[Resolved] Poorvika Mobiles — About by insurance and refunding

Kevin Lawrence

from Mumbai, Maharashtra

Address:

Madurai, Tamil Nadu, 625016

I purchased an iPhone 6s from poorvika mobiles Madurai .It was a defective.I had the insurance of poorvika.Its was not even a year old .i claimed for it and my claim was successful.They told me to give 26k and get a new phone from the nearby istore.They told me within 48hours the cash will be credited .After Two days I asked for my refund .They told me to wait for 48days.i didn't receive any notifications reguarding this issues .Kindly help me

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Jan 22, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Please share the invoice copy to the following mail id for earlier solution.

[protected]@poorvia.com

Thanks,
Customer Support.