PharmEasy — Ref -order no - M[protected] Double payment taken by you ( Amazon pay & COD)

Dear sir,
We have booked a medicine on dated 26/05/21 through order no. M33741795 & pay full bill amount by Amazon pay at the time of booking .
After that we have received the medicine through COD bill on 30/05/21 .We have paid the said amount by CASH to delivery boy after confirmation of your customer care executive . Your customer care executive said that your amazon pay amount will refund you within 48 hours .
We have called many times to your customer care & every times they said always that your payment will receive you within 48 hours.
We are waiting 48 hours for last 10 days but still did not receive any response from your side .
This type of negligence is not suit for your company as it is a reputed company .
Please look into my concern for payment and request to refund my one payment as soon as possible .
waiting for your swift response .
COD bill attached for your ready reference ...
Thanking you.
Best RegardsMukesh kumar[protected]