Pizza Hut — balance and expiry check: 16 digit card number to[protected] Rs per sms (FRAUD)

Address:New Delhi, Delhi

Dear Sir, We had a prepaid gift cards of Rs. 250 each and handed over to the executive for after delievery. Anyhow the coupon he took was not accepted at pizza hut due to some technical error or unknown reasons. The kirti nagar, new delhi pizza hut staff says i will collect another coupon from your house meanwhile u pls sms on 57575500 for all the cards and check the balance and validity. I am surprised to see that I have been charged Rs. 50 per sms and total bill of Rs 1150 for checking the balance of all the cards. I cant believe it. This is totally harassment and unfair to me. This is your staff duty and he had advised to do this on his behalf. I called my service provider Airtel and they said the charges are fair. If i send sms to any international sector then also its Rs 5 per sms. I want my refund back. The charges are not mentioned on card and its totally unacceptable. Bill No[protected] Date - 01/05/15 time - 9:43:26 pm
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I had the same experience. I don't know who is at fault. Airtel cannot charge anything for sms without intimating customers charges for different category of sms. I think complaint in the consumer forum may help
comment is as above
I have faced the same issue from this Pizza HUT SMS Fraud. Is it possible to take some action on Pizza Hut to stop this Fraud.

Amount deducted, but not refund

Today, I ordered Pizza Hut from Pizza Hut app from mobile number [protected] at noon 1:00 pm.While doing payment, the amount=1786.36rs was deducted from my credit card amount but order was not placed.Till now, i haven't got refund for this amount.


Please refund the amount in my account.

Bad quality of Pizza

I have purchased 02 Pizzas from Crossing republik center in Gaziabad, The quality was very bad. Is Pizza hut quality is so bad. its hurt my faith in Pizza hut. Regards/ C.K.Dixit/Ashish Dixit Bill attached # [protected]
I feel that the Pizzas as a snack in India are overrated (literally & metaphorically). Companies like Dominos & Pizza hut and taking out valuable money out of hardworking Indian pockets by offering over-hyped snacks which are full o[censored]nhealthy refined flour (maida). This is affecting the health of our future generations and should be avoided at all costs, especially when there are so many healthier options.
i have prepaid cards, when i check validity through sms my balance deducted to 50 rs..realyy this is very fraud with pizza hut and message..those cards are not working..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information