it. No action is taken by area sales manager regarding this even after complaining him several times.
          I kindly request to either provide another refrigerator or quickly repair the same as soon as possible. Please resolve the matter at your earliest sir as its already more than 10-12 days.
          Thanking you in anticipation
          Shop name : Narayani provision Bhagat singh road Nanded.
          Dec 19, 2021
          Complaint marked as Resolved 
          PepsiCo India customer support has been notified about the posted complaint.
          Verified Support
          Nov 11, 2021
          PepsiCo India Customer Care's response
          Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
          Verified Support
          Nov 18, 2021
          PepsiCo India Customer Care's response
          Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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            V
            Vaibhav.
            Nov 5, 2021
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            Address: Near bus stand hindoli

            One of Miranda shop keeper is selling expiry date mirinda.
            And he is refusing to take it back .
            Shop name india lauge hindoli pincode 323023
            PepsiCo India customer support has been notified about the posted complaint.
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              M
              Maj P Kumar
              from Greater Noida, Uttar Pradesh
              Oct 14, 2021
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              Address: Greater Noida

              Lehar Soda being manufactured at Greater Noida plant is very weak & not good in taste.I purchase 5 bottles twice were found very weak soda.
              PepsiCo India customer support has been notified about the posted complaint.
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                D
                Dikshant agarwal
                Oct 13, 2021
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                Address: Piplada

                Ca ke dwara kidnep Or distubtur ke dwara lut kr paise lekr gya h jiski police sation me bhi complit ho gai h or mere pss recording h jisme pepsi ka ca mere pasie lekr gya h or uski dhamki jo muzhe de rha h recording h
                PepsiCo India customer support has been notified about the posted complaint.
                My cont no [protected]
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                  D
                  deep@1989
                  Oct 12, 2021
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                  Resolved

                  Now I am your new customer and i opened my shop last 6 (six) months ago.
                  I'm sorry. I am forced to complain that DEBNATH ENTERPRISE misled me and took more money with less goods. The next time I calculated, I informed him that there was a shortage of goods, but he said there was nothing left to do and he was misbehave with me. Where he gave 202 pieces of goods, he wrote 217 pieces and took 217 pieces of money. Now 15 pieces of goods. I did not receive 15 pieces of goods, so who will return my money to me.
                  Dec 25, 2021
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 06, 2021
                  PepsiCo India Customer Care's response
                  Hi [protected]@1989, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                  Verified Support
                  Nov 18, 2021
                  PepsiCo India Customer Care's response
                  Hi [protected]@1989, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                    S
                    shahid Kadri
                    Oct 12, 2021
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                    1. There becomes only 3 times recharge on Airtel no. By code on packet code .
                    2.why this is only 3 times only
                    3. I changed my sim service to Airtel for recharge
                    4 .I switched to pepsico brand from other brand for saving my recharge money for net
                    5. So my complain is this there become bold letters msg that recharge only 3 times per user .
                    PepsiCo India customer support has been notified about the posted complaint.
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                      A
                      Ahsan46
                      from Hyderabad, Telangana
                      Oct 10, 2021
                      Resolved
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                      Address: Telengana state, vikarabad town, anantagiri hills road , saad petrol pump
                      Website: Pepsico.com

                      Hi sir this is sameer akram I'm from telengana state, vikarabad town I have a cafe and I used to purchase lays every week and I have asked the salesman so many time about lays stand but they r not providing us please kindly help us thanking you
                      Sameer akram
                      Pincode no 501101
                      My contact no
                      [protected]
                      Dec 10, 2021
                      Complaint marked as Resolved 
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 06, 2021
                      PepsiCo India Customer Care's response
                      Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                      Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                        S
                        Sahil Varia
                        Oct 8, 2021
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                        Address: B-416 damji shamji corporate square next to kanara Bussiness park laxmi Nagar Ghatkopar East Mumbai 400075

                        Respected Sir/Madam
                        I am Sahil Varia. I had bought a Lay's Classic Slated 10 Rupees packet and the quantity in the packet was way much lesser than the mentioned quantity. I am attaching video proof of the packet and the quantity that was offered to me. Please look into this matter and compensate me for the same.

                        Regards
                        Sahil Varia.
                        PepsiCo India customer support has been notified about the posted complaint.
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                          G
                          GKVhyd
                          from Hyderabad, Telangana
                          Sep 26, 2021
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                          I recently bought a Tropicana juice with a cap seal, the inner seal is broken, felt disgusting!
                          PepsiCo India customer support has been notified about the posted complaint.
                          Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                            M
                            Mtaha
                            from Lucknow, Uttar Pradesh
                            Sep 25, 2021
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                            Dear Sir/ma'am,
                            I'm very disheartened to inform you that I bought 6 packs o[censored]ncle chips @₹10 out of which I got 4 packs alright and fine but the other two have very very less chips and its weight is approximately 5g. One of the packs were opened by me mistakenly but the other one is intact in its true condition.
                            As a sincere consumer I thought it might help the company and the community.

                            Thanks and regards
                            PepsiCo India customer support has been notified about the posted complaint.
                            Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                            Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                              Vjy9098
                              Sep 23, 2021
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                              Sir I would like to return Pepsi fridge plss tell me what amount I will get from distributor side . Plss explain me return policy and issuing policy too
                              PepsiCo India customer support has been notified about the posted complaint.
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                                D
                                Durgendra kumar sharma
                                from ALIGARH, Uttar Pradesh
                                Sep 20, 2021
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                                Regarding complaint worm present in pepsi bottle

                                Address: PEPSICO INDIA LTD GURUGRAM, HARYANA

                                I purchased a bottle of pepsi recently and as soon as I took a sip I found something unexpected in it and then I saw there were several worms in it. This is really disheartening and a serious matter of health issue. Such a huge company serving liquid foods is never expected to be such careless and negligent. There can be no excuse for this negligence and it shall attract a penalty which is really unimaginable to measure. I have the photo...
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                                A
                                As2745348
                                from Mumbai, Maharashtra
                                Sep 16, 2021
                                Resolved
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                                Resolved

                                Address: IN front of hanuman vatika garden, delhi bypass road, amer, jaipur ,rajasthan, 302028

                                I want to tell you that i am a retailer of general store named ankit colddrinks. i have an issue with salesman of my area of pepsico india. I buy so many item of your brands like chips, colddrinks etc. sales assured me before selling me chips stock of lays that if some of my stock remains unsold or get expire he will replace it buy new date products but now after telling so many times he did not replaced my dead stock of chips. so please solve this issue. salesman name is mohan
                                Oct 30, 2021
                                Complaint marked as Resolved 
                                PepsiCo India customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 21, 2021
                                PepsiCo India Customer Care's response
                                Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                Verified Support
                                Sep 28, 2021
                                PepsiCo India Customer Care's response
                                Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                  Gaurav Pol
                                  Sep 13, 2021
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                                  Dear pepsico, I am a loyal consumer of your company. I like Doritos. But now a days I have noticed that all the nachos are crushed and not in proper conditions despite of full of Gas and sealed pack. So this is my complaint. Kindly do the needful.

                                  Gaurav Pol
                                  [protected]
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    Universal12e
                                    Sep 8, 2021
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                                    Respected staff
                                    It might give you a shock but i have to put my views about so called pepsi.. I run a departmental store and the so called pepsi group were never familiar to me. I give my full support to coco cola and at my store very soon pepsi will not be avaliable. Its so cheap that the pepsi group took visi cooler from my store and sold it to some other. Such a rediculous thing. I give 0 stars to pespi and will never work with a company like this.. Morever the pepsi men working here from my area dont even have manners to talk to a store keeper... pepsi may loose market very soon. Thanks to staff of pepsi
                                    PepsiCo India customer support has been notified about the posted complaint.
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                                      A
                                      Aziz F
                                      Sep 7, 2021
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                                      Address: Upparpally attapure pillor no 177

                                      Fridge not working
                                      PepsiCo India customer support has been notified about the posted complaint.
                                      Hi Aziz, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                      Hi Aziz, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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