Pickmeindia — No responce regarding phone repair/replacement

Address:Mumbai City, Maharashtra

My name is Arzen Baria I had given my Samsung galaxy note 4 for screen and camera replacement on 19 January 2015.Almost 9 days have passed but till date I haven't received any satisfactory reply from the company. Have being calling the customer care on [protected] daily but no proper status is provided and false commitments are made that I will receive a call back from the higher authorities. Request you to please look into the matter and get my phone repaired/replaced at the earliest My mobile number is [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 06, 2015
Updated by Arzen Baria
Till date I have not received by phone back its almost 50 days now please help me get my phone back at the earliest.
Complaint comments 

Comments

Hi
52 Days have passed till date I have not received the phone back in my hand. I was assured by your executives that I will be receiving the phone on 7th of March 2015 .On not receiving the same I called up your executives on and they assured me the same will be delivered by 10th March on not receiving the device yesterday evening I again called up the customer care today morning and again I got assurance from them that today evening it will be surely delivered . On calling them right now to ask about my status I get a reply saying that my camera part is not available in the service centre and the same will take 2 more days . My phone was submitted to the service centre on 27th January 2015 (Photo Attached ) do you expect me to believe that the service centre couldn't arrange for the part since last 44 days. Why have your people being making fake assurance that the device will be delivered ? Not even once have your executives ever stayed up to their words each and every time all I have got is fake promises and fake commitment have lost my patience now and I cannot wait any further. Please let me know if I would be getting my phone back or do I have to go the legal way to get my phone back from frauds like you'll.

delivery not given since 3 months

i have given my mobile xolo q 1000 for repairing before 3 months and it is not delivered to me till now, , , very very bad service of pick me India...these company dint kept its promise of giving any devices within 8 days...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PickMe India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    239
    Pending
    0
    Resolved
    21
    PickMe India Phone
    +91 22 2828 0213
    +91 92 2222 4040
    +91 22 2828 0215
    PickMe India Address
    2nd Floor, A-One Complex, Jagmohan Compound, Dahisar Check Naka, Kashimira, Mira Road (E), Mumbai, Maharashtra, India - 401101
    View all PickMe India contact information