[Resolved] Poorvika Mobiles — conker:m power, bank regarding and staff miss rude attitude with customer | |||
I'm veeresh ks, my complete regading staff miss behaviour with customer and product was not good and working as sales person explained, what she explained about conket power bank that device was totally waste I have been came told the problem what I'm facing with device and they said to me to give 24 hrs and again I have called the poorkiva sarjapura main road branch where u have took the power bank the staff who took the phone and said me too wait for few minutes and he will call back regarding and he had not called me and I only called him back and he his saying oders to me and he talked with rudely and he his saying me took comer near shop and too talk with in front of him, even I'm an CSD MANAGR customer service desk management even I know too Handel with customer but it poorvika sarjapura roda branch staffs were totally bad in serviceing I'm saying frankly he talked with me too rude as local person even I have a call recored of the call duration but I'm totally disappointed with the full service I can show u people I an regular customer I have took so many things with finace and I can show u full photocopies of till now I byed but the lady who sales me her name is parmeswari m, she said that it will be easy of returning exchangeable and service but she miss commnicated me to this., soory for the saying this even I know the proses but the way they have attended the customer is too bad, so plz concern this, poorvika has such a huge name I don't want to make it ### name of those inproper staffs, Regards veeresh ks Was this information helpful? | |||
Jul 16, 2019 Complaint marked as Resolved Problem have been resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Jul 06, 2019 Poorvika Mobiles Customer Care's response Dear Customer, We regret for the inconvenience caused if any, our executive will contact you soon and resolve the issue. Sincerely yours, Customer Support | |||
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+91 44 4399 9970
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Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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We Have purchased mobile in vadapalani poorvika branch in company name on 29/6/2019 mobile value is 53, 000 and we paid 45000 by card and 8000 by cash.
While making payment i enquired the sales executive like i need payment breakup so i can claim 8000 cash in office.
so far the payment History is not provided