[Resolved]  Poorvika Mobiles — conker:m power, bank regarding and staff miss rude attitude with customer

Address:Kaikondrahlli, Sgt/sarj/1389

I'm veeresh ks, my complete regading staff miss behaviour with customer and product was not good and working as sales person explained, what she explained about conket power bank that device was totally waste I have been came told the problem what I'm facing with device and they said to me to give 24 hrs and again I have called the poorkiva sarjapura main road branch where u have took the power bank the staff who took the phone and said me too wait for few minutes and he will call back regarding and he had not called me and I only called him back and he his saying oders to me and he talked with rudely and he his saying me took comer near shop and too talk with in front of him, even I'm an CSD MANAGR customer service desk management even I know too Handel with customer but it poorvika sarjapura roda branch staffs were totally bad in serviceing I'm saying frankly he talked with me too rude as local person even I have a call recored of the call duration but I'm totally disappointed with the full service I can show u people I an regular customer I have took so many things with finace and I can show u full photocopies of till now I byed but the lady who sales me her name is parmeswari m, she said that it will be easy of returning exchangeable and service but she miss commnicated me to this., soory for the saying this even I know the proses but the way they have attended the customer is too bad, so plz concern this, poorvika has such a huge name I don't want to make it ### name of those inproper staffs,
Regards veeresh ks
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Jul 16, 2019
Complaint marked as Resolved 
Problem have been resolved
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2019
Poorvika Mobiles Customer Care's response
Dear Customer,

We regret for the inconvenience caused if any, our executive will contact you soon and resolve the issue.

Sincerely yours,
Customer Support
Complaint comments 

Comments

Dear Sir/madam,
We Have purchased mobile in vadapalani poorvika branch in company name on 29/6/2019 mobile value is 53, 000 and we paid 45000 by card and 8000 by cash.

While making payment i enquired the sales executive like i need payment breakup so i can claim 8000 cash in office.

so far the payment History is not provided

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