[Resolved]  Poorvika Mobiles — AirPods issue

This is Prakash from Kolathur . On March 4th 2021 I brought a new AirPods 2 which cost of 12399 with full payment . On March 6th right side AirPods is not working and i have went to showroom in showroom manager said go to service Center even I went to apple auth service Center in Anna Nagar . In that apple service Center they said that AirPods is duplicated product which verified and certified by APPLE even I have that certificate with me now . Then I info to showroom and given my AirPods to showroom manger then after 1 month more 10 times they make to come show room and wasted my time . Then repaired and given after 1 month . Then it was working fine for 2 months . Now again am facing same issue I don’t know really what is happening . My money my time everything is wasted . Even my AirPods have still warranty also till March 4th 2022 . I want the solution for this . Else I am planing to complete the case against poorvika in count with bill copy, certificate given by APPLE . Even I have my bill, certificate, also service Center bill please check
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Jan 11, 2022
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2021
Poorvika Mobiles Customer Care's response
Dear Customer,

We will verify the details with Apple and update you the status soon.

For further details please contact [protected]@poorvika.com.

Service Support
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