[Resolved]  Poorvika Mobiles — cheating and telling false components of a mobile phone

Address:No:55, Annai theresa street,fathima nagar,nemilichery,chrompet, Chennai, Tamil Nadu, 600044

I bought lg q stylus+ phone in poorvika showroom chrompet. The staff working there said that the phone consists of a heliop70 processor and camera quality is equal to dslr.And they also mentioned that this phone is best for gaming.EVERYTHING THEY SAID IS FALSE.when i started to play pubg phone kept lagging.then when i checked in internet the phone consists of a normal octacore processor and not heliop70 processor.when i reached the customer care they said its my fault of buying that phone and not theirs.I kept on insisting that i have been cheated by your staff but she still says its my fault to buy that phone.what the hell is this poorvika?is this what they do customers. Cheating customers is a crime.kindly replace my mobile as soon as possible.i am really fed up with poorvika mobiles and their customer service is very worst..
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Jul 26, 2019
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Poorvika Mobiles Customer Care's response
Dear Customer,

Please share your invoice copy to address the issue and resolve.

[protected]@poorvika.com

Sincerely Yours,
Customer Support
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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