Pizza Hut India — bad experience with lady staff at pizza hut cst

I visited pizza hut cst on 6 december 2018 around 5. P. M. It was my very bad first experience of the pizza hut itself.

First off, the first lady who was at counter didn't know how to punch an phonepe payment mode order, so she go in get the lady who knows (Harshada-name according to the bill). That took almost 10 minutes.

After i gave order (Takeaway) i sat on seat near the entrance. Then one lady who took my order first time was started cleaning. She was splashing cleaning water on the floor with her bare hands and mopping. While mopping her mop hit my leg twice but she didn't even bother to say "sorry sir". It show her no respect towards customers.

When my order which was simple paneer and capsicum single pizza after half hour. I ask her about carry bag. She said 10 inr extra. She was supposed to tell me that ask if i want carry bag or not. Its not like there was lot of rush in the restaurant. Its barely 4-5 patrons including me.in other restaurants of yum india brands they ask me every time whether i want carry bag or not.
Now pizza, pizza had less paneer than capsicum. Also felt uncooked base.

For all above deficiency in services, i want refund as very first experience was not the worth the money i paid.

You can reach me at [protected] and [protected] also [protected]@gmail.com

P. S.- i also put my feedback on suggested website with my contact info but no one had get back to me yet.