[Resolved] Poorvika Mobiles — Cashback not received on IPhone 13

Envij

from Bengaluru, Karnataka

Jun 16, 2022

Address:

Poorvika Sahakaranagar Bangalore, Bangalore, Karnataka

I had purchased an iPhone 13 on 19th December, 2021 from your Sahakarnagar Bangalore outlet. The sales person- advised me to use my American Express card so that I’d get a cashback of ₹5000 within 5 months of the transaction. Now after six months I’ve not received the cashback. Upon reaching out to the salesperson in the said branch, I was asked to share the copies of my credit card statements for the last 6 months. I’ve provided the same. This cashback was to take place automatically without reminders and within the stipulated time. It looks like a false promise was made to complete the sale that day. Such unscrupulous trade practices indulged in by your employees is tarnishing the image of your company. Please look into this matter urgently and take remedial action. Thank you.

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Jul 18, 2022

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Poorvika Mobiles Customer Care's response Dear Valuable Customer,
Greeting from Poorvika Mobile Pvt Ltd!!!
First, I would like to apologize for the troubles and frustration that you experienced lately.
Thanks for letting know us the issue.
kindly requesting you to drop the mail to [protected]@poorvika.com for further support.