[Resolved]  Pizza Hut India — Payment successful order wasn't confirmed and transaction wasn't reverted back

Address: Bangalore, Karnataka, 560037

I tried to place an order through pizza hut app. I paid Rs.418.15 through paytm.
But the order was unsuccessful. As received the mail from PIZZAhut I changed order to COD and I paid again.

But my money was not reverted back to paytm wallet. From paytm side got response. But pizzahut(BILLDESKnut) doesn't have support mail id to mail. I called customer care I didn't receive proper response.

Below is the response from paytm:
We would like to inform you that, as confirmed by the merchant BILLDESKnut your transaction under order HPT[protected] was successful from our end. We would request you to kindly contact the merchant BILLDESKnut customer care team for the order confirmation.

Please help me to get my money credited to my wallet.

Thanks in advance.

Thanks,
Chiranjeevi Niadu,
Mob: [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 24, 2025
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Feb 20, 2017
Updated by ChiranjeeviNaidu Gavidi
Resolved. Thanks..!!
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2706
    Pending
    253
    Resolved
    777
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information