[Resolved] Poorvika Mobiles — Cheating customer

rajesh ers

from Mumbai, Maharashtra

Address:	560016
Website:	www. poorvika mobiles. com

I have purchased a mobile in ramamurthy nagar on 20/08/2016 & the mobile is defective. when we arrived to same shop on 21/08/2016. there was no response from the executives. they are concentrating only on new buyers. and i asked the excutive to exchange the mobile. no response were there. and also when i purchased the phone. the seal was already opened. and i paid them rs: 7100/- they gave the bill of rs:7400/- i just dont know wts the mafia going on into the poorvika shops. and also i have decided to file a case in consumer court. i have all the proofs cont: [protected]

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Sep 28, 2016

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Aug 21, 2016

Updated by rajesh ers They are bloody cheaters...

Verified Support

Aug 22, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Please visit branch with full kit asap for replacement.

Thanks,
Customer support

Verified Support

Aug 23, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

As discussed for not satisfaction cases not considered for replacement by any Brand.

Eventhough for your satisfaction we have requested with Vivo brand for the same.

Due to the box damage by your end, it will take some time to get approval from brand, so requesting for your co operation.

We are waiting to serve you better.

Thanks,
Customer Support

Verified Support

Aug 25, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

We hope that you got the new mobile from branch yesterday, pls requesting you to acknowledge the same.

Thanks,
Customer Support.