Poorvika Mobiles — Device Mishandling

Dec 08, 2025

Poorvika Mobiles Customer Care's response Dear Customer,

As per your complaint, we have understand your concern and we are apologies for any inconvenience caused. We are ready to support for your concern, kindly send us your invoice bill copy to [protected]@poorvika.com for further support.

Appreciate your understandings.

Poorvika Escalation Team.

Dec 09, 2025

Poorvika Mobiles Customer Care's response Dear Customer,

As we discussed over the phone call, you were stated, that the issue has been resolved and you agreed to resolve the issue from consumer complaint. Kindly resolve the issue asap.

Thanks & Regards
Poorvika Escalation Team.

Dec 12, 2025

Poorvika Mobiles Customer Care's response Dear Customer,

As we discussed over the phone call, we requesting you to kindly submit the mobile to respective showroom and notify us for further support.

Appreciate your understandings.

Poorvika Escalation Team.

Dec 17, 2025

Poorvika Mobiles Customer Care's response Dear Customer,

As discussed previously, we informed you to submit the mobile at the respective showroom, you were stated that you will submit the mobile on this week Monday. We are trying to reach your number to confirm whether you submit or not. But we received no response, kindly confirm us whether you submit the mobile to our showroom.

Appreciate your understandings.

Poorvika Escalation Team.

Dec 22, 2025

Poorvika Mobiles Customer Care's response Dear Customer,

As discussed previously, we informed you to submit the mobile at the respective showroom, you were stated that you will submit the mobile on this week Monday. We are trying to reach your number to confirm whether you submit or not. But we received no response, kindly confirm us whether you submit the mobile to our showroom.

Appreciate your understandings.

Poorvika Escalation Team.

Dec 27, 2025

Poorvika Mobiles Customer Care's response Dear Customer,

As discussed previously, we informed you to submit the mobile at the respective showroom, you were stated that you will submit the mobile on this week Monday. We are trying to reach your number to confirm whether you submit or not. But we received no response, kindly confirm us whether you submit the mobile to our showroom.

Appreciate your understandings.

Poorvika Escalation Team.

Jan 07, 2026

Poorvika Mobiles Customer Care's response Dear Customer,

As discussed previously, we informed you to submit the mobile at the respective showroom, you were stated that you will submit the mobile on this week Monday. We are trying to reach your number to confirm whether you submit or not. But we received no response, kindly confirm us whether you submit the mobile to our showroom.

Appreciate your understandings.

Poorvika Escalation Team.

Jan 29, 2026

Poorvika Mobiles Customer Care's response Dear Customer,

As we discussed over the phone call, we have following your concern from[protected] which your complaint reflect on consumer forum, and we conveyed that we requesting you to submit the mobile in the showroom and notify us. Since you didn't submit the product, kindly submit the product asap, within warranty period.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.

Feb 06, 2026

Poorvika Mobiles Customer Care's response Dear Customer,

As we discussed over the phone call, we have following your concern from[protected] which your complaint reflect on consumer forum, and we conveyed that we requesting you to submit the mobile in the showroom from the day we received the complaint. But you were not yet responding our calls, recently you picked our call last week and stated that you will handover the mobile when you free.

Since, we waiting for a while that you didn't handover the product to showroom. submit your product to showroom and notify us asap. If you not required any support, kindly resolve the issue from consumer.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.