[Resolved] Poorvika Mobiles — Damage protection cancelation due to phone stolen

basavaraj marathe

Sep 21, 2022

Address:

Poorvika Mobiles PVT LTD Station Road Gadag

Dear sir,

I am Basavaraj V Marathe bought a new OPPO A96 (8GB+128GB) on[protected] in Gadag Branch and that Mobile has covered Damage Protection
but now that Mobile stolen in Gadag in 2weeks so am requesting to cancel the Damage protection Policy. am requesting to concern branch but they didn't response me
That Mobile have taken in EMI bases now i am ready to pay EMIS but i don't want to pay the Damage Protection amount so please cancel the policy
THANK YOU

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Apr 10, 2023

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2022

Poorvika Mobiles Customer Care's response Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

We are deeply concerned to hear about your mobile has been stolen.

We have gone through the complaint which you have sent to us. With reference to your below queries. We kindly requesting you to contact the respective ADLD - one assist customer care ([protected]) regarding your request. One assist is the only right team to take action regarding your request.

In case of further assistance kindly requesting you to contact our service support team[protected].

Appreciate your understandings.

Thanks and Regards,
Poorvika Support Team.

Verified Support

Oct 28, 2022

Poorvika Mobiles Customer Care's response Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

I have tried to call your contact number which is in continuously busy.
As we discussed previously, As per your statement, Kindly "Mark as Resolved" in the Indian Consumer.

Appreciate your understandings

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Dec 15, 2022

Poorvika Mobiles Customer Care's response Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Bajaj Finance added health insurance, but they denied that it was not added from their end. And in the monthly EMI Bajaj finance has been deducted Rs. 2000 for insurance. For our reference, kindly share the acknowledgement to [protected]@poorvika.com. We'll check and get back to you.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Dec 23, 2022

Poorvika Mobiles Customer Care's response Dear Mr.Basvaraj,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Kindly share the Invoice Bill copy, Insurance copy and Bajaj loan details to [protected]@poorvika.com for further support.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Jan 04, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Basvaraj,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Kindly share the Invoice Bill copy, Insurance copy and Bajaj loan details to [protected]@poorvika.com for further support.
If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Jan 09, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Basvaraj,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Kindly share the Invoice Bill copy, Insurance copy and Bajaj loan details to [protected]@poorvika.com for further support.
If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Jan 25, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Basvaraj,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Kindly share the Invoice Bill copy, Insurance copy and Bajaj loan details to [protected]@poorvika.com for further support.
If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Feb 01, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Basvaraj,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Kindly share the Invoice Bill copy, Insurance copy and Bajaj loan details to [protected]@poorvika.com for further support.
If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Feb 11, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Basvaraj,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Kindly share the Invoice Bill copy, Insurance copy and Bajaj loan details to [protected]@poorvika.com for further support.
If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Feb 18, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Basvaraj,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Kindly share the Invoice Bill copy, Insurance copy and Bajaj loan details to [protected]@poorvika.com for further support.
If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Verified Support

Mar 10, 2023

Poorvika Mobiles Customer Care's response Dear Mr.Basvaraj,

Greeting from Poorvika Mobile Pvt Ltd!!!

As we discussed over the call, according to your statement, Kindly share the Invoice Bill copy, Insurance copy and Bajaj loan details to [protected]@poorvika.com for further support.
If issue resolved, Kindly "Mark as Resolved" in Indian consumer.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.