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Poorvika Mobiles

[Resolved]  Poorvika Mobiles — Delay in delivery

Hi
My name is suresh,
I had bought a new One plusBluetooth head phone from their Poorvika mobile show room at Palavinayakar Kovil Street, Thoothukudi, as the head phone was repaired, I have given it to be replaced under warranty.
It's been 10 days today.
But till today they did not give the headphone.
They reply that it will take another 15 days.
Please intervene and end it quickly.
Please help.
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Apr 16, 2024
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2024
Poorvika Mobiles Customer Care's response Dear Mr.suresh,

Greetings from Poorvika Mobiles Pvt Ltd!!!

As per your concern, we are unable to find your product and contact information. Kindly share with us your Invoice bill copy or Available contact number to [protected]@poorvikalcom for further support. If issue resolved, kindly resolve it from Indian consumer forum.

Appreciate your understandings.

Regards
Poorvika Escalation Team.
Verified Support
Mar 12, 2024
Poorvika Mobiles Customer Care's response Dear Mr.suresh,

Greetings from Poorvika Mobiles Pvt Ltd!!!

As per your concern, we are unable to find your product and contact information. Kindly share with us your Invoice bill copy or Available contact number to [protected]@poorvikalcom for further support. If issue resolved, kindly resolve it from Indian consumer forum.

Appreciate your understandings.

Regards
Poorvika Escalation Team.
Verified Support
Mar 14, 2024
Poorvika Mobiles Customer Care's response Dear Mr.suresh,

Greetings from Poorvika Mobiles Pvt Ltd!!!

As per your concern, we are unable to find your product and contact information. Kindly share with us your Invoice bill copy or Available contact number to [protected]@poorvika.com for further support. According to the respective showroom statement the issue has been resolved. If issue resolved, kindly resolve it from Indian consumer forum.

Appreciate your understandings.

Regards
Poorvika Escalation Team.
Verified Support
Apr 06, 2024
Poorvika Mobiles Customer Care's response Dear Mr.suresh,

Greetings from Poorvika Mobiles Pvt Ltd!!!

As per your concern, we are unable to find your product and contact information. Kindly share with us your Invoice bill copy or Available contact number to [protected]@poorvika.com for further support. According to the respective showroom statement the issue has been resolved. If issue resolved, kindly resolve it from Indian consumer forum.

Appreciate your understandings.

Regards
Poorvika Escalation Team.
Verified Support
Apr 16, 2024
Poorvika Mobiles Customer Care's response Dear Mr.suresh,

Greetings from Poorvika Mobiles Pvt Ltd!!!

As per your concern, we are unable to find your product and contact information. Kindly share with us your Invoice bill copy or Available contact number to [protected]@poorvika.com for further support. According to the respective showroom statement the issue has been resolved. If issue resolved, kindly resolve it from Indian consumer forum.

Appreciate your understandings.

Regards
Poorvika Escalation Team.
Complaint comments 
1 Comment

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Comments

Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

First, I would like to apologize for the troubles and frustration that you experienced lately.

Thanks for letting know us the issue.

We would like to inform you that your case is already running with our relevant showroom. Therefore, we request you to kindly wait, from our branch side they will solve your issue as soon as possible.

Your patience is highly appreciated in this regard.

Appreciate your understandings.

Thanks and Regards,
Poorvika Support Team.
Reply
Poorvika Mobiles Customer Care's response, Jan 12, 2023
Verified Support
Dear Mr.Suresh,

Greeting from Poorvika Mobile Pvt Ltd!!!

As your complaint has been resolved by our showroom team.
Kindly "Mark as Resolved' the issue in Indian consumer.

Appreciate your understandings.

Thanks and Regards,
Poorvika Escalation Team.
Poorvika Mobiles Customer Care's response, Feb 4, 2023
Verified Support
Dear Mr.Suresh,

Greeting from Poorvika Mobile Pvt Ltd!!!

As your complaint has been resolved by our showroom team.
Kindly "Mark as Resolved' the issue in Indian consumer.

Appreciate your understandings.

Thanks and Regards,
Poorvika Mobiles Customer Care's response, Feb 6, 2023
Verified Support
Dear Mr.Suresh,

Greeting from Poorvika Mobile Pvt Ltd!!!

As your complaint has been resolved by our showroom team.
Kindly "Mark as Resolved' the issue in Indian consumer.

Appreciate your understandings.

Thanks and Regards,
Poorvika Escalation Team.
Poorvika Mobiles Customer Care's response, Feb 11, 2023
Verified Support
Dear Mr.Suresh,

Greeting from Poorvika Mobile Pvt Ltd!!!

As your complaint has been resolved by our showroom team.
Kindly "Mark as Resolved' the issue in Indian consumer.

Appreciate your understandings.

Thanks and Regards,
Poorvika Escalation Team.
Poorvika Mobiles Customer Care's response, Apr 3, 2023
Verified Support
Dear Mr.Suresh,

Greeting from Poorvika Mobile Pvt Ltd!!!

As your complaint has been resolved by our showroom team.
Kindly "Mark as Resolved' the issue in Indian consumer.

Appreciate your understandings.

Thanks and Regards,
Poorvika Escalation Team.

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