Pizza Hut India — payment made twice

Address:Bangalore, Karnataka, 560104

Order No:#[protected], Invoice No.2018-03/C/11016853. Ordered from: Pizza Hut, No.16, 21st Main Road, M.C. Layout, Vijayanagar, Bangalore-560 040. order placed on 03.03.2018 at 05:20 PM, I had placed an order for Garlic Bread Spicy Supreme (1 No.) Rs.149/- and Veggie overload Pizza (1 No.) Rs.329/-, totalling to Rs.512/-including GST and delivery charges. I have made this payment through Yes Bank Credit Card. However, on placing the order, I have received the item on 03.03.2018 at 06:19 PM to my residential address. But the delivery boy has received the amount of Rs.512/- in cash also showing in his mobile the words 'collect from the customer Rs.512/-'. I had told him to talk to the swiggy manager and get back to me. He has received an amount of Rs.512/- in cash. After sometime, I have received a message on my mobile that the payment made by me through Yes bank credit card has been successful. In this regard, I request you to kindly refund an amount of Rs.512/- to me at the earliest. Regards
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Pizza Hut India customer support has been notified about the posted complaint.
Mar 13, 2018
Updated by 123*
My complaint has not been resolved and an amount of Rs.512/- also not refunded. Order No:#[protected], Invoice No.2018-03/C/11016853. Ordered from: Pizza Hut, No.16, 21st Main Road, M.C. Layout, Vijayanagar, Bangalore-560 040. order placed on 03.03.2018 at 05:20 PM, I had placed an order for Garlic Bread Spicy Supreme (1 No.) Rs.149/- and Veggie overload Pizza (1 No.) Rs.329/-, totalling to Rs.512/-including GST and delivery charges. Kindly take necessary action at the earliest. Regards.
Complaint comments 

Comments

Hello Team,

I have ordered pizza from pizzahut by 10.50pm on 23rd Feb 2018. Transaction was successful. but later i got a message that my ordered has been cancelled.

I have an email as well as SMS and order number too. When i inquired into nearest store, store manager says order number is not able to found. I can provide all the details.
Sorry for the inconvenience faced by you. We will look into this and get this resolved on priority. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback

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