[Resolved] Policybazaar.com — hiding details before purchasing

waqaar tabish

Website:

policybazaar.com

I am an NRI my name is Waqaar Tabish my local mobile number is [protected]and my foreign number is [protected], I have purchased an insurance policy from HDFC life through policybazaar.com with application no.[protected] @ Rs.6000/- monthly premium, before purchasing this policy they didn't said anything about documents and first thing they did that deducted Rs.6000/-from my account and then after that they started asking for pan card Aadhaar card and passport etc., even after giving these copies of documents they said to fill up questionnaire form after filling this now they are asking for Medical fitness certificate, and when I told them to cancel my policy and return my money the are ignoring now.
So please help me in this above matter

Was this information helpful?

No (0)

Yes (0)

Oct 30, 2018

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

Policy Bazaar Customer Care's response Dear Waqaar,

Greetings from policybazaar.com!

Please accept our sincere apologies for the inconvenience caused to you.

We tried to reach you on your registered mobile number ending with @9511, to discuss about your HDFC:Click 2 Invest (Application Number:[protected] policy. However, the calls were unanswered.

We request you to please provide your suitable time to contact you.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].
Thanks & Regards,
Ketan
PolicyBazaar.com

Oct 26, 2018

Updated by waqaar tabish I want cancel my above policy and return my money back as soon as possible