Pizza Hut India — double payment

BIBISH CHANDRAN

from Mumbai, Maharashtra

Apr 14, 2019

Address: Dehuroad,pune, Pune, Maharashtra, 412101

I did a payment through paytm app but the staff at the counter said he didn't get any payment so I did a payment through my atm debit card.
I did say that I've got a message which says "your order is confirmed, enjoy your pizza". The staff said he doesn't know what it is and asked me to do payment through card.
So now when I checked my paytm app it says money was deducted and payment was successful, so in short I did double payment for my order.
Payment through my card and paytm is attached.

+3 photos

Was this information helpful?

No (0)

Yes (0)

Pizza Hut India customer support has been notified about the posted complaint.

Related Pizza Hut India reviews

View all 2706 Pizza Hut India Reviews

Comments

Pizza Hut India Customer Care

from Bengaluru, Karnataka

Apr 15, 2019

Verified Support

Dear Bibish,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

Navoditta Dogra

from Rajahmundry, Andhra Pradesh

Apr 16, 2019

On 30 March I ordered online and paid my order number is 5857543. I got massage pizza will come on time but after few minutes I got another massage that my order is cancelled and refund will initiated but till now I didn't get my refund. That is 1006 so could you please let me know when I get my refund. Thank you

Pizza Hut India Customer Care's response, Apr 17, 2019

Verified Support

Dear Navoditta,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut