Pepsico India — Regarding freeze problem

Address:

Jaipur, Rajasthan

Dear sir/mam,
We wish to inform you that we(Arawali textiles pvt ltd) have
Been using your company(Pepsico india ) products for last 10-15 years for our customer and personnel also.Since our purchasing is good your supplier ( khandelwal brothers), om prakash khandelwal mob.No.[protected]) offered us a scheme (In which if we purchased a big quantity then they install a pepsi company freeze on our store).We purchased the same quantity and they installed a small freeze at our store.But after installation they are not providing good services to us.Our freeze has not been working for last 20-25 days.After so many complaints and phone calls your pepsico company representative(Mr.Shyam mob.No.[protected]) came to us 5 days before and told us that we have to change the motor.Still motor has not been replaced and we are bound to do alternative arrangements for cooling water and soft drinks for our customers and your stock is dump in our godown since we have to purchase cold drinks from outside shops.We are very disappointed with the type of services providing by such a reputed company.Kindly sort out this matter as soon as possible otherwise we will have to think to change the products from your company to coca cola.


Regards
Gurucharan katta(Director)
Arawali textiles pvt ltd
717, jagdish colony,
Ramgarh mor,
Amer road
Jaipur
[protected]@gmail.com
Mob-[protected]