Poorvika Mobiles — Damage protection cancelation due to phone stolen

Dear sir,

I am Basavaraj V Marathe bought a new OPPO A96 (8GB+128GB) on[protected] in Gadag Branch and that Mobile has covered Damage Protection
but now that Mobile stolen in Gadag in 2weeks so am requesting to cancel the Damage protection Policy. am requesting to concern branch but they didn't response me
That Mobile have taken in EMI bases now i am ready to pay EMIS but i don't want to pay the Damage Protection amount so please cancel the policy
THANK YOU
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Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

We are deeply concerned to hear about your mobile has been stolen.

We have gone through the complaint which you have sent to us. With reference to your below queries. We kindly requesting you to contact the respective ADLD - one assist customer care ([protected]) regarding your request. One assist is the only right team to take action regarding your request.

In case of further assistance kindly requesting you to contact our service support team[protected].

Appreciate your understandings.

Thanks and Regards,
Poorvika Support Team.
Verified Support
Oct 07, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

As per your request regarding cancel the damage protection. I have provide the ADLD customer care number ([protected]) for further support. As we discussed through call, Kindly mark as resolve in the INDIAN CONSUMER site.
I here by given the Indian Consumer link for your kind reference.
Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team
Verified Support
Oct 28, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

I have tried to call your contact number which is in continuously busy.
As we discussed previously, As per your statement, Kindly "Mark as Resolved" in the Indian Consumer.

Appreciate your understandings

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Nov 25, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

As per your request regarding cancel the damage protection. I have provide the ADLD customer care number ([protected]) for further support. As we discussed through call, Kindly mark as resolve in the INDIAN CONSUMER site.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team
Verified Support
Dec 05, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

As per your request regarding cancel the damage protection. I have provide the ADLD customer care number ([protected]) for further support. As we discussed through call, Kindly mark as resolve in the INDIAN CONSUMER site.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team
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