Policy Bazaar — Amount debited

Address:

533125

I tried to book a bike insurance in policy bazar on 30 march 2017 all transaction completed through paytm from my side amount also debited from my account. But till now i not received any confirmation mail or successful web transaction confirmation from there end, number of times i called to them and they telling send a transaction proof to [protected]@policybazzar.com, but mail Delivery incomplete error from goolge, after telephonic conversation there are telling, we will respond in a hour but for ever time, till now i not received any mail or messages form there end. From paytm i have recived one mail "Your bank just confirmed a successful payment of Rs.1309.5 on Paytm against Order ID PB736843T231567. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries." But Policy bazzar not responding.