Pickmeindia — No responce regarding phone repair/replacement | |||
My name is Arzen Baria I had given my Samsung galaxy note 4 for screen and camera replacement on 19 January 2015.Almost 9 days have passed but till date I haven't received any satisfactory reply from the company. Have being calling the customer care on [protected] daily but no proper status is provided and false commitments are made that I will receive a call back from the higher authorities. Request you to please look into the matter and get my phone repaired/replaced at the earliest My mobile number is [protected] Was this information helpful? | |||
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52 Days have passed till date I have not received the phone back in my hand. I was assured by your executives that I will be receiving the phone on 7th of March 2015 .On not receiving the same I called up your executives on and they assured me the same will be delivered by 10th March on not receiving the device yesterday evening I again called up the customer care today morning and again I got assurance from them that today evening it will be surely delivered . On calling them right now to ask about my status I get a reply saying that my camera part is not available in the service centre and the same will take 2 more days . My phone was submitted to the service centre on 27th January 2015 (Photo Attached ) do you expect me to believe that the service centre couldn't arrange for the part since last 44 days. Why have your people being making fake assurance that the device will be delivered ? Not even once have your executives ever stayed up to their words each and every time all I have got is fake promises and fake commitment have lost my patience now and I cannot wait any further. Please let me know if I would be getting my phone back or do I have to go the legal way to get my phone back from frauds like you'll.
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+91 22 2828 0213
+91 92 2222 4040
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2nd Floor, A-One Complex, Jagmohan Compound, Dahisar Check Naka, Kashimira, Mira Road (E), Mumbai, Maharashtra, India - 401101
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