[Resolved] Poorvika — Employee rude and don't have discipline how to speak with a customer

Dineshrace

from Bengaluru, Karnataka

May 2, 2022

Address:	Kammanahalli
Website:	Poorvika

One assist protect warranty. Damaged mobile was brought back again to my home bcoz employee said it would take one week to replace the display. Im a delivery executive I asked him if any replacement mobile will be given to me Employee said no. I continued work with the damaged mobile. Today poorvika employee called me n said warranty would not be given to you n speaking rude he cut the call while I was in conversation with him. Which is a rude behaviour.

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Jun 8, 2022

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

May 02, 2022

Updated by Dineshrace I'm going to surrender the mobile to poorvika mobile on 10 th of this month. If this issue is not resolved.

Verified Support

May 04, 2022

Poorvika Mobiles Customer Care's response Dear Customer,

kindly share the invoice bill copy to below mentioned mail id
For further more details please write mail to us [protected]@poorvika.com.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 4, 2022

Dear Dinesh, Request you to provide us your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code MAY27CA0501 & our team shall look into your case & connect with you within 48 working hours - Andreya, Team OneAssist.