Phonepay — deducting money from bank through phonepe upi

Address:behind power house,shastri ward, Wardha, Maharashtra, 442301
Website:phonepay

I mary irgulala giving complaint of deducting money rs. 548 from my sbi account through phoneypay upi into medlife wallet ([protected]@icici) bt not added in wallet and transcation done on31st july. And not got refunded yet. I given complaint to phonepay bt they denied sayng we r thirdparty so go to brancgh and filled charde disputed form. When i went to branch they r saying we dnt hav such form and they cnt help for online transcation. Go to phonepay who wil b d responsible, and how i got resolve from thid situation. I am droping transcation id is p1907311347396814776796, utr id is[protected], atm card no is[protected].
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Today i was received money of 2000 from slice pay its credited in phone pay but in my bank( indian overseas bank) account didnt show that money

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