[Resolved]  Poorvika Mobiles — Complaint about poorvika outlet bangalore

Address:

Bangalore, Karnataka, 560068

Dear sir/madam

I am Richard paul I put up in bangalore on 18/11/2016 I visited poorvika mobile outlet

Add#54/4, 320/1A2, siddappa reddy industrial layout, hour main road bommanahalli bangalore 560068,

As I was looking for Samsung smartphone, but your sales exicutive

Name :- Mr sunil

Told me there is a smartphone called VIVO V5 price 17999rs with 0 down payment it's going to launch on 26th of November 2016 , and also I got bajaj finser EMI CARD , so as your sales exicutive told me there is no any down payment only you have to pre-book to order the mobile, so he made us to pay 500rs for booking charges they gave me the booking date 18/11/2016, , receipt no:-27041 ..

as I also conformed twice with u r sales exicutive that's is it a 0 downpayment in 7/0 sceame as u r exicutive promised me,

But on 26/11/2016 I conformed with u r exicutive that today is the mobile available in the outlet so that I can come and buy it so u r exicutive told me just swipe the card and take the mobile . But the exicutive gave me wrong commitment . Now the bajaj finance scheme as been changed to 6/1 as on today 26/11/2016, executive told me that you have to pay down payment 3000 rs,

As my question is

1. Why dint you inform us that the bajaj finance made all o[censored]s a sudden changes in scheme 7/0 to 6/1 today 7:45 pm when I visited the outlet, so why dint you inform me or through a call, send a SMS or drop a mail to the customers.

2.So your sales executive told that scheme is chancelled so you have to pay 3000k down payment.

3.why dint you all question bajaj finance regrading all o[censored]s sudden changes and already many of the costumers have pre booked the mobile vivo v5. When it is been already promised to the customer giving a fake report.

4.Now your sales executive is saying either you'll pay 3000k or will cancel the booking amount Rs.500, So it's really illegal what your company is doing.

5.Its all waste of time what you all have done to us, So you all will have to face the consequences shortly through "COURT OF LAW" and so we planning to post this illegal thing on WhatsApp and Facebook.

6.Now what decision you people are going to take for the pre booked customers ?

But we had lot of interest in buying vivo v5 mobile at poorvika showroom, after happening this illigel we lost hope in your poorvika showroom.. even with so much of financial status in the current situation in India we are still coming to buy the products, but you people are taking advantage of the public and not making a right business, please see that you are all making a right business and taking a correct decision regarding this matter

Please revert back right now

Proves are under the following attachments.

Regards

J.Richard Paul

[protected]/[protected]