[Resolved]  Platinum Circle — TRAPPED BY TAKING MEMBERSHIP - BUT NO BENEFITS GIVEN

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New Delhi, Delhi

Platinum circle Member - Dimple Punjabi (Shah) Membership number[protected] I had taken the membership somewhere in the month of July end or Aug 1st week I have been following up with chutti pe chutti for resersation but not getting any appropriate response They asked me to send TWO DD's to their Delhi office with both the booking forms with 3 different destinations choices ... and i courierd the same to them on 30 oct and what do i see i get back the courier from their side saying they dont have avaibality and they returned back my dd and form again how foolish...they should have atlest called me to inform how can you send the DD back what we are going to play going around the bush that i send courier and they returned to me back I had given them any dates between 1st - 24th dec at any of the resorts in Lonavala, Goa or Silvasaa If they denied me that means none of the resort as aaibality for 2 rooms - I CANT BELIEVE THAT ... My Membership expiry is in Jan 2014... i need by holiday to be booked before this or else i will lodge a police complaint and return back the watch and the KIT that i have received from you guys It is our hard own money you guys cannot play with it I need an immediate resolution and call within the next 24 hrs ... please find atatched the chain of emails with Chutti pe chutti office - to be saying very unprofessional set of people sitting there ********************************************************************************...⇄ On Wed, Nov 13, 2013 at 10:51 AM, Dimple Punjabi <[protected]@gmail.com> wrote: Dear Taranjeet, Have all the three destination hotels informed you that ther are packed for all the dates in DEC Does it really make sense that im asking for 3 Destination i.e Lonavala, Goa (you have many properties in Goa ) and Silvassa and all these resorts are packed I stated very clearly said that out of any of these 3 destinations give me any dates may be novemeber, dec or jan I want the holiday to be booked before the validity of my Membership and i think the validity is till 14/1/2014 Please reply ASAP Or else ask you Senior to call me [protected] Regards, Dimple. On Wed, Nov 13, 2013 at 9:54 AM, Taranjeet Kaur <taranjeet.[protected]@chuttipechutti.com> wrote: Dear Sir, I would like to informed you that Dec month is already packed, from hotel side 1Jan-10Jan room blocked. Mention the dates after 10 Jan in the booking voucher having availability. Warm Regards Taranjeet kaur Description: Description: Description: Description: megadeals logocid:image002.[protected]@01CE8A33.3B1B4090 I-7, First Floor, Kailash Park, Kirti Nagar Opp.Metro Pillar No-333, New Delhi-110015 Phone - +[protected] Email - taranjeet.[protected]@chuttipechutti.com www.chuttipechutti.com From: Dimple Punjabi [mailto:[protected]@gmail.com] Sent: Wednesday, November 13, 2013 9:34 AM To: Taranjeet Kaur Cc: Avinash Punjabi; [protected]@platinumcircle.in Subject: Re: Booking Process Till now there is no response Any somebody please call or email me. Or else i will consider that you guys are ok with me going ahead and complaining to Police and on social media against your company Regards, Dimple. On Tue, Nov 12, 2013 at 10:57 AM, Dimple Punjabi <[protected]@gmail.com> wrote: To, The Higher Authorities, Yesterday I have received my both the DD's back at my address along with booking form and one more form which says no availability for the requested dates that i had asked for at three different destinations I don't understand what kind of fools are sitting in your office. Are we in a world of playing around the bush 1. I had sent you 2 booking form along with my 3 different preferred destination i.e (Goa, Lonavala or Silvassa) 2. I gave my requested dates as any dates between 1st - 24th dec 3. Both the DD's and the form is returned from your side and it has one white color form where there is tick mark on line no 1 where it is written as " Non availability of the room nights for the specific dates" and is signed by Gurpreet. My Grievances > I was informed that booking team will call me if there is no availability for my requested dates > My question is why there was no call and without informing me how can u send the DD and the booking form back > Who will bear the DD cost and courier again and are you guys not working as professional or is it that there is set of people who has no brains > Now u guys expect me to again send the booking form with new requested dates and bear the courier cost > Are we running a playgroup of children that we have to run behind each other and sending and returning the forms and DD to and fro > I had taken membership from Platinum circle and im marking CC to you guys as well so that you know what pain we have to go thru to run behind Chutti pe Chutti orginasation (Can u have a look at chain of emails - you will understand yourself) If you guys don't have availability between 1 dec to 24 dec . Give me any dates ( I MEAN VERY CLEARLY ANY DATES) at any of your these three destination resorts at eIther Goa, Lonavala or Silvasa... before my validity expiry of the membership that is Jan 2014 I need call back within the next 24 hours or else Im lodging a police complaint and will write an email and letter to Consumer forum for you people fooling with us on our hard own money that we have invested around 7000/- Rs. I need and immediate solution or else I will courier back the Watch and the KIT that I Have received back to you guys. Awaiting for your CALL and EMAIL on top priority. Regards, Dimple [protected] On Thu, Nov 7, 2013 at 12:04 PM, Taranjeet Kaur <taranjeet.[protected]@chuttipechutti.com> wrote: Dear Mam, Greetings from Mega Deals!!! I would like to inform you sir we have received your booking form and we have already sent it for booking availability when we will get the availability our booking department will get back to you with in 7 working days. Warm Regards Taranjeet kaur Description: Description: Description: Description: megadeals logocid:image002.[protected]@01CE8A33.3B1B4090 I-7, First Floor, Kailash Park, Kirti Nagar Opp.Metro Pillar No-333, New Delhi-110015 Phone - +[protected] Email - taranjeet.[protected]@chuttipechutti.com www.chuttipechutti.com From: Dimple Punjabi [mailto:[protected]@gmail.com] Sent: Thursday, November 07, 2013 11:52 AM To: Taranjeet Kaur Cc: Avinash Punjabi Subject: Re: Booking Process Dear Taranjeet, First of all please address me as Mam or with my first name itself ( Dimple ) Im not Sir :-( Also, i was informed that within 7 working days of the form received at your end somebody will inform me or call me from the booking team Is there any number or email id where i can co ordinate with the Booking reservation team Regards, Dimple. On Thu, Nov 7, 2013 at 11:25 AM, Taranjeet Kaur <taranjeet.[protected]@chuttipechutti.com> wrote: Dear Sir, Greetings from Mega Deals!!! I would like to inform you sir we have received your booking form and we have already sent it for booking availability when we will get the availability our booking department will get back to you. Warm Regards Taranjeet kaur Description: Description: Description: Description: megadeals logocid:image002.[protected]@01CE8A33.3B1B4090 I-7, First Floor, Kailash Park, Kirti Nagar Opp.Metro Pillar No-333, New Delhi-110015 Phone - +[protected] Email - taranjeet.[protected]@chuttipechutti.com www.chuttipechutti.com From: Dimple Punjabi [mailto:[protected]@gmail.com] Sent: Thursday, November 07, 2013 9:12 AM To: Taranjeet Kaur Cc: Avinash Punjabi Subject: Re: Booking Process Dear Taranjeet, Please confirm whether you people have received my courier or not As i have couriered the same on 30th Oct from here Till now nobody has confirmed or acknowledged its been 7 days now Awaiting for your reply at the earliest Regards, Dimple. On Mon, Oct 21, 2013 at 11:07 AM, Taranjeet Kaur <taranjeet.[protected]@chuttipechutti.com> wrote: DD 1596/ Warm Regards Taranjeet kaur Description: Description: Description: Description: megadeals logocid:image002.[protected]@01CE8A33.3B1B4090 I-7, First Floor, Kailash Park, Kirti Nagar Opp.Metro Pillar No-333, New Delhi-110015 Phone - +[protected] Email - taranjeet.[protected]@chuttipechutti.com www.chuttipechutti.com From: Dimple Punjabi [mailto:[protected]@gmail.com] Sent: Monday, October 21, 2013 11:03 AM To: Taranjeet Kaur Cc: Avinash Punjabi Subject: Re: Booking Process Dear Taranjeet, Please take a strong feedback your helpline number is USELESS Its takes you to the IVR and then says Thank you and get disconnected Please let me know the answers to below two queries 1. I have two different form of nights/3 days each for domestic holiday - I want to utilize both ...however we are 4 adults - hence we will use 2 form at the same time and same date and destination I will courier your team the 2 dd's and both the bookings forms with the required details also Please reply at the earliest Regards, Dimple. On Sat, Oct 12, 2013 at 11:53 AM, Taranjeet Kaur <taranjeet.[protected]@chuttipechutti.com> wrote: Dear Sir, Greetings from Mega Deals!!! DD your account either your husband account. Warm Regards Taranjeet kaur Description: Description: Description: Description: megadeals logocid:image002.[protected]@01CE8A33.3B1B4090 I-7, First Floor, Kailash Park, Kirti Nagar Opp.Metro Pillar No-333, New Delhi-110015 Phone - +[protected] Email - taranjeet.[protected]@chuttipechutti.com www.chuttipechutti.com From: Dimple Punjabi [mailto:[protected]@gmail.com] Sent: Saturday, October 12, 2013 11:47 AM To: Taranjeet Kaur Cc: Avinash Punjabi Subject: Re: Booking Process Dear Taranjeet, Thanks for instant and speedy revert What about the below point If I have to make DD should it be of my account details or is it OK if my Husband give the DD of his bank account Regards, Dimple. On Sat, Oct 12, 2013 at 11:38 AM, Taranjeet Kaur <taranjeet.[protected]@chuttipechutti.com> wrote: Dear Sir, Greetings from Mega Deals!!! 1.Make the DD of any bank in the favor of mega deals. 2. I would like to informed you that mention the 3 destination and dates don’t mention the resorts name it is mandatory otherwise booking form has been rejected when we received your voucher and forward to the booking department, confirmed the availability to you. after 7 working days. Warm Regards Taranjeet kaur Description: Description: Description: Description: megadeals logocid:image002.[protected]@01CE8A33.3B1B4090 I-7, First Floor, Kailash Park, Kirti Nagar Opp.Metro Pillar No-333, New Delhi-110015 Phone - +[protected] Email - taranjeet.[protected]@chuttipechutti.com www.chuttipechutti.com From: Dimple Punjabi [mailto:[protected]@gmail.com] Sent: Saturday, October 12, 2013 11:23 AM To: Taranjeet Kaur Cc: Avinash Punjabi Subject: Re: Booking Process Pathetic helpline you guys have it never gets connected I need to know below things asap 1. If I have to make DD should it be my account details or is it ok if my Husband give the DD of his bank account 2. Post you guys receive the DD how will I get an acknowledgement that you people have received the DD 3. Post your confirmation that you people have received the DD, When will I get to know about my holiday confirmation Please revert asap i need to plan my holiday before 16 Nov Awaiting for your response at the earliest Regards, Dimple. On Mon, Sep 30, 2013 at 9:52 AM, Taranjeet Kaur <taranjeet.[protected]@chuttipechutti.com> wrote: Dear Sir, Greetings from Mega Deals!!! Our Helpline no has been changed so please updated in your record[protected] To booking your holidays then please follow our booking procedure . Please fill your international and National booking request form with 3 different locations & dates along with the DD of handling charges which is Rs 2500 per international and 798 Rs. Per National form . DD would be in the favor of Mega Deals payable at New Delhi. Reservation request has been given min 30 days send it at our Address. I-7, First Floor, Kailash Park, Kirti Nagar Opp. Metro Pillar No-333, New Delhi-110015 After receiving you booking request we will proceed your booking. Warm Regards Taranjeet kaur Description: Description: Description: Description: megadeals logocid:image002.[protected]@01CE8A33.3B1B4090 I-7, First Floor, Kailash Park, Kirti Nagar Opp.Metro Pillar No-333, New Delhi-110015 Phone - +[protected] Email - taranjeet.[protected]@chuttipechutti.com www.chuttipechutti.com From: Dimple Punjabi [mailto:[protected]@gmail.com] Sent: Sunday, September 29, 2013 11:26 AM To: [protected]@chuttipechutti.com Cc: Dimple Punjabi; Avinash Punjabi Subject: Booking Process Team, Im Platinum circle Member - Dimple Punjabi (Shah) Membership number[protected] I want to know the process how to we book our holiday with the Booking form which is been given along with the kit received from platinum circle in Chutti pe chutti booklet Let me know the process as soon as possible Regards, Dimple.