I had purchased the BoAt Rockerz 258 pro headphone from poorivika in Bangalore Phoenix Marketcity on 21/02/2021, its still in warranty. We didn’t drop or do anything, my daughter was using for online classes but suddenly it stopped working, I went to poorivika ramamurthynagar in Bangalore for replacement because it’s still under warranty, they told me we need one day to check and reply, but now they are calling me and telling the charge point is been damaged. The charge point doesn’t come in warranty, so I called the Poorvika Mobiles customer care ([protected]), and they took conference call to ramamurthynagar poorivika manager Mr. Arvind and i had 20 minutes conversation with both and I explained that we didn’t dropped or did any anything, but they told sorry charge point damaged doesn’t have warranty. We can’t do anything. They are not even hear what the customer is saying. They gave me fake commitments and false information about the products will buying.
I'm writing this to make the awareness to the people and avoid the cheating. Don't get cheated by Poorvika Mobiles. I won't step into Poorvika Mobiles never again.
Please don't purchase any products from Poorvika it is simply waste of money, they are selling fake products.
Regards
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