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PepsiCo India Complaints & Reviews

pepsicoindia.co.in
2.9
Updated: Dec 2, 2024
Complaints 954
Resolved
518
Unresolved
436
Good! PepsiCo India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that PepsiCo India step up their efforts to fully resolve all complaints 👍
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PepsiCo India reviews & complaints page 8

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J
Jitender Singh Panwar
from Muzaffarnagar, Uttar Pradesh
Nov 25, 2021
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Dear sir,
Hope you are doing good.
Sir I am having a confectionery shop and continuously buying your lays chips from your authorized distributor (Vardhman Traders, Opposite Jain Mandir, Muneem Colony, Muzaffarnagar, U.P.).
Sir I have been continuously requesting to your sales manager Mr. Shalin Bhatnagar whose mobile numbers are [protected] and [protected]. It has been past near about 10 months but he is just making excuses and not replacing my some expiry chips.
So it is humble request to you please arrange someone to replace these expiry chips. I shall be highly obliged to you.
Waiting for your positive response.

Thanks & Regards
Jitender Singh
M/s Shri Balaji Confectionery
Shop-113, Kookra Road, Near Balaji Mandir,
New Mandi, Muzaffarnagar, U.P.
Mobile-[protected]
PepsiCo India customer support has been notified about the posted complaint.
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Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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    S
    swapagrawal
    Nov 10, 2021
    Resolved
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    Resolved

    Address: Bhagat singh road Nanded

    Respected Sir/Ma'am
    Its to bring to your kind notice that the refrigerator provided to us has stopped working and its more than 10 days our issue is not resolved and all our purchases are stored as a stock and we are also facing potential loss of our customers and our diwali season also got affected due to it. No action is taken by area sales manager regarding this even after complaining him several times.
    I kindly request to either provide another refrigerator or quickly repair the same as soon as possible. Please resolve the matter at your earliest sir as its already more than 10-12 days.
    Thanking you in anticipation
    Shop name : Narayani provision Bhagat singh road Nanded.
    Dec 19, 2021
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    Verified Support
    Nov 11, 2021
    PepsiCo India Customer Care's response     Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
    Verified Support
    Nov 18, 2021
    PepsiCo India Customer Care's response     Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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      V
      Vaibhav.
      Nov 5, 2021
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      Address: Near bus stand hindoli

      One of Miranda shop keeper is selling expiry date mirinda.
      And he is refusing to take it back .
      Shop name india lauge hindoli pincode 323023
      PepsiCo India customer support has been notified about the posted complaint.
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        M
        Maj P Kumar
        from Greater Noida, Uttar Pradesh
        Oct 14, 2021
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        Address: Greater Noida

        Lehar Soda being manufactured at Greater Noida plant is very weak & not good in taste.I purchase 5 bottles twice were found very weak soda.
        PepsiCo India customer support has been notified about the posted complaint.
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          D
          Dikshant agarwal
          Oct 13, 2021
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          Address: Piplada

          Ca ke dwara kidnep Or distubtur ke dwara lut kr paise lekr gya h jiski police sation me bhi complit ho gai h or mere pss recording h jisme pepsi ka ca mere pasie lekr gya h or uski dhamki jo muzhe de rha h recording h
          PepsiCo India customer support has been notified about the posted complaint.
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          My cont no [protected]
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            D
            deep@1989
            Oct 12, 2021
            Resolved
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            Resolved

            Now I am your new customer and i opened my shop last 6 (six) months ago.
            I'm sorry. I am forced to complain that DEBNATH ENTERPRISE misled me and took more money with less goods. The next time I calculated, I informed him that there was a shortage of goods, but he said there was nothing left to do and he was misbehave with me. Where he gave 202 pieces of goods, he wrote 217 pieces and took 217 pieces of money. Now 15 pieces of goods. I did not receive 15 pieces of goods, so who will return my money to me.
            Dec 25, 2021
            Complaint marked as Resolved 
            PepsiCo India customer support has been notified about the posted complaint.
            Verified Support
            Nov 06, 2021
            PepsiCo India Customer Care's response             Hi [protected]@1989, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
            Verified Support
            Nov 18, 2021
            PepsiCo India Customer Care's response             Hi [protected]@1989, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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              S
              shahid Kadri
              Oct 12, 2021
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              1. There becomes only 3 times recharge on Airtel no. By code on packet code .
              2.why this is only 3 times only
              3. I changed my sim service to Airtel for recharge
              4 .I switched to pepsico brand from other brand for saving my recharge money for net
              5. So my complain is this there become bold letters msg that recharge only 3 times per user .
              PepsiCo India customer support has been notified about the posted complaint.
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                A
                Ahsan46
                from Hyderabad, Telangana
                Oct 10, 2021
                Resolved
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                Resolved

                Address: Telengana state, vikarabad town, anantagiri hills road , saad petrol pump
                Website: Pepsico.com

                Hi sir this is sameer akram I'm from telengana state, vikarabad town I have a cafe and I used to purchase lays every week and I have asked the salesman so many time about lays stand but they r not providing us please kindly help us thanking you
                Sameer akram
                Pincode no 501101
                My contact no
                [protected]
                +1 photos
                Dec 10, 2021
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                Nov 06, 2021
                PepsiCo India Customer Care's response                 Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
                View replies
                Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                  S
                  Sahil Varia
                  Oct 8, 2021
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                  Address: B-416 damji shamji corporate square next to kanara Bussiness park laxmi Nagar Ghatkopar East Mumbai 400075

                  Respected Sir/Madam
                  I am Sahil Varia. I had bought a Lay's Classic Slated 10 Rupees packet and the quantity in the packet was way much lesser than the mentioned quantity. I am attaching video proof of the packet and the quantity that was offered to me. Please look into this matter and compensate me for the same.

                  Regards
                  Sahil Varia.
                  +4 photos
                  PepsiCo India customer support has been notified about the posted complaint.
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                    G
                    GKVhyd
                    from Hyderabad, Telangana
                    Sep 26, 2021
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                    I recently bought a Tropicana juice with a cap seal, the inner seal is broken, felt disgusting!
                    PepsiCo India customer support has been notified about the posted complaint.
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                    Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                    Reply
                    Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                    Reply
                    Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                      M
                      Mtaha
                      from Lucknow, Uttar Pradesh
                      Sep 25, 2021
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                      Dear Sir/ma'am,
                      I'm very disheartened to inform you that I bought 6 packs o[censored]ncle chips @₹10 out of which I got 4 packs alright and fine but the other two have very very less chips and its weight is approximately 5g. One of the packs were opened by me mistakenly but the other one is intact in its true condition.
                      As a sincere consumer I thought it might help the company and the community.

                      Thanks and regards
                      PepsiCo India customer support has been notified about the posted complaint.
                      View replies
                      Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                      Reply
                      Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                        V
                        Vjy9098
                        Sep 23, 2021
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                        Sir I would like to return Pepsi fridge plss tell me what amount I will get from distributor side . Plss explain me return policy and issuing policy too
                        PepsiCo India customer support has been notified about the posted complaint.
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                          D
                          Durgendra kumar sharma
                          from ALIGARH, Uttar Pradesh
                          Sep 20, 2021
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                          Regarding complaint worm present in pepsi bottle

                          Address: PEPSICO INDIA LTD GURUGRAM, HARYANA

                          I purchased a bottle of pepsi recently and as soon as I took a sip I found something unexpected in it and then I saw there were several worms in it. This is really disheartening and a serious matter of health issue. Such a huge company serving liquid foods is never expected to be such careless and negligent. There can be no excuse for this negligence and it shall attract a penalty which is really unimaginable to measure. I have the photo...
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                          A
                          As2745348
                          from Mumbai, Maharashtra
                          Sep 16, 2021
                          Resolved
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                          Resolved

                          Address: IN front of hanuman vatika garden, delhi bypass road, amer, jaipur ,rajasthan, 302028

                          I want to tell you that i am a retailer of general store named ankit colddrinks. i have an issue with salesman of my area of pepsico india. I buy so many item of your brands like chips, colddrinks etc. sales assured me before selling me chips stock of lays that if some of my stock remains unsold or get expire he will replace it buy new date products but now after telling so many times he did not replaced my dead stock of chips. so please solve this issue. salesman name is mohan
                          Oct 30, 2021
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 21, 2021
                          PepsiCo India Customer Care's response                           Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                          Verified Support
                          Sep 28, 2021
                          PepsiCo India Customer Care's response                           Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                            G
                            Gaurav Pol
                            Sep 13, 2021
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                            Dear pepsico, I am a loyal consumer of your company. I like Doritos. But now a days I have noticed that all the nachos are crushed and not in proper conditions despite of full of Gas and sealed pack. So this is my complaint. Kindly do the needful.

                            Gaurav Pol
                            [protected]
                            +1 photos
                            PepsiCo India customer support has been notified about the posted complaint.
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                              U
                              Universal12e
                              Sep 8, 2021
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                              Respected staff
                              It might give you a shock but i have to put my views about so called pepsi.. I run a departmental store and the so called pepsi group were never familiar to me. I give my full support to coco cola and at my store very soon pepsi will not be avaliable. Its so cheap that the pepsi group took visi cooler from my store and sold it to some other. Such a rediculous thing. I give 0 stars to pespi and will never work with a company like this.. Morever the pepsi men working here from my area dont even have manners to talk to a store keeper... pepsi may loose market very soon. Thanks to staff of pepsi
                              PepsiCo India customer support has been notified about the posted complaint.
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                                A
                                Aziz F
                                Sep 7, 2021
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                                Address: Upparpally attapure pillor no 177

                                Fridge not working
                                PepsiCo India customer support has been notified about the posted complaint.
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                                Hi Aziz, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                                Hi Aziz, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                                  D
                                  Dkanz
                                  Sep 5, 2021
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                                  Price winning

                                  Address: (USA. Regional Office ) 700 Anderson Hill Road Purchase, NY 10577 USA Tel +1 (702) 436 3522

                                  Hi sir l received this message and l need to know if it is true or false

                                  Pepsi Drink & Bottling Company USA®
                                  (USA. Regional Office )
                                  700 Anderson Hill Road
                                  Purchase, NY 10577 USA
                                  Tel +[protected]

                                  Dear Prize Winner,

                                  Claim Proceeding.

                                  We acknowledge the receipt of your e-mail with the required information's, regarding your winning notification from...
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                                  S
                                  Sona777
                                  Sep 4, 2021
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                                  Address: E 5 pradhan marg ,moji colony, malviya nagar ,jaipur .302017

                                  Shopkeeper in my locality sell expired Pepsi though I asked if the product is recent still he gave expired product ..when I reach back to him he denied to refund instead said company sending expired product
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    V
                                    vikram lohan
                                    Sep 4, 2021
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                                    Dear sir
                                    mere Suresh kriyana store hi aur me pichle karib 30 year se isko chala raha hu ..me pepsi ka freeze use karta hu sir maine 23 june ko freeze kharab hone ki complain ki thi technicien aaya aur bina dekha hi ..bola ye change hoga maine kaha check to karo vo bola change hi hoga ..sir 23 june ke baad me 10-15 baar dealer se contact kar chuka hu...sara summer session bina sell ke nikal gaya sir...maine sara document complete karke diya jo Authorised distrubete ne mane the aur aaj date note karo sir...04 sept tak koi solution nahi hi ...sir company se vishwas uth gaya hi...itni honesty se sell karte hi aur company employe aisa karte hi...sandeep contact person ko itni baar boal diya but karte hi aa jye ga document gaya hi ...koi perfect solution nahi ..sir kindly note it ...
                                    Srn no. 17249
                                    suresh kriyana store
                                    vill-kabulpur khera -Assandh
                                    distt karnal- 132039
                                    mob - [protected]
                                    PepsiCo India customer support has been notified about the posted complaint.
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